Riverside Garden Centre Reviews 

1,324
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Company sent out some BBQ cleaning items in a paper bag. The cleaning materials were in flexible bottles and emptied everywhere because a hard box hadn't been used. I contacted them and they offered t... See more

Rated 5 out of 5 stars

Ordered a 90kg parasol base. Quick delivery by an excellent driver who gave helpful tips about putting the wheels on. Second purchase from Riverside whose web page on Alexander Rose parasol bases is f... See more

Rated 5 out of 5 stars

Have just purchased a Weber Spirit II BBQ from Riverside, via their website, the modern way! All delivered very quickly & efficiently, with no problems. The Weber was very well packed & was as expect... See more

Rated 5 out of 5 stars

Very pleased with my Weber BBQ cover . Although this item is available on other websites , having read the reviews about Riverside, I was confident that I would receive good after-sales services if n... See more

Company details

  1. Grill Store
  2. Fashion Accessories Store
  3. Garden Center
  4. Gift Shop

Information provided by various external sources

Riverside Garden Centre is an independent home and garden store and on-line retailer. Based in Hertford we are also home to the largest Weber Barbecue Showroom in the UK! Plus there's a large range of Garden Furniture, Artificial Plants, Pizza Ovens for you to choose from under one roof, or shop on-line from the comfort of your own home. Browse our massive ranges with huge savings and order in confidence with our secure payment system.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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3.2

All reviews

(1,324)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and products

The website offers a good range of products, critically for me some large cushion storage bags. The bags I ordered are great quality and a very competitive price. Amazingly they were also delivered 48 hours after purchase which was really helpful for me to get the cushions stored away. Excellent service!

May 15, 2020
Unprompted review
Rated 1 out of 5 stars

I bought an artificial plant which…

I bought an artificial plant which looked nothing like picture online when I asked for this item to be returned I was simply told I would have to incur the cost to return the item ( to quote their rude customer service email: " We do not provide free returns" that was all it said nothing else !!! ). As the item did not look like it was advertised this feels to me very unjust and very unfair.

May 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Great. Items all at very reasonable price compared to other providers (including Amazon). Fast delivery. Payment through Anson account makes things easy too. Thank you.

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Barbecuing through Lockdown

In these strange times I have found a reliable and extensively stocked company able to support my wish to spend time in the garden during lockdown.

I’m a fan of Weber and am happy to recommend Riverside who are keeping me happy during this sunny (but restricted) period. Pleased to recommend them!

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

New Weber 310 Spirit 2 - Fantastic!!

I had previously owned my last Weber BBQ for 12 years and was already a fan of the brand! I researched my new Weber 310 Spirit 2 on the web where I found this company. I must say that I’m absolutely over the moon with my latest purchase , the build quality of all the components and the innovations they made since my last buy. The company Riverside have also been first class with advice /communication and delivery. I will be using them again and have no hesitation in recommending them .They used TNT for the bbq and DPD for the cover delivered a few days later.

April 27, 2020
Unprompted review
Rated 5 out of 5 stars

Randomly found this place on Google and…

Randomly found this place on Google and ordered some artificial plants just before Easter weekend and paid for next day delivery. Super pleased with my order and thank you for sending so quickly despite circumstances. Will be ordering again 😊

April 17, 2020
Unprompted review
Rated 5 out of 5 stars

Good Price Good Service

Ordered a Weber BBQ with some accessories during COVID 19 lockdown. I was fearful we would endure significant delays in delivery, however as promised the BBQ and accessories were delivered within 48 hours.
Great price, great service.

April 13, 2020
Unprompted review
Rated 5 out of 5 stars

Replacement Weber 7416 starter from Riverside

I have had a Weber 7416 charcoal starter for 5 years sadly its very much passed it sell by date. I thought getting a new on would be easy however it turns out that entering "Weber 7416" will show you all sorts of Knock offs. I was therefore pleased to find Riverside selling the genuine article.

April 13, 2020
Unprompted review

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