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Riverford Organic Farmers Reviews 

20,561
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,459 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the organic produce, highlighting its superior taste compared to supermarket options. Many appreciate the wide variety of products and the thoughtful, often recyclable, packaging. The delivery service is frequently commended for its reliability, timeliness, and the friendly, helpful nature of the drivers, ensuring a convenient and enjoyable experience. However, some customers noted occasional issues with product quality, such as mouldy or squishy items, or missing components. A few also found the online ordering system challenging, citing difficulties with adding items or managing regular deliveries.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, freshness, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the freshness, taste, and organic... See more

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and reliability of... See more

Service

People report positive experiences with service, often highlighting its amazing setup and excellent quality.... See more

Order

Reviewers mention positive feedback about order, highlighting that it is easy to place and modify, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Referred by a friend. Riverford is brilliant , such a clever set up with all packaging recycled or reused. The fruit & veg is of top quality, with a choice of things that I can’t get locally . Als... See more

Rated 5 out of 5 stars

I was referred to Riverford by a friend, as I have serious gut issues & wanted to treat it as kindly as possible. I haven’t looked back! I absolutely love all the Riverford produce & delight in trying... See more

Rated 5 out of 5 stars

Since becoming a Riverford customer I have simply enjoyed knowing that whatever I buy from them is giving my body the best chance with the organic products supplied by them. Fruit and vegetabl... See more

Rated 5 out of 5 stars

I highly recommend the produce at Riverford organic . Not only am I learning so much from their website and instagram but I also am enjoying what real food tastes like . I feel better and I enjoy bein... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Grocery Delivery Service
  4. Organic Farm
  5. Organic Food Store
  6. Seasonal Goods Store

Written by the company

The Riverford box scheme began when Guy Singh-Watson started delivering vegetables locally to 30 friends in Devon. We now deliver for free to over 50,000 homes around the UK by our team of drivers. Visit www.riverford.co.uk to buy groceries from our award winning online organic farm shop and box scheme. Seasonal vegetable boxes, fruit, meat, milk, eggs &; more. Delivered from our farm to your door. We work closely with small-scale growers, offering fair prices and long-term support through our ethical Supplier Charter. Beyond delivering veg boxes, our aim is to inspire people to enjoy seasonal produce through a wide variety in seasonal fruit and veg, recipes, tips, and videos. Join the thousands of homes today to live life on the veg.

Riverford Organic Farmers

Written by the company

Fresh, Seasonal & 100% Organic
We really know our onions. We’ve been growing them (and everything else) organically for 30 years. Our iconic seasonal veg boxes promise unrivalled flavour: from the carrotiest carrots to the sweetest tomatoes.
Delivered for free from our farm to your door
No couriers – just your friendly local veg team. No need to be home; just tell us where to leave it, and we’ll do the rest. There are no hidden fees or subscriptions.
80% Less Plastic
On average our veg boxes contain 80% less plastic than the supermarket equivalent. For more information visit: https://www.riverford.co.uk/ethics-and-ethos/thoughtful-packaging

Guaranteed Ethics

Award-winning ethics you can trust.

Award-winning ethics you can trust.
We’re 100% organic and certified by the Soil Association, the UK’s largest organic certification body. We have also won a few awards, including The Observer's Ethical Product of the Decade.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(20,561)

1,363 reviews in the last 12 months

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Rated 5 out of 5 stars

It's always high quality

It's always high quality , good flavoured veg , with all the dirt and leafs like it should be .
Every week it's different in my box so I always have potatoes but everything is a Mish mash and it's great for meal makeing were constantly enjoying colour , texture and flavour . The big boss and his team put little notes in your box and there a great touch from guys news about farming to recipes and seasonal change commentary .

I've always loved my veg , but riverford really makes me enjoy the whole process , I never check what's coming so every week it's a unboxing , you can really feel the love and work gone into every box .

June 19, 2026
Unprompted review
Rated 4 out of 5 stars

Great concept

Great communication, product and packaging. One small niggle is that the 'online add to your order' fuction never seems to work properly. It either adds the product to the wrong week or adds it and then takes it off altogether.

June 10, 2026
Rated 5 out of 5 stars

Really they are too good for words

Really they are too good for words. I maybe should not put this review up and keep them secret to myself. Sadly I no longer have a garden myself so cannot grow my own organic food and this is a trustworthy local organic food grower and supplier. Message to Riverford: please never change.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

I was recommended this company

I was recommended this company
It had been on my to-do list for awhile …….so glad I am finally now in the loop of ordering weekly!
I order both meat and vegetables,
Not only are the products delicious and arrive on time, the whole process is easy to set up and amend each week.
Also great customer care.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Constantly excellent products and service!

I am so grateful to have found Riverford! Their fruit, vegetables and products are invariably excellent quality and absolutely delicious. If you need to ask any questions, their customer service is excellent, too, and there are plenty of guidelines on storing and cooking fresh produce. I cannot recommend Riverford highly enough!

June 7, 2026
Rated 4 out of 5 stars

Really good quality products

Really good quality products. Nice taste and organic, arriving fresh.
One minus is that bread and milk came in plastic bag/bottle. Would be better in paper bad and glass bottle as you return the boxes anyway so could do same with bottles.
Would be good if more selection of products could be added like - home made sauces, jams etc.
Overall I would recommend this company ☺️

June 8, 2026
Rated 5 out of 5 stars

Fruit n veg is fresh and lasts

Fruit n veg is fresh and lasts, l tried some new things to me, which l didn't like, so going to stick to what l know. I also like the wholemeal bread and mature cheese. Lovely combination with tomatoes. Oh and the oyster mushrooms are to die for!

June 16, 2026
Unprompted review
Rated 4 out of 5 stars

Great Monday morning welcome!

Very pleased to receive our first Riverford box..a lovely surprise on Monday morning! Great delivery service,

Excellent customer service. I was impressed with the phone call when I registered. Loved receiving the free cookery book which is very good. I also like the cooking/storage notes which accompany the box.

High quality produce. I was just disappointed with the tomatoes on my last order.

Thank you Riverford.

June 6, 2026

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