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Riverford Organic Farmers Reviews 

20,530
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and fresh taste of the organic produce, often noting it surpasses supermarket alternatives and brings back childhood flavors. Many appreciate the reliable and prompt delivery service, often highlighting the friendly and helpful drivers. The ease of ordering, flexibility to pause deliveries, and the use of environmentally friendly packaging are also frequently mentioned as positive aspects. However, some customers also noted occasional issues with product quality, such as receiving mouldy fruit or soft vegetables, and items being missing or substituted without prior notification. A few other people also felt that the online ordering system could be improved, citing difficulties with adding items or lost orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, freshness, and... See more

Quality

Customers consistently note positive experiences with quality, praising the fresh, organic produce that often... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the convenience of door-to-door... See more

Order

People report positive experiences with order, highlighting the ease of ordering and the flexibility to add... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and delight with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since becoming a Riverford customer I have simply enjoyed knowing that whatever I buy from them is giving my body the best chance with the organic products supplied by them. Fruit and vegetabl... See more

Rated 5 out of 5 stars

The website is easy to navigate with lots of options and even meal suggestions, which come as box sets with recipes so you have everything to produce tasty dishes. Delivery is always prompt and goods... See more

Rated 5 out of 5 stars

Great customer service. Good quality organic produce with lots of extras when needed. Delivery to your door and ability to make changes or swap box out or pause if needed. Love that it is owned by its... See more

Rated 5 out of 5 stars

Beautiful organic veg which actually taste like they're supposed to, unlike supermarket versions! Got £15 credit for being recommended by a friend (they got £15 credit too) to spend on my second order... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Grocery Delivery Service
  4. Organic Farm
  5. Organic Food Store
  6. Seasonal Goods Store

Written by the company

The Riverford box scheme began when Guy Singh-Watson started delivering vegetables locally to 30 friends in Devon. We now deliver for free to over 50,000 homes around the UK by our team of drivers. Visit www.riverford.co.uk to buy groceries from our award winning online organic farm shop and box scheme. Seasonal vegetable boxes, fruit, meat, milk, eggs &; more. Delivered from our farm to your door. We work closely with small-scale growers, offering fair prices and long-term support through our ethical Supplier Charter. Beyond delivering veg boxes, our aim is to inspire people to enjoy seasonal produce through a wide variety in seasonal fruit and veg, recipes, tips, and videos. Join the thousands of homes today to live life on the veg.

Riverford Organic Farmers

Written by the company

Fresh, Seasonal & 100% Organic
We really know our onions. We’ve been growing them (and everything else) organically for 30 years. Our iconic seasonal veg boxes promise unrivalled flavour: from the carrotiest carrots to the sweetest tomatoes.
Delivered for free from our farm to your door
No couriers – just your friendly local veg team. No need to be home; just tell us where to leave it, and we’ll do the rest. There are no hidden fees or subscriptions.
80% Less Plastic
On average our veg boxes contain 80% less plastic than the supermarket equivalent. For more information visit: https://www.riverford.co.uk/ethics-and-ethos/thoughtful-packaging

Guaranteed Ethics

Award-winning ethics you can trust.

Award-winning ethics you can trust.
We’re 100% organic and certified by the Soil Association, the UK’s largest organic certification body. We have also won a few awards, including The Observer's Ethical Product of the Decade.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(20,530)

1,457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great company

A great company. Easy to order and to add to or change every week. Delivery on time. Produce fresh and delicious. I highly recommend.

July 13, 2026
Rated 5 out of 5 stars

I love the vegetables

I love the vegetables. I love the bread. It’s really picked up my quality of life. I love everything about Riverford. It’s all really working.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent early delivery and cat-proof packaging!

We order from Riverford—mainly sweet potatoes, fruit, and bread—and are very pleased with the service. The delivery is always early and prompt. I love that they use paper bags for the packaging, but what really impressed me is that the driver goes the extra mile to cover the food with a plastic sheet. This completely protects our delivery from the local cats before I wake up to bring it inside! Highly recommended for both the quality and the thoughtful service.

We particularly love their organic Murasaki sweet potatoes. It is currently the only place I can reliably find this variety, and the taste is exactly like the authentic sweet potatoes I've had in Japan. They also stock the vibrant all-purple ones, though they are currently out of stock - we can't wait for them to come back! Highly recommend Riverford for both their exceptional produce and their thoughtful, caring service.

July 18, 2026
Rated 5 out of 5 stars

I have used River ford a few times now

I have used River ford a few times now, the website is easy to navigate, lots of choice, the food comes packaged in fully recyclable boxes which you leave out when you're next delivery is due, most importantly is that all the produce taste so much better than what you get at the supermarket, which I'd like to think means my body is receiving no nasty chemicals, but all the essential nutrients I need

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Produce

I have found Riverford produce on the whole to be good. They give you plenty of storing, preparing and cooking tips, not to mention plenty of excellent recipes. Contact service is easy, friendly and hassle free. I highly recommend this company.

July 11, 2026
Rated 5 out of 5 stars

We are delighted with our fruit and veg boxes from Riverford Organic Farmers…

We are delighted with our deliveries from Riverford Organic Farmers. The fruit and veg are so fresh and delicious. The weekly newsletter with news and recipes is much appreciated. The deliveries are thoughtfully made, on time every week, and the boxes can be reused, which is great. We do not have a compost bin at home, so we can return our environmental packaging with the box to be recycled on Riverford's farm. We really appreciated our gifted cookbook. We are delighted and highly recommend Riverford Organic Farmers.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Down at hythe food festival this…

Down at hythe food festival this weekend and met Finn and Dave running the stall. Me and my friends ordered fruit and veg boxes and started a subscription with lots of freebies like chopping boards and sourdough ! Great experience and good knowledge, cheers guys !!

July 18, 2026
Unprompted review

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