Roamingmood Reviews 

324
•
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I worked with Lenny and found him to be extremely knowledgeable and courteous about my requirement. I had a complicated itinerary and he patiently worked with me to find the best fare and flight con... See more

Rated 5 out of 5 stars

I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... See more

Rated 5 out of 5 stars

My experience was great, Jerry ext 406 was fantastic with helping me finding the perfect ticket for my trip, he stayed within budget like I asked and im very happy with the results I received. Your c... See more

Rated 5 out of 5 stars

The operator that worked with me was very helpful. I really appreciate his efforts. I almost canceled my trips due to the confusion and pricing but he took on the headache and make sure I was able to... See more

Company details

  1. Travel Agency

Written by the company

Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

324 reviews

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4.5

All reviews

(324)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service was amazing and…

Customer service was amazing and pleasant I totally recommend it., totally I am keeping the information for next time I need a ticket .,
Jerry had Excellent speaking skills very knowledgeable and very kind. You deserve a raise. Good customer service is hard to find.., thank you again Jerry for all your help you did an amazing Job ☺️

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

I am very Happy for Lenny service

I am very Happy for Lenny service, I have an emergency and he was very helpful giving me assistance to find the best deal. Thanks Lenny for your excellent service. I recommend Roaming mood for flight reservations.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Carlos is our sell’s representative and…

Carlos is our sell’s representative and he has been helping us from beginning to end even if the fault was not ours and I didn’t get the tickets for the price I originally bought for but, I did end up getting the tickets for a fair price along with the inconvenience,still came through at the last minute and will call to confirm..Thank you so much Carlos for helping us out

November 29, 2022
Unprompted review
Rated 1 out of 5 stars

BAIT & SWITCH

I booked three seats for a good price on Wednesday and on Thursday I received a phone call telling me there are no more seats in the Main Cabin at that price. They can, however, secure three seats for me at more than TWICE the price.

Classic BAIT & SWITCH. Unfortunately, the State Consumer Fraud Division does not deal with internet thievery.

November 16, 2022
Unprompted review
Rated 1 out of 5 stars

Basically scam

As the other reviews were saying, it is basically a scam. They offer you a flight that is cheaper, and 30 minutes after they send an order confirmation number you an email saying it is all booked, so they charge you almost the same price as other websites.

November 7, 2022
Unprompted review
Rated 1 out of 5 stars

Hostile Customer Service

Booked flights with Roaming Mood, and got a confirmation email. We received a call from them more than 12 hours later letting us know that they failed to book our flights at the advertised price, despite receiving a booking confirmation email from them.

Rather than provide solutions, the company was hostile and argumentative.

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Roaming mood

Lenny, was very professional and did not waste my time while helping to make a reservation to Mexico. Unlike other agents I called he did not play any sales games and saved me time and money.

October 12, 2022
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. They hook you in with a cheap nonstop flight with good airlines. Then they tell you that unfortunately, that was a flight that is sold out if you pay another $250 you can get a flight with just one stop. Terrible.

October 4, 2022
Unprompted review

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