Roc Search Reviews 

271
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Phil is a very committed recruiter and always goes the extra mile to get arrangements tied down and finalised. Working with Phil to get this new role was an absolute please and recommend others to tr... See more

Rated 5 out of 5 stars

Alex Chambers c/o Roc-Search (and all Team members) arranged right from the beginning till the end of my Interview. Kept me well and precisely informed of the outcome. Later arranged all contract an... See more

Rated 5 out of 5 stars

Outstanding team at Rocsearch! They truly went the extra mile to help me secure an IT roles within a mere two weeks. Their speed and efficiency were top-notch, and it's evident that they genuinely car... See more

Rated 1 out of 5 stars

I've been contacted over the years endless times by these guys. They sound almost legit, as they keep you on the phone for good 10/15mins talking about some made up roles that are an absolute perf... See more

Company replied

Company details

  1. Recruitment Service

Written by the company

Roc Search Group is a specialist Technology and Engineering recruitment organisation. Our aim is to be a global recruitment brand. We offer expert guidance in permanent and contract recruitment across the UK, Europe and America. In everything we do, we are passionate about moving people forward in their careers. An independent highly-experienced recruitment consultancy, Roc Search is dedicated to specialist markets within the Information Technology, Engineering, Manufacturing and Energy sectors. We focus on representing high-calibre candidates with specialist skills, offering complete coverage of both contract and permanent markets across the UK, Europe and the US. Our client base is diverse, ranging from SMEs, to mid-sized IT and Engineering departments right through to large OEMs and Multinationals.


Contact info

3.7

Average

TrustScore 3.5 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(271)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fake Jobs

Fake Jobs, they want your data to increase their pool of 'leads'. They will go to great lengths to achieve this.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow - you need to work with these guys, without question the market leaders in this sector. Don’t waste your time on others….

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Just Magic

Spot on this fella called Trev went above a beyond really was a star couldn’t recommend more

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

5 star!

Great service as always from the team at Roc Search. They have been a key supplier for a number of years and have always delivered to a high standard.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Roc Search found me

Roc Search found my profile on LinkedIn, connected me with the company, and accompanied me throughout my selection process until I was hired. They were always available and kind, answering any question I had. It was a very good experience!

November 6, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

Thank you for the review. We're glad you had a positive experience with us.

Rated 5 out of 5 stars

Roc Search is a truly exceptional recruiter.

Roc Search is a truly exceptional technology recruitment firm. They were incredibly knowledgeable, experienced, and hands-on. I would highly recommend Roc Search to anyone looking for a top-notch technology recruiter.

October 23, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

We're grateful for your positive review Fran. Our customer's satisfaction with Roc Search is our ultimate goal, and your feedback motivates us to keep up the good work!

Rated 1 out of 5 stars

Waste of time, unprofessional outfit.

Contacted about 2 job roles eg:

1. Credit Controller
2. Income Recovery Officer

So they requested my CV, so I fired it off to them, but heard nothing - bunch of charlatans. Then checked the job descriptions more closely and both roles had duplicate details:

Job title: Credit Controller
Rate: DOE
Duration: 3 Months + Possible extension
---------------------------
Job title: Income Recovery Officer
Rate: DOE
Duration: 5 months + Possible extension
---------------------------

I suspect both are fake jobs, mainly because recruitment agencies would get back to you. both texts are just too obviously duplicated.

So I went to contact Roc Search and good job I didn't as their phone number is a 0118, a premium number which would have resulted in both an access and service charge, roughly £89 cost to me, IF I would have dialled it. Obviously set-up to make a ton of money selling fake jobs, then getting job seekers to ring a premium number for which they get paid off on lol.

October 30, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

Hi Chris,

Thanks for taking the time to write this review. We would first like to address the concern you raised about our phone number. 0118 is the area code for Reading, UK, and it is not a premium number. We do not use premium phone numbers for communication with our candidates. So please do not hesitiateto give us a call regarding the progress of the roles.

If you're still not certain, you can alternatively contact the team via email - info@roc-search.com. If you know the consultant who spoke to you, please refer to them within the email so we can promptly get your communication to them.

Thanks,

The Roc Search Team

Rated 5 out of 5 stars

My experience with this company

My experience with this company has been very positive. They were professional and met my needs perfectly. Roc Search is very dependable when I need them.

July 11, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

This is very much appreciated Alex. We're really happy to hear that you have had a positive experience with us.

Rated 5 out of 5 stars

Reliable recruitment team that understands our needs

We have used Rocsearch for many years, and have always found their team professional and keen to help us get the best quality applicants for our compamy. In our experience they listen to the brief, have made suggestions to improve or streamline the job spec, then have proceeded to provide some excellent quality candidates. Very happy with their service.

October 26, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a great experience with Roc Search. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

A recruitment firm that's focused on partnerships

We've been working with Roc Search for many years. They're professional, agile, ambitious and above all great partners to work with. The growth they've experienced over recent years is a testament to their standing in the recruitment market.

October 26, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

We're thrilled to read your positive review Frances! Our team works hard to provide the best service possible, so it's rewarding to know we met expectations.

Rated 5 out of 5 stars

Roc Search have been great to work with…

Roc Search have been great to work with and have really gone the extra mile for our charity. Very professional and friendly team.

October 25, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

We're thrilled to have been able to make your experience with Roc Search a positive one. Your feedback is greatly appreciated.

Rated 1 out of 5 stars

Callers with fake jobs

They have been calling me for months about fake jobs,with no jobs specs,paying over the odds,but requesting referees' details to make your application stronger" as they said.Despite telling them several times to stop,they kept on.I have stopped answering calls from their office number +442071185500. So they are now resorting to call from mobile phones. I got a call from an agent from roc search today from this number +442039117000.
He claimed to have 2 jobs available,and as usual requested details of 2 referees. I asked him to send me the specs,which he never did. I AM SICK AND TIRED OF THIS

October 11, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

Hi Nazaire,

Thank you for sharing your experience, and we sincerely apologise for any inconvenience caused. We take your feedback seriously, and your concerns are not reflective of the standard of service we aim to provide.

This issue will be thoroughly investigated, and we will take necessary steps to ensure it's addressed.

If there's anything specific you'd like us to address or if you have additional details to share, please feel free to contact us directly at info@roc-search.com. We appreciate your patience and understanding as we work to rectify this situation.

Once again, we apologise for any frustration caused, and we appreciate you bringing this to our attention.

Best regards,

The Roc Search Team

Rated 5 out of 5 stars

Fantastic Team!

The team at Roc was great! Constantly giving me updates with phone calls, emails, and text messages. Recruiter went above and beyond to make sure I had all my questions answered and had everything I needed through out the entire process.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Rocsearch Team

Outstanding team at Rocsearch! They truly went the extra mile to help me secure an IT roles within a mere two weeks. Their speed and efficiency were top-notch, and it's evident that they genuinely care about their clients. I'm immensely grateful to Archie and Billy for their exceptional support!

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Regular contact.

I have had a lot of experience with agencies and agents over the years and occasionally I am contacted by an agent who takes a real interest in my capabilities, and I don't feel like I am just another number. I get regular calls, just to see how things are going, and have now taken a contract through Roc Search. Admittedly, it's down to individual agents to make the effort, but it is also down to the agency to allow and encourage the agents to make this effort.
I find that if an agent knows and understands my abilities, then I am more likely to be offered suitable positions.

September 8, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look