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Roche Bobois - Toronto Reviews 1

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TrustScore 3 out of 5

3.2

Furniture Store
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Parliament Street 101, M5A 3Y7 Toronto, Old Toronto, CA

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+14163663273

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Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Manufacturer
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

French editor and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories. Customised services.

Contact info

  • Parliament Street 101, M5A 3Y7, Toronto, Old Toronto, Canada

  • +14163663273

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Defect table received, 1.5 years later, no resolution

I received my Cigale dining table in September 2024 missing a structural piece, despite a year of follow-ups, the issue remains unresolved.

Timeline:

Early 2024: Table ordered

September 2024: Table arrived missing support part; advised a replacement part would be ordered

December 2024: Replacement part arrived — it was the wrong part

Spring 2025: I followed up — was told someone would “look into it.” No response.

July 2025: Followed up again — no update

August 2025: Installation team came to measure the part (raises the question: how does a manufacturer not have its own design specifications?) — no follow-up since

It is now November 2025, and my table is still unstable and unusable. There has been no tangible action or accountability. For a $16,000+ purchase, this level of neglect is unacceptable and unprofessional.

Showroom: Toronto
Sales Associate: Cosby

November 4, 2025
Unprompted review

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