Roc Search Reviews 

271
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Phil is a very committed recruiter and always goes the extra mile to get arrangements tied down and finalised. Working with Phil to get this new role was an absolute please and recommend others to tr... See more

Rated 5 out of 5 stars

Alex Chambers c/o Roc-Search (and all Team members) arranged right from the beginning till the end of my Interview. Kept me well and precisely informed of the outcome. Later arranged all contract an... See more

Rated 5 out of 5 stars

Outstanding team at Rocsearch! They truly went the extra mile to help me secure an IT roles within a mere two weeks. Their speed and efficiency were top-notch, and it's evident that they genuinely car... See more

Rated 1 out of 5 stars

I've been contacted over the years endless times by these guys. They sound almost legit, as they keep you on the phone for good 10/15mins talking about some made up roles that are an absolute perf... See more

Company replied

Company details

  1. Recruitment Service

Written by the company

Roc Search Group is a specialist Technology and Engineering recruitment organisation. Our aim is to be a global recruitment brand. We offer expert guidance in permanent and contract recruitment across the UK, Europe and America. In everything we do, we are passionate about moving people forward in their careers. An independent highly-experienced recruitment consultancy, Roc Search is dedicated to specialist markets within the Information Technology, Engineering, Manufacturing and Energy sectors. We focus on representing high-calibre candidates with specialist skills, offering complete coverage of both contract and permanent markets across the UK, Europe and the US. Our client base is diverse, ranging from SMEs, to mid-sized IT and Engineering departments right through to large OEMs and Multinationals.


Contact info

3.7

Average

TrustScore 3.5 out of 5

271 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(271)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Experience

Dylan from Roc Search really went the extra mile to make sure everything that I needed was accounted for in the job role. He kept me up to date as much as possible and was there if I had any questions. All in all brilliant.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

Where did you get my email from?

I have been getting spam emails from this company for the last five years, asking if I have any IT vacancies. The email always starts with something like "following on from our conversation last week". I have never spoken to them or replied to any of the hundreds of emails they have sent. I don't even work in HR or IT! Came here to see if other people are having the same issue with this company, looks like they are!

September 1, 2023
Unprompted review
Roc Search logo

Reply from Roc Search

Hi Tony,

We regret any inconvenience you've experienced due to the emails you’ve been receiving. We understand your frustration and apologise for any disruption.

So we can help you, please contact us at marketing@roc-search.com with any details about the emails along with your information so we can fully remove you from our database.

Thank you,
The Roc Search Team

Rated 5 out of 5 stars

Jack found me my new job!

Jack is a lovely guy, I had applied for a different position but he saw something in my CV and asked for me to apply for a similar role somewhere else. I got that job and loving it so far, all thanks to him!

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Mr. Chad is excellent in his profession. He did his job perfectly for me & I enjoyed with him through my job search. Thanks a lot dear Chad. Hope we will keep in touch for future heights..

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

Exactly the same as below

Exactly the same as below.

After I _explicitly_ told them not to retain contact details after they had checked my references one of my references messaged telling me they were getting cold calls.

These people are making me look unprofessional. They'll do the same to you. Wish I'd read these reviews first.

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

They lie and use you to get contact details of employers

As many people have already mentioned, they contact you regarding a job vacancy but all they want is the contact information of your past employers so they can call them in order to increase their sales. They lie, waste your time and use you just for their profit. This should be illegal.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Clear and consistent guidance

The recruiter stayed in touch with me throughout the process to keep me updated and answer my questions, and generally provided professional and emotional support. I even had some things I wanted to clear up after I got the job, and I was responded to right away.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Dylan is a credit to your organisation

Dylan is a credit to your organisation. Very professional, helpful and nothing was too much trouble. And has matched me with a great vacancy which so far is working out great! I would definitely contact again regarding any vacancies. Thanks Dylan and Roc Searxg

June 7, 2023
Unprompted review
Rated 1 out of 5 stars

Great - provided you don't want to be paid.

I was a contractor in a 9-month assignment through them. Their SOW timesheet system is absurd but to cut a long story short the assignment ended at end-March, full term, with them by their own agreement owing me 5 days pay. Two months later still not forthcoming, despite numerous calls/emails (most calls unreturned and emails not answered). Since end-March I was contacting the consultant I'd always dealt with, who assured me by fobbing me off time and again 'it's in hand' - presumably not the cash because it never reached my hands, and without having the courtesy to inform me they were leaving the organisation (I found this only from a standard reply when they'd left). On contacting the named person who was picking up their work, I was fobbed off with the same 'it's in hand', only this time as a priority.....a zero priority because nothing has happened, weeks later, and now calls and emails are unanswered.

I asked if there was any dispute with either Roc Search or the end client as to whether the money was payable and they say no. However I can only assume their tactic is I will just get fed up of asking and clear off. I don't believe they have ever had any intention of paying me.

Well, Roc Search, if you read this I'm not clearing off, on general principle I'm pursuing this through legal channels. I've engaged a debt collection agency based in Birmingham and by the way they'll want their fees too, which are £600. I'll leave you to sort it out with them.

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

Give them Nothing, RUN AWAY!

Sorry to add to the negative reviews, but here goes. I was called by 'Luke' regarding this great job in my area. Sounded brilliant to start with, until I had some simple questions about the job listing. They couldn't give me any information about the business at all, and demanded I give a new CV (Apparently CV Library as a source is corrupted) along with 2 technical references. These are likely so they can chase my ex companies to fill the role I left. Don't give them any data, just run away.
Oh, and if Rocsearch are reading this? 7 attempted calls in 4 hours is a trashy way to act. Do better, be better.

May 16, 2023
Unprompted review
Rated 1 out of 5 stars

Bad communication and unprofessional

I was contacted by telephone by a recruitment consultant from Roc Search on Wednesday 19th April regarding an interview arranged for Tuesday 25th April for IT contact role for a client. I was delighted this client wanted to interview me. I asked for this to be confirmed in an email and also asked for a job spec.

The interview on Teams lasted just 18 minutes with the job role different to the job spec received. I understand from the interview, the role was due to start on Thursday 4th May.

I called Roc Search immediately after the interview and told them I was interested in the role and asked them to contact me with any feedback - even if I was unsuccessful. The recruitment consultant handing the role was not available so I spoke to his colleague to be told "of course we will contact you". A week on and just 2 days before the intended start date.....nothing from them. Not even a courtesy email informing me I had been unsuccessful and the reasons why.

I sent an email to the recruitment consultant concerned only to receive a reply informing me he is now on annual leave until 9th May.

It's virtually impossible to find employment in Britain in 2023 and this experience does not make me feel better.

My experience with all employment agencies has not been good during the last 3 months of job seeking.

April 25, 2023
Unprompted review

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