Rocksteady Music School Reviews 

845
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and inspiring staff, who foster confidence and make learning enjoyable for children. Many highlight the exceptional product and user experience, noting how children develop new skills and perform with pride in concerts. The supportive and enthusiastic staff ensure a rewarding musical journey for participants. However, some customers also noted concerns regarding service delivery. A few people experienced missed or cancelled lessons, with some teachers failing to attend classes. Additionally, some reviewers felt that progress was quite slow, with children not learning instruments as effectively as they could be.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their dedication, enthusiasm, and ability... See more

Service

People report ambiguous experiences with service, with many customers expressing satisfaction with the music... See more

Product

Consumers find the product to be a positive and enriching opportunity for children, with many reporting that... See more

User experience

Users describe positive interactions with user experience, highlighting the fun and rewarding aspects for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that customers were dealt with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just wanted to say how amazed I was at the concert this morning. This was completely out of my daughters comfort zone, she never puts herself forward to perform and I am so thrilled that she did t... See more

Company replied

Rated 5 out of 5 stars

Having had lessons for over 2 years, you can see the confidence shining in my child. He will happily go on stage and show what he has learnt. This is not possible without the dedication and commitment... See more

Company replied

Rated 5 out of 5 stars

Rocksteady has rapidly increased both of my daughters confidence. I had no clue they could even sing and perform so boldly, especially infront of an audience. They speak so positively of their teacher... See more

Company replied

Rated 5 out of 5 stars

Our daughter has LOVED her journey with Rock Steady. She started on the keyboard and then went on to vocals. Alister has been her teacher for the entire time and has been outstanding! The individual f... See more

Company replied


Company details

  1. Music School
  2. Educational Institution

Written by the company

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

845 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(845)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

Our son has loved rock steady

Our son has loved rock steady. He’s really found himself and as an extra curricular activity, it’s been perfect.

February 6, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Portia,

Thank you for your 5* review.

We’re so pleased that your son's loved his Rocksteady experience and that he's found an activity he really enjoys and feels confident in!

Thanks for sharing,
Rocksteady Music School

Rated 4 out of 5 stars

Mixed feelings

There are definite benefits to Rocksteady and there’s no doubt at all my son enjoys the classes but there’s also some real downsides.
On the benefits
It does build confidence
It’s great the kids learn to work together and make new friendships
The concerts for parents are good

On the downside
There are a lot of changes at short notice, changes to who is taking the class with little consistency
Classes frequently get cancelled
Progress seems quite slow

All that said, our son does enjoy it.

February 2, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Kelly,

Thank you for your feedback.

It's great to hear that your son enjoys Rocksteady and is building confidence while learning alongside his bandmates. The concerts are also a wonderful opportunity for you to see your child's new skills in action, and are a very proud parent moment!

We do apologise if there have been some disruptions to your son's band lessons this year. We know how much children value and look forward to their Rocksteady lessons so will always look to find cover for lessons when the usual band leader is unavailable. Unfortunately, this isn't always possible but we will always aim to provide catch up lessons, or issue a credit or refund, if it looks like your child won’t receive the guaranteed minimum of 33 band lessons by the end of the academic year.

Rocksteady’s unique way of teaching focuses on learning to play together as a band and teaches music as a language through listening and playing, which not only improves children music skills but also improves teamwork and social development. Children also all have the opportunity to achieve an exam-free music qualification, accredited by Trinity College, which is an incredible accomplishment as pupils progress their musical skills by simply doing what they love and having fun.

Hopefully this helps but if you’d like to chat through any of this further, please do give us a call on 0330 113 0330 or email info@rocksteadymusicschool.com.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

We had a great experience with the…

We had a great experience with the recent Rocksteady concert in school.
We enjoyed watching our children perform confidently. The band leader was amazingly patient supporting and teaching our children to learn and love music. My son loves singing and he was one of the vocals and thoroughly enjoyed the songs with his band members. It’s my first time to see my son sing in front of others and he was really confident. Thank you to the team (Rocksteady) for this amazing performance!

January 19, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Jocelyn,

Thank you for this great review!

We’re so glad that you enjoyed your son’s recent Rocksteady concert. It’s one of the most rewarding parts of the experience for children as they get the chance to showcase their new skills on stage. Plus, a real proud parent moment!

It’s also fantastic that the weekly band lessons have helped improved his confidence and he's now performing with pride.

