Since becoming a Riverford customer I have simply enjoyed knowing that whatever I buy from them is giving my body the best chance with the organic products supplied by them. Fruit and vegetabl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website is easy to navigate with lots of options and even meal suggestions, which come as box sets with recipes so you have everything to produce tasty dishes. Delivery is always prompt and goods... See more
Great customer service. Good quality organic produce with lots of extras when needed. Delivery to your door and ability to make changes or swap box out or pause if needed. Love that it is owned by its... See more
Beautiful organic veg which actually taste like they're supposed to, unlike supermarket versions! Got £15 credit for being recommended by a friend (they got £15 credit too) to spend on my second order... See more
Company details
- Supermarket
- Fruit and Vegetable Store
- Grocery Delivery Service
- Organic Farm
- Organic Food Store
- Seasonal Goods Store
Written by the company
The Riverford box scheme began when Guy Singh-Watson started delivering vegetables locally to 30 friends in Devon. We now deliver for free to over 50,000 homes around the UK by our team of drivers. Visit www.riverford.co.uk to buy groceries from our award winning online organic farm shop and box scheme. Seasonal vegetable boxes, fruit, meat, milk, eggs &; more. Delivered from our farm to your door. We work closely with small-scale growers, offering fair prices and long-term support through our ethical Supplier Charter. Beyond delivering veg boxes, our aim is to inspire people to enjoy seasonal produce through a wide variety in seasonal fruit and veg, recipes, tips, and videos. Join the thousands of homes today to live life on the veg.
Riverford Organic Farmers
Written by the company
- Fresh, Seasonal & 100% Organic
- We really know our onions. We’ve been growing them (and everything else) organically for 30 years. Our iconic seasonal veg boxes promise unrivalled flavour: from the carrotiest carrots to the sweetest tomatoes.
- Delivered for free from our farm to your door
- No couriers – just your friendly local veg team. No need to be home; just tell us where to leave it, and we’ll do the rest. There are no hidden fees or subscriptions.
- 80% Less Plastic
- On average our veg boxes contain 80% less plastic than the supermarket equivalent. For more information visit: https://www.riverford.co.uk/ethics-and-ethos/thoughtful-packaging
Guaranteed Ethics
Award-winning ethics you can trust.
We’re 100% organic and certified by the Soil Association, the UK’s largest organic certification body. We have also won a few awards, including The Observer's Ethical Product of the Decade.
Contact info
Wash Farm, TQ11 0JU, Buckfastleigh, United Kingdom
- 01803 227227
- help@riverford.co.uk
- www.riverford.co.uk
4.7
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve had a few boxes now
I’ve had a few boxes now, very happy with them and great delivery service, would recommend
July 4, 2026
The vegetables great
The vegetables are always fresh but unfortunately due to the excessive heatwave that we are having at this time the bunch of carrots don't t last long every thing else does.Their vegetable last longer than supermarkets vegetables and taste like homegrown .
July 4, 2026
We've had a few boxes delivered now
We've had a few boxes delivered now, everything is packed separately, the free recipe book was great as it helped me to decide what to do with some of the veg in my box. Its good too that you can pause your deliveries and there's a big choice of different boxes to tempt you. All in all I'd say we are pleased with Riverford.
June 29, 2026
Unprompted review
Easy to alter order and good reminders…
Easy to alter order and good reminders in plenty of time.
July 4, 2026
Don’t know really just fancy making…
Don’t know really just fancy making soup and my way brings out the nature of your products
July 4, 2026
Reply from Riverford Organic Farmers
Hi Niel,
Thank you for sharing your thoughts with us.
It sounds like you're enjoying your Riverford produce, and great that you're producing lots of nourishing soup.
We look forward to seeing you again soon.
Excellent service delivery etc
Excellent service delivery etc. look forward to my delivery every 2 weeks. Thank you
June 28, 2026
Lovely produce and great service
Lovely produce fresh, organic and seasonal
My delivery driver Josh goes above and beyond to make sure everything is right
I would recommend Riverford to anyone looking for good quality fruit and veg
July 10, 2026
Unprompted review
Excellent tasting veggies
Fresh, organic, quality and tasty vegetables, worth the extra pennies. I taste tested against shop bought 'organic' and you can definitely tell the difference. Shops blatantly lie to maximize profits.
One criticism, if veggies ordered do not arrive ( due to poor quality), it would be better if they would make contact so that you can order a replacement rather than receving nothing.
Apart from this, I recommend this company to everyone.
June 27, 2026
Either your drivers are underpaid
Either your drivers are underpaid, or they simply don’t care. Every time they come here, they leave the gate wide open, it’s very unsafe, especially im this area we live in. Please make sure your drivers close the gate after leaving the property. Im concerned of this behavior, because they dont do this in other premises. Thank you.
July 10, 2026
Unprompted review
Reply from Riverford Organic Farmers
Thank you for making us aware of this and I can also see that you have kindly contacted us directly. We are look into what had happened so that we can ensure that we 're getting it right every time and that the gate is closed properly behind us.
We understand how important it is to close gates behind us for safety, so will look into this as a matter of urgency, thank you again for getting in touch with us about this matter.
So frustrating website..
So frustrating website... I've spent over 45mins placing an order and then they asked me to sign in. Unfortunately I had to reset my password and I lost the order!!!
Over £60.... I really can't be bothered to go thru it all again... Sorry River ford you've lost me!!!
July 8, 2026
Unprompted review
Reply from Riverford Organic Farmers
Hi Kim, thank you for your review and the feedback about the order being lost when you were having difficulty logging in - we appreciate you letting us know.
I apologise for the frustration. We'd love to deliver to you again and hope that we can make the ordering process an easy one. We're also very happy to take your order over the phone if it helps.
Thank you again for your feedback; we're always grateful to hear where things haven't gone smoothly so that we can look into where we can improve.
Vibrant veg and fruit: chemical free
Vibrant veg and fruit, excellent variety, nice delivery people and I feel I’m effectively supporting the British Farming I want to consume: chemical free British produce
June 28, 2026
Blown away
Just received my first fruit and veg box from Riverford. Blown away by the quality of the produce! Friendly delivery, eco friendly packaging (even an option to return the cardboard boxes) and generous quantities.
July 7, 2026
Unprompted review
Christmas once a fortnight!
What an excellent find this company was! They're not the cheapest, but you get what you pay for. The fresh fruit and veg they offer varies with the seasons and is top quality.
Receiving a new box of goodies every other Monday is like Christmas, once a fortnight!
June 27, 2026
Excellent !
July 6, 2026
Unprompted review
We've been so impressed with the…
We've been so impressed with the quality of the veggies and the online support and recipe ideas that come on the app. We are even considering adding to our box some little extra treats!
July 6, 2026
Unprompted review
Great delivery service
Great delivery service. Good quality organic produce. Look forward to my fortnightly delivery. Began to cook more as finding recipes to use veg I have not used before e.g. kohlrabi. The vegetables taste so good 😋
June 28, 2026
Loving my Riverford boxes
Delivery updates are really efficient . Produce so fresh and really making me think outside the box with my recipes .
Loving my Riverford experience so glad I signed up
June 27, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.