Rocksteady Music School Reviews 

854
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being supportive, highly enthusiastic, and helping children build lasting confidence through wonderfully engaging music lessons. Parents also truly love the fantastic end-of-term concerts where children can proudly showcase their progress and newly learned instrument skills. However, some reviewers were not happy with missed lessons, unexpected cancellations, and communication issues. A few people mentioned that frequent schedule changes or inconsistent teacher attendance led to slower progress for the kids, causing occasional disappointment. Others noted that trying to navigate administrative processes or find basic information could sometimes be quite frustrating.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting how certain teachers inspire children,... See more

Service

Customers had ambiguous experiences with service, as many reviewers expressed great delight with the music... See more

Product

Reviewers highlight positive aspects of product, noting that lessons are fun, engaging, and genuinely... See more

User experience

Clients share positive opinions on user experience, noting that children greatly enjoy the fun and supportive... See more

Customer service

Consumers find customer service to be exceptionally supportive and efficient, with reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There are definite benefits to Rocksteady and there’s no doubt at all my son enjoys the classes but there’s also some real downsides. On the benefits It does build confidence It’s great... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say how amazed I was at the concert this morning. This was completely out of my daughters comfort zone, she never puts herself forward to perform and I am so thrilled that she did t... See more

Company replied

Rated 5 out of 5 stars

My daughter has been attending Rocksteady for over a year and she loves it! It's really helped her confidence and she's in the same band as her friends so they all have fun together. Dan, the instruct... See more

Company replied

Rated 5 out of 5 stars

All 3 of my school aged children do rocksteady. Their teacher Ryan is incredible. Supportive in lessons andnin concerts. Will contact me if there are issues. He is very approachable and clearly loves... See more

Company replied


Company details

  1. Music School
  2. Educational Institution

Written by the company

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

854 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(854)

237 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We love Rocksteady!

Rocksteady has rapidly increased both of my daughters confidence. I had no clue they could even sing and perform so boldly, especially infront of an audience. They speak so positively of their teacher George, and I honestly see why, because his interaction with all his students is always encouraging and positive. It really is worth the money, and the fact they allow you to decide on vocals or instruments is considerate too. Thank you to the Rocksteady team and hope to carry on with another term.

July 10, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there, thank you for leaving this brilliant review!

It's great to hear that taking part in band lessons has helped both of your daughters to develop their confidence and that they're now singing proudly alongside their bandmates.

George will be delighted to hear this feedback too - many thanks for sharing!

Rocksteady Music School

Rated 5 out of 5 stars

I just wanted to say how amazed I was…

I just wanted to say how amazed I was at the concert this morning. This was completely out of my daughters comfort zone, she never puts herself forward to perform and I am so thrilled that she did this today. Her band leader has truly inspired her and she absolutely loves playing the drums and being part of a band. I honestly never thought I'd see her up on the stage like this and looking so comfortable and happy. She looks forward to her Thursday morning lessons and can't wait to continue.

July 16, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Katie, thank you for sharing this!

What a special moment, seeing your daughter step outside her comfort zone and enjoy performing on stage. It's brilliant that she's found such a love for the drums and looks forward to her lessons each week, growing in confidence along the way.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Highly Recommend Rock Steady

My son is really enjoying his Rock Steady lessons. We attended his first performance yesterday and was really impressed with how the performance was organised and how much the children had learnt in a short space of time. Highly recommend!

July 15, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Ali, thank you for this great review and recommendation!

It's wonderful to hear how much your son is enjoying his lessons, and that you were able to see the progress he's made at his first performance. The end of term concerts are always a great experience for everyone involved!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Fun, personalised approach from Daz

Daz teaches my child at Thomas Coram and his lessons are fantastic. He makes it so fun and engaging for the kids and tailors the approach to every child's own ability. The concerts are always great fun and it's lovely to see how the kids have progressed each term. Thank you Daz!

July 16, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Amy, thank you for your 5* review!

Providing a supportive and fun environment for children to learn an instrument at their own pace is a huge part of the Rocksteady experience, and we're so pleased this has shone through.

It's great to hear that you enjoy the end of term concerts too - it’s always fantastic to see just how much progress children have made throughout the term and see their new skills in action.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

First Concert

I just watched my son in his first Rocksteady concert and it was really wonderful. His teachers Oli and Dave are amazing and he looked so happy and content in what he was doing on the keyboard with their support. So happy I encouraged him to join.

July 16, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Emma,

We're so glad you enjoyed your son's first ever Rocksteady concert! It’s one of the most rewarding parts of the experience for children as they get the chance to showcase their new skills on stage. Plus, a real proud parent moment!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Both my children loved Rocksteady

Both my children loved Rocksteady. It improved their co-ordination & confidence.

July 15, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Corrina, thank you for this great feedback!

