Road Runner Sports Reviews 1,234

Had what I wanted. Great price, free and fast shipping.

Have always had positive interaction with RR sports. Although I rarely ever return a pair of shoes in the timesI had to they lived up to their end of the deal...

Bought the VIP membership long ago and it has paid off with discounts. We purchase shoes or apparel every year. Shipping is fast, returns are no hassle. Started using RRS decades ago. Quality and service have never wavered, Help by phone has also been excellent.

I have been a VIP member for many years. I appreciate the online selection and love the stores as well. I can always find what I want and the VIP benefits are fantastic offering great discounts.

Excellent product selection. I can often find older models of my favorite running shoes and save a significant amount of money. The VIP program also helps me save on purchases.

I have shopped at Road Runner sports for many years and have found they always have what I'm looking for and through membership I appreciate the discounts, free shipping and return policy. They carry Mizuno shoes and those can be hard to find though other retailers, and I've certainly scored some good deals on sale or in the outlet. Living in a small town I have limited access to a good selection of running gear and I'm glad Road Runner can fill that void.

They will send emails to you multiple times a day for advertising better just to buy off Amazon same price and don’t get bothered with all the emails

The process of purchasing and the selection of products was adequate enough to find what I was looking for. It made for a pleasant overall experience.

More than a decade ago I went to the local RR store routinely in Seattle. It was great. But I am pretty much an ASICs guy for the most part and I began to frequent the ASICs outlet store near me before they closed it down.

About three years ago I started using RR online and also visited their stores here again. The service has been exceptional, the VIP program may or may not be for you but I finally decided to upgrade to their most expensive option because I use the company enough to purchase shoes for myself and family.

There were some bumps with being able to connect my rebate $ to may account but that got resolved. Shoes ordered online arrive as expected. If for some reason I don't like a shoe or the size isn't right, it's no big deal for me to return it at a local store. The good news is, I generally know exactly what I'm looking for whether it's for marathon running, workouts or walking. It's the best deal around where I live.

I received a gift card for the Road Runner Sports in Laguna Hills. I attempted to purchase a pair of Hoka shoes. They had neither the size nor color of the shoes I wanted. Initially, the employee told me that Hoka does not make the size and color I wanted.
I ran a search on Hoka's website and found exactly what I wanted. I asked Alisha Mindon ,the store manager, to order the shoes I needed from Hoka and would pick them up from their store. She said I needed to take the shoes they had in stock or pick out something else to purchase. I explained to her that I only wanted the shoes that would fit me. I then asked her to return the money onto the CC that was used to purchase the gift certificate. She refused and said the owner, Andy Mindon, also would not return the money on to the CC even though they do not carry full product lines, and specifically the shoe I wanted. I bought direct from Hoka, saved money and shipping was free.

I love Road Runner Sports. I am a recurring customer but had trouble using my Road Runner Sports online cash benefit. The customer service guidance was excellent and walked me through the process with ease. The product shipped quickly and well packaged. I recommend Road Runner to anyone shopping for athletic wear.

You are a road runner’s dream. Paying 25% less on brand-new releases, a 90-day return policy, great customer service, and physical stores where you can actually get fitted properly—I honestly don’t know what more to ask for.

If you’re a runner, live in California, and are not a Platinum member of Road Runner Sports, you’re missing out big time.

But more than anything, I fell in love with running because of Road Runner Sports. I was dealing with major foot pain, and my podiatrist asked me to get properly fitted at Road Runner Sports and try their custom inserts.

That recommendation changed the game for me. The pain improved, my confidence grew, and running went from something I struggled with to something I genuinely love and look forward to.

After over twenty years as a runner--of 5K's to Marathons-- getting shoes from RRSports, I can say that I have been totally happy. Here are some examples:
I bought my mom shoes hoping she would get into serious walking. She didn't, but said she was going to return the shoes--many months after my giving them to her. RRS accepted them with no questions.
I had a running groups of 7-8 graders and I met them many times at the RRS store in CM, CA. The employees were great with the kids, and I was able to extend my VIP benefits to them! How much more awesome can it get!?
I have bought about 47 pairs of running shoes from RRS.
The date I am giving as the date of experience will be the approximate date or receiving my first pair of just-for-walking shoes. :-)

30 year member, had enough. Web site impossible for last 6 months to order anyhting. Locked out all the time, sent one time code that never works, held on customer servce for 30 minutes no answer. I order $3100. every year for 3 decades. Response is nightmare. No more !!!

Staff is knowledgeable and friendly. Return policy is excellent. Being a member really pays off.

Road Runner Sports has an incredible selection of running shoes (and associated gear) to choose from. Anytime that I need/want a new shoe, they have it! Every order that I have placed with R.R.S. has been shipped from their warehouse PRONTO. And it usually arrives in just 2-3 days. Incredibly quick! The VIP membership program is a bit of a 'stinker'. Read the fine print so that you know the rules! It's a great program . . . if you know how to 'work the system'. But it is a bit deceiving. (I also had problems getting my Rewards discount to appear/ be applied to my order. A simple phone call to HQ always settles the glitches that I have had with ordering on the website.). Their promise on returns is accurate. You can trust this store!

They have a nice selection and a 90 return policy, which is nice.

I ordered a pair of running shoes online as a Christmas present for pick up at a location nearby. The people at the store gave me grief repeatedly over ordering shoes for pickup there that came from a different store. Beyond weird. I wanted to give you RR my business, but I don’t need the aggravation. I asked the person to clarify what they meant multiple times and I got the same answer over and over... “You should not order shoes for pickup here unless we have them in stock at this store.” They expected me to drive to a store 20 miles away to avoid me picking the shoes up in my neighborhood store… makes no sense to me.

Excellent staff who know the products and help you make a good choice for your specific need. I find it easy to return shoes if I need to. I have bought shoes both in store and online

I'm a runner and I have purchased all my running shoes from Road Runner Sports for over 20 years. They have a good selection and good description of all the shoes as well as quick delivery. Also, reviews by serious runners help to make my choices clearer. The membership program gets you free delivery and savings.