Robust IT Reviews 564

An Excellent Centre for Training
Jeremy is a Top Class Tutor who teaches with a Unique style that
1. Makes me feel confident in my career transition and taking my exam
2. Is humorous and professional at the same time

Robust have an open door policy and after care system in place that makes it easy for me to access help whenever I need and increases my confidence in achieving my goals.

Started certificate no4 with Robust IT. Its been a massive learning curve going in with zero knowledge to passing my az900 sc900 and comptia network plus. Sean at the support desk has been brilliant when ever I run into snags. Jeremy has also been fantastic and helps put things in a clearer perspective. My only gripe is that there are not any classroom availability in London for my security plus course so I feel I'm not able to utilise all the support that should be available

Quality content which helps in preparation for the exam. Great support

Good experience, helped me achieve one certification so far, and are helping me gain more as I advance. The support is really fast and helpful. Sean Cooper messages me back almost immediately when I text in to ask a question or if I have any issues.

I have recently received my CEH with Robust IT, and I am again having to write to share my experience with anyone else thinking of learning with them.

Sales: These guys are easy to talk to and very helpful, I never felt that I was getting a hard sell and never felt pushed into anything didn't want, they are knowledgably about the industry in general and can offer some great advise on what will work for you.

Instruction: Jeremy is incredibly knowledgeable, he has a great knack for taking very complex subject and breaking it down into easy to get concepts. He is a fantastic educator and an asset to the company.
I honestly believe that what really makes the difference to my case personaly, was that fact I was in a class and able to focus on face to face tuition, I think lately too much learning is based on the internet but that is no substitute for the actual experience of being in a class and in the right zone.
If you are serious about learning a new skill in cyber security with focus to get a job, id seriously recommend attended a class (I went to Harlow) as its truly the best way to learn. I can say this with conviction earned by first hand experience.

Extra little shout out to Darren, thank you for your help and friendliness in dealing with Robust IT.

Thank you again Robust IT for another great experience and again, another certification in the bag.

It was a number of years ago I had the misfortune to come into contact with Robust IT. I'm only sorry it's taken me this long to share my experience in a place they can't delete it as they did with my Facebook review.
I purchased a Cyber Security course from Robust IT, spending around £3,500. I was in between work having been in a position where I had to leave my job, and I'd always enjoyed computing and been interested in the Cyber Security industry, so I signed up.
I was promised help through the course, and was told that at the end, I would be fully accredited and helped to find work in the field. It was at the first part of the accreditation (Azure fundamentals) that I ran into trouble, however. Having studied the material, watched all the explanatory videos and made copious notes to help me, I felt I was finally ready to tackle the mock exam. For context, before they allow you to sit the real exam, you must evidence three mock exams at 80% passed (or at least that's how it was when I was undertaking my course). I initially thought this was a good idea, but upon sitting my first mock exam, I was shocked and disheartened to see that virtually none of the topics I was asked about were covered in any of the learning/revision materials or videos! I thought there must be a mistake, so I contacted my Robust IT Support Advisor, and he told me that "the mock exams are not indicative of the real thing". If that's the case, how on earth am I supposed to learn from them - and worse yet - how am I meant to pass them to take my real exam?
I felt extremely let down at this obstacle and couldn't see a way around it. I wasn't given access to any materials that taught me about the topics covered in the mocks, and having to pass the mocks before taking the real exam meant that I was well and truly stuck! When I realised I wasn't getting anywhere with the Support Advisor, I asked for an immediate refund, only to be told that the 14-day refund period had expired. I explained to them that the reason for my refund request only became apparent at the end of the first part of the course, which took more than 14 days to complete given the amount of information I was studying, however they were less than empathetic and were unwilling to issue the refund.
The whole experience with them has made me devastated. I lost out on thousands of pounds to get a new start in a new career, but due to the issues I encountered, I wasn’t able to progress down that path.