We're so pleased that both of your children have enjoyed their Rocksteady lessons and grown in confidence through playing as part of a band together.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Rocksteady has been a game changer for…

Rocksteady has been a game changer for my daughter. She’s learnt so much and her confidence has increased massively! I couldn’t be happier!

July 15, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Ellie, thank you for sharing this with us!

It's fantastic to hear how much your daughter has learnt through her Rocksteady lessons, and that her confidence has grown so much along the way. Seeing children flourish like this is exactly what the experience is all about.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Daughter loves her Rocksteady classes

My daughter attends Rocksteady lessons at Galley Hill school with Daz. She LOVES her lessons and she is always very excited about telling me what she has been up to. She has performed on a stage with the rest of her band mates and we feel so proud of her doing this.
Daz is very amusing and engaging with the kids, we love seeing her perform! Thank you Daz and the rest of the team, these lessons are so fun and great for their confidence! Amazing.

July 15, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Abi, thank you for this lovely review!

It's brilliant to hear how much your daughter looks forward to her lessons and that she's excited to share what she's been learning.

Getting up on stage and performing alongside bandmates is always such a big moment, and it's wonderful that it's helped build your daughter's confidence. Daz will also be really pleased to hear this!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Building Confidence Through Music – A Fantastic Experience

My daughter really enjoyed her Rocksteady sessions at school. They helped build her confidence, develop new skills, and gave her the opportunity to learn a lifelong talent through music. It's been wonderful to see her grow and enjoy being part of the band. I would highly recommend Rocksteady to any parent considering signing their child up, it's a fantastic experience that is both fun and rewarding. ⭐⭐⭐⭐⭐

July 10, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Emma,

Thank you for your 5* review!

It's great to hear that you daughter enjoyed her time in a Rocksteady band and that it really helped to boost her confidence, skills and passion for music.

We hope she continues to enjoy her musical journey!

Thanks again for your recommendation,
Rocksteady Music School

Rated 5 out of 5 stars

My daughter loved her time at Rock…

My daughter loved her time at Rock Steady. She had a great teacher, who was patient and inspiring. During the three years, she grew in both skill and confidence, developing a passion for music. Thank you to the team!

July 14, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Tom,

Thank you for sharing this great review.

We're so pleased your daughter enjoyed her Rocksteady experience and that she's grown in confidence while picking up new skills along the way. Giving children the opportunity to discover an early passion for music is what it's all about and we wish your daughter all the best in whatever comes next!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Fantastic lessons

My son has been doing Rocksteady for a year now and he is very happy. It gives him confidence and his singing has improved a lot!

July 8, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Andrea,

Thank you for this wonderful review!

It's great that your son is loving his band lessons and that his confidence has grown alongside his musical skills this year. We hope he continues to enjoy his Rocksteady journey!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Rocksteady…Rock Out!!

My son has been attending Rocksteady for 1 academic year now, as a Vocalist. He has performed in 3 concerts and has blossomed in confidence. He has sung solos and duets and really loves going to his Rockstready lessons. His Teacher, Sam, is great and really explains how he teaches and what they've been focusing on. I also love the little digital round-ups we get on his learning and skill progression. He looks forward to next academic year where he hopes to be able to try drums!

July 13, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Victoria,

Thank you for taking the time to leave this brilliant review!

We're so pleased your son has loved his first year with Rocksteady and has already gained so much confidence. It's also great that you've found the Rocksteady Round ups useful - these are a great way to share in celebrating your child's achievements.

We hope your son continues to enjoy his Rocksteady journey and hopefully rocking on the drums next term!

Many thanks,
Rocksteady Music School

Rated 1 out of 5 stars

Negative

I was interested in signing my child up for music lessons, but the experience of trying to find basic information has been very disappointing.

The leaflet sent home from school contains virtually no useful information. There are no prices, no clear explanation of the lessons, and no essential details that would help parents make an informed decision. It feels like a missed opportunity and, unfortunately, a waste of paper.

I then visited the mobile website, hoping to find more information, but it was difficult to navigate and still didn't provide something as basic as a price list. Instead, it appears you're expected to provide your personal contact details before you can access the information you need, which I don't think is appropriate.

Finally, I contacted the company via WhatsApp to ask for the pricing and other basic details, but after 1–2 weeks I still haven't received a response.

For a company working in partnership with primary schools, I would expect clear communication, transparent pricing, and timely responses to parents' enquiries. I hope these areas can be improved, as the current experience doesn't inspire confidence.

July 13, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Cristina,

Thank you for your feedback. We're really sorry to hear that you haven't been able to find the information needed. After double checking, a member of our team had tried to reach out on Whatsapp with more details but unfortunately the message wasn't successfully delivered which we do apologise for.

To find out more, you can visit our Help Centre which has lots more information about Rocksteady - https://support.rocksteadymusicschool.com/hc/en-gb.