Thanks for sharing!
Rocksteady Music School

Rated 1 out of 5 stars

Poor value for money

Musical progress is minimal and offers very poor value for money.

January 12, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Jonathan,

Thank you for your feedback and we're sorry to hear you haven't been happy with your child's progress in their band lessons.

To explain a little bit more about our approach, Rocksteady teaches children to play music together as a band by focusing on fundamentals such as timing and synchronisation, alongside introducing instrument technique and performance skills. This makes learning to play an instrument fun and accessible to more children and removes barriers to music, which can boost confidence, wellbeing and life skills.

Rocksteady children also all have the opportunity to achieve an exam-free music qualification, accredited by Trinity College. This is an incredible accomplishment for children who can progress their musical skills by simply doing what they love and having fun while playing as part of a band.

Please do reach out by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com if you’d like to discuss this further.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

First Term and Concert - AMAZING!

My daughter has had a wonderful first term with Rocksteady. She has picked up so many musical skills already and the concert at the end of term was absolutely amazing! The musical leaders were so encouraging to all of the musicians and the children were all clearly having so much fun. A wonderful experience for them all to perform in public like that. Thank you and she is really looking forward to what this term has in store for her!

December 16, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Victoria,

Thank you for your 5* review!

It’s great that your daughter is enjoying her band lessons and rocked at the first end of term concert!

These are a fantastic way to see the musical progress your child has made throughout the term - and they’re great fun for everyone involved!

Many thanks,
Rocksteady Music School

Rated 1 out of 5 stars

Do not waste your money here!

My son has been attending this program for almost two years and is one of two drummers in his band. The band consists of nine kids, and the lesson is only 30 minutes once a week—so you can imagine how little individual attention each child receives during a session.

A few times last year, and three times since September of this year, my son asked to be taken out of the program. Each time, I encouraged him to continue and give it another chance. Unfortunately, the reason he no longer enjoys it is the instructor’s approach. The instructor is often short-tempered when the kids make mistakes, and today my son was not allowed to continue the lesson after being told off for a mistake during practice.

Considering this is a paid service and designed for children, I find this behavior unacceptable. The kids are actually doing very well given the minimal attention and limited practice time they receive. On top of that, after nearly two years, the children are still unable to read sheet music or demonstrate basic music knowledge, as they are not taught these fundamentals at all.

Overall, this experience has been very disappointing.

January 13, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Kristina,

Thank you for sharing your feedback.

Providing a positive and supportive learning experience for children is something we care deeply about, and we’re so sorry if this hasn’t been the case for your son. We can see our team has already been in touch regarding your experience, and please be assured we take all feedback seriously.

We’re also sorry to hear you haven’t been happy with your son’s musical progress. To explain a little more about how we teach, children are taught to play together as a band by focusing on fundamentals such as timing and synchronisation, alongside introducing instrument technique and performance skills. This approach doesn’t include traditional music theory and makes learning to play an instrument inclusive and accessible.

Please accept our apologies again. Our team will be in touch soon with an update on your feedback, but please do reach out on 0330 113 0330 or email info@rocksteadymusicschool.com if you’d like to discuss anything further in the meantime.

Many thanks,

Rocksteady Music School

Rated 5 out of 5 stars

10/10 we love it!

My son absolutely loves his lessons lead by Jack. He’s gained so much confidence and performed his first concert with pride and was absolutely buzzing. He only recently joined since he started year 1 and he reports back with enthusiasm after every lesson, even told me all the different parts of the drum which blew my mind as usually all the info I get from him after school is “I had a ham sandwich” 😆 we particularly love the aspect of learning in the band setting and that they’re learning to play music from bands like AC/DC, Guns n Roses, it’s just awesome! Thank you Jack and thank you Rocksteady.

December 19, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Erin,

Thank you for this lovely review!

It's great to hear that your son enjoys learning alongside his bandmates and that he comes home excited to tell you all about what he's learnt!

It’s also brilliant that your son's already gained so much confidence and been able to show off his new skills at the first end of term concert – you must be really proud.

Many thanks for sharing!
Rocksteady Music School

Rated 5 out of 5 stars

Amazing experience

My son has loved his time with Rock steady and I loved watching the confidence he had singing in front of a lot of people in his concert thank you very much.

January 9, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Alannah,

Thank you for your 5* review!

It's wonderful to hear that your son has loved his Rocksteady experience and that his confidence has increased from the weekly band lessons - this is what Rocksteady is all about!