UPDATE:
I have been contacted by Robust IT who apologised for the issues I encountered. This was greatly appreciated on my part, as they took ownership of where things went wrong. They have offered me the chance to retake the course from the start, and have assured me that I will have 1-1 support through the mock exams. I have a new career now, but will do this as a hobby.

Had excellent service from the phone call I had with Thusan and Darren. I spoke to them enquiring about AI courses and it sounded amazing.

I was lucky to deal with Sean Cooper (Support Advisor) who helped me with the enrolment. SEAN was very helpful, nice and professional. Sean did his best to get me the best offer. Thanks.
Medhat Ghobrial

I recently attended the CEH classroom training at Robust IT, which was fantastic. The hands-on environment is perfect for anyone serious about ethical hacking. Our instructor, Jeremy, was amazing. He made complex topics easy to understand and shared valuable real-world experience. The interactive classroom setting with peer discussions and quick feedback was very helpful. Robust IT's CEH training combines theory and practice excellently. I highly recommend Robust IT and Jeremy's outstanding instruction for anyone pursuing CEH certification.

Very helpful

Super great support! Spoke to Jack Heeney, what a star! quick and helpful. Really on point. this institute is quick on its feet and is there to make sure you get where you need to go.

Spoke to a sales person who gave me genuine and good advice. On that basis I also trust the company.

Speaking to Jack H at the RobustIt team was like a breath of fresh air. Our interaction over the phone was insightful, enjoyable and very helpful with all my questions and enquiries. His encouragement and praise has given me the confidence to pass and finish off the remaining exams I have left.

Wonderful customer service Emma was so helpful. Hopefully start soon as learning more from Robust IT
Thank you Emma . Your support is appreciated

After filling out a advert seen on Instagram for the course, surprisingly the same day I was contacted by Leslie for a consultation call where he kindly explained in detail the processes of the course and how it works. He also allowed me to ask all the questions I felt were necessary for me to feel comfortable in investing in this course within RobustIT. In terms of the course itself I have only passed the first module of AZ-900 which I feel I should be comfortable completing on my own, but I feel very exited to attend the classes for the other courses. The resources they give you to learn are great and I’m really exited to see how far I can go with this course. So far so good 👍😁

I am very happy that I took the decision to undergo training with RobustIT. They were very friendly and responsive when I needed help or jad questions! They have great instructors and support staff.

The price was affordable and can be paid off in installments (I have mine like that, over 3 years).

First i need who ever is reading to scrutinize the reviews and find that majority of the 5 stars are people who had initial conversations and have not actually gone through the course. I have and regretted it massively. whatever you do, do your research and choose another company. believe the negative reviews. this is my second review as they managed to take the last one down. this is what they do so be careful.
I will not mention any names but i am well aware of majority of their workers and how they initially present themselves as helpful. I can only speak for my course which is the project management course. They have no clue and only interested in the money. i should let you know that if you fail the first part of the course, despite the payment being for 2 certifications you will not be able to progress. they do not discuss this at the initial conversation and later threaten with legal actions.

I wanted to explore training options for transitioning into Cyber Security. After attending 2 webinars (there was so much information that I attended a second just to make sure I digested it all!) presented by Simon Hirst of Robust IT and Faizal Shabeer of EC Council, I had a much clearer understanding of the training path and have started first steps with Robust IT. Simon Hirst has been a brilliant mentor and guide - thank you :)

I just wanted to personally thank Jack H. for today’s help. I wasn’t able to participate in a long period of my training course due to family issues and I was really worried that I won’t be able to do my exams on time but to my surprise Jack and the team at Robust IT have offered me an extension instantly removing all my anxiety. Absolutely legendary approach to a customer. Not only they are a very professional education provider who have continuously supported me in my career but also great down to earth people.

Best wishes to all team at Robust IT.

Idriss, a senior course advisor at ROBUST IT, provided exceptional guidance as I explored cybersecurity courses to advance my career. His expertise, friendly and personalised approach ensured I made an informed decision aligned with my goals. I highly recommend Idriss for anyone seeking IT training—he's a true professional who genuinely cares about helping others succeed. Thank you, Idriss, for your stellar support!