If you'd prefer to chat with someone directly, please do get in touch with our customer service team on 0330 113 0330 or email info@rocksteadymusicschool.com and they'll be more than happy to help.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Our daughter has LOVED her journey with…

Our daughter has LOVED her journey with Rock Steady. She started on the keyboard and then went on to vocals. Alister has been her teacher for the entire time and has been outstanding! The individual feedback he gives the children is wonderful and always so personal. He has a natural talent and has really inspired all the band members. Our daughter has finished her time confident and has been awarded a Drama scholarship to a local school and Alister has certainly been a big part of this journey, thank you for all you have done.

July 13, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Juliet, this is lovely to read.

It's brilliant that your daughter has loved her Rocksteady experience and gained so much confidence by playing alongside her bandmates - this is exactly what band lessons are all about!

To have been awarded a drama scholarship is an incredible achievement and your daughter should be so proud! What a way to round up her Rocksteady journey, and Alister will also be so pleased to know he's played a part in that.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Daz has been great the whole thing has…

Daz has been great the whole thing has really helped my daughter’s confidence

July 13, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there, thank you for this great review!

It's fantastic to hear that Rocksteady has made such a difference to your daughter's confidence, and Daz will be really pleased to read this feedback too.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Rocksteady and band leader Daz

My child has taken part in Rocksteady at Brockswood for 3 years now and they absolutely love it. Daz is an amazing band leader who is really great with all the kids and who is very encouraging and supportive to them. He teaches them so well and makes it fun for them. The concerts that they do each term are fun and it is truly amazing how well the children do. They grow in confidence as they learn more and standing on a stage at any age can be nerve wracking but you can see their confidence grow with each concert they give. I would recommend Rocksteady to any parent, it has been amazing for my child.

July 10, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there, thank you for this great review and recommendation.

Three years of Rocksteady is quite a journey, and it's wonderful to hear how much your child has loved every bit of it!

The end of term concerts are a great way for children to develop their confidence, and a wonderful opportunity for parents to see the progress made over the term - it's brilliant that these have been such a positive part of the experience for you all.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My son has just had his 4th concert

My son has just had his 4th concert. He’s been playing guitar for about 2 years now and ended up transferring to rocksteady from private lessons after being gifted a term of it by the school as he loved it so much. I love watching his confidence on stage (he’s Sen and quite shy) but he loves his music and it shows. This term he completed a whole 4 min song and didn’t miss a single note. I would recommend rocksteady to anyone and bonus you get to complete your music qualifications as you go. He has done his pre-initial and initial and about to move on to his grade 1. Let’s see what next school year brings as he enters year 6. I wish they could continue into secondary as he truly loves it.

July 10, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Lauren,

Thank you for your lovely review - this is so great to hear!

We're so pleased your son loves his Rocksteady lessons and has gained confidence performing on stage alongside his bandmates. It's also a wonderful to have achieved a certificate as part of our exam-free music qualification and your son should be really proud of himself!

We hope he continues to enjoy every moment of his musical journey with us next year.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

We are very grateful to Rocksteady and…

We are very grateful to Rocksteady and especially to our son’s teacher, Tudor Filip. He is professional, patient, kind, and truly inspiring. Our son has loved every lesson, had an unforgettable first concert, and is already excited to come back.

July 9, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Elona,

This is wonderful to hear! We're so pleased your son has loved every lesson and enjoyed performing at his first end of term concert - these really are a wonderful experience for everyone involved.

Tudor will be delighted with this feedback too, many thanks for sharing!

Rocksteady Music School

Rated 1 out of 5 stars

No feedback, no engagement

No feedback or engagement from the team. I am not sure what my son is doing.

July 11, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Motjaba, thank you for your feedback and we're sorry to hear you feel you haven't had enough insight into how your son is getting on in his Rocksteady lessons.

You can keep up to date with your child’s musical progress through Backstage, which is your very own dedicated parent portal. This includes a timeline that tells you when your child has learnt new skills, as well as termly Round-ups which are a visual summary of everything your child has been doing in band lessons.

You’ll also see how your child is progressing through Rocksteady’s exam-free, Ofqual-regulated music qualification, accredited by Trinity College London. This summary is also sent out as a 3-weekly digest email so you can receive updates straight to your inbox.

If you haven't been able to access this or feel you're missing updates, please get in touch with our customer service team on 0330 113 0330 or email info@rocksteadymusicschool.com so we can look into this for you.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

My son loves singing

Absolutely fantastic. My child has gained more confidence. Hes loved every lesson and loved his first concert. Jeremy is a fantastic teacher.

He cant wait for the new term

July 9, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Claire,

Thank you for your 5* review!

It's fantastic to hear much your child's enjoying their Rocksteady experience. The end of term concerts really are a special part of the experience as children get to showcase everything they've learnt so far - and it's wonderful that your son's already looking forward to the next one!

Many thanks,
Rocksteady Music School

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look