Many thanks,
Rocksteady Music School

Rated 2 out of 5 stars

You pay and Rocksteady may or may not deliver.

This music school could be excellent if they actually delivered any classes. We have had a terrible experience with them, we have been paying full monthly price since the start of the school year in September 2025, but the Rocksteady instructor has had some personal problems and about 7-8 classes (7 weeks out approximately 12) have been cancelled within a 4 months period. Rocksteady failed to find a replacement instructor within this time, but also refused to refund parents for the lost classes. Rocksteady continues to take full payments regardless, while delivering about 50% of the classes. When you call them, the customer service is not great, they tell you that as long as they deliver a total of 33 weekly sessions over the school year, you still have to pay the full price. This equates to them being able to cancel about 1-2 weekly sessions per month and still being entitled to full monthly payments. These are their terms of business as they work as a sort of yearly subscription scheme, so you have to continue paying whether you receive the service or not. This translates into a very expensive handful of classes over a 4 month period, and a very disappointed little boy week after week. We have just had about enough of this, but our little boy really enjoys it when it actually happens, so against all common sense, we are giving it one last chance starting now in January 2026. However, if they continue with these poor service levels we will undoubtedly have to permanently cancel and walk away. We cannot continue paying them to deliver nothing or very little for our hard earnt money.
UPDATE: I have contacted Rocksteady 4-5 times already and I have been told basically the same every time (as above). Only one £10 credit has been offered, which is really a negligible amount, considering that from September to December 2025 we have paid circa £200 to receive about 50% of the classes. When Rocksteady offered catch up sessions, they were cancelled as well at short notice, so they did not happen. The worst thing is that the December concert was also cancelled because they had had hardly any practice plus the instructor was not available for the concert. This is very disappointing for the kids.

December 8, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Laura,

Thank you for your feedback - we're so sorry for the disruption to your child’s lessons this term.

We'd like to reassure you that this doesn’t reflect our usual process, which is to offer catch up lessons or credits where applicable. Can you please get in touch with our customer service team by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com and we will urgently look into this to help resolve the situation.

Many thanks,

Rocksteady Music School

Rated 5 out of 5 stars

Watching our son enthusiastically play…

Watching our son enthusiastically play the drums, his instrument of choice, with a band was such a wonderful experience.

January 6, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Jennifer,

Thank you for your 5* review!

We're so pleased you enjoyed watching your son perform on the drums at the end of term concert. These are a fantastic way to see the musical progress your child has made throughout the term - and they’re great fun for everyone involved!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Rock steady concerts

Daz visits my school every Friday and is a really friendly chap who is great with the children. He brings great energy to the termly concerts. The children, staff and parents thoroughly enjoy these sessions. Thank you Daz!

January 5, 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Cathy,

Thank you for your 5* review!

It's great to hear the children at your school love their Rocksteady lessons and that the concerts are enjoyed by staff and parents as well!

Daz will be really happy to hear this too - thanks for sharing!

Rocksteady Music School

Rated 5 out of 5 stars

A different way of learning

My child has been playing the keyboard for 12 months now. He is engaging in each session.
He loves the approach the teacher takes.
We have found the experience rewarding for our child.

January 1, 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Hawa,

Thank you for your 5* review!

It's brilliant to hear that your son is enjoying learning the keyboard with his band and that it's been a really rewarding experience for him - this is what Rocksteady's approach is all about!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Daz is gentle and patient

Daz is a gentle, patient, kind teacher. The children enjoy their lessons and Daz gets the best out of them.

December 10, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there,

Thank you for this wonderful review!

It's great that the children at your school are loving their Rocksteady lessons and Daz will be really pleased to hear this too!

Many thanks,
Rocksteady Music School

Rated 4 out of 5 stars

Pros and cons of rocksteady lessons…

My daughter has been playing bass guitar with Rocksteady with Daz for 3 years. My husband and I are both classically trained musicians so the way she learns is very different to our musical education. She hasnt made that much technical progress but she has learnt a lot about ensemble playing. She did comment that her part was very easy and so she asked Daz to give her more challenge for the recent concert which he did. She loves performing at school and had one of the biggest smiles in the school during most of the concert. I want to say a special thank you for this. Daz may not know that she has struggled a lot with anxiety this term and says she doesn't enjoy any of the lessons or want to be at school at all, so having Rocksteady helps her want to be part of her school community and she is less resistant to coming to school on Rocksteady day.

December 19, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Alice,

Thank you for your review.

We’re sorry that you haven’