Riverside Garden Centre Reviews 

Excellent price and cheeky free pot of seasoning!

Great service and swift delivery. Well packaged good quality items.

Been meaning to leave a review here for a while since these guys were actually great so I should leave a positive review for a change. I bought a Weber BBQ from them last year and there was a dent in the lid from the factory I think, so customer support at Riverside contacted Weber, who sent me a brand new lid, free of charge!

Top marks to Riverside and Weber! I have also ordered charcoal from this company and it's arrived quickly with no problems.

Very pleased with my purchase of a Weber e2200 from Riverside. Ordered the Friday and arrived Monday, great price and they have a great selection of bbq equipment etc. Would highly recommended and use again myself. Thanks

Incredibly quick delivery - Friday after ordering 11.30 p.m. Wednesday. There were some bolts missing, but they responded quickly to the email, and the missing parts arrived a couple of days later. Good quality product and easy to assemble.

Quick and efficient service. Extremely happy with my recent 2 purchases. I originally ordered items from B&Q who severely let me down. Found this company online whom I had not previously heard of but wow 5 star service!

Ordered 2 items for fathers day to replace bits on my dads Weber BBQ. Arrived very fast and the items were the cheapest I could find online! Would for sure order again

Great service, quick delivery even during COVID-19. Was really impressed with the service and products, would definitely recommend and use again!

I have ordered barbecue supplies from the Riverside Garden Centre amidst the Covid lockdown.
Very speedy delivery with all the items as described and well packaged. 5 stars

Had a recommendation from a mate who was a Riverside Weber BBQ customer and decided to go the same path, with the same Model - Weber® Spirit® Classic E0210. Amazingly quick service (2 days), unbeatable price and has, so far, been hours of great BBQ'ing which in the current circumstances has been fab! I have to say this model is definitely good enough and big enough for a family of 4. Hugely impressed.

WE FOUND RIVERSIDE GARDEN CENTRE VERY HELPFUL. WE WERE SO HAPPY TO RECIEVE OUR WEBER BBQ ON THE SAME DAY!

The goods arrived on time and in good condition. The wooden bench is sturdy and good quality.

As an update to a previous review. I called riverside again. Shame they didn’t contact me back and required me to chase them. However they have said straight away they will just send a new grill as DPD had got it wrong on this occasion.

Very competitively priced product and all the information I needed to make my purchase was in the item description. I wouldn't hesitate to buy again.Kept me informed at every stage and provided a very speedy delivery.

Solidly made as would be expected from Weber and useful that it folds so easy to store. Delivery on time

I’m afraid i’ve had a very different experience to others on here. If you want to know when it’s coming then don’t use them. I took the dog out for 30 minutes and guess what.... missed the delivery (no notification it was coming today) and it’s now the following Monday they’re offering for redelivery (today is Wednesday, it’s been on order since Sunday....8 days delivery for an in-stock on-line order).

Their delivery service is something from the 1990’s. TNT web chat tells me they “don’t give notifications”, will only leave with neighbours if I leave a signed note and won’t leave in a safe place without a signature (Coronavirus doesn’t matter apparently despite every other courier company managing without signatures).

I’ve learned my lesson, all the same items were available on Amazon who use couriers with better technology, better processes, clear delivery tracking, notifications and common sense. I fell for the ‘support garden centres’ mantra, but you get what you pay for and they’re doing delivery on the cheap with TNT. I won’t be making the same mistake again.... I can re-order off Amazon and still get it before TNT bring my original parcel back! Riverside can expect my delivery back, lord knows when TNT will get around to that bit though.

Very pleased with the efficient delivery and quality of the outdoor furniture & great price - thank you!

Excellent 5 star service
Faultless communications (Melanie Raybould) would not hesitate to recommend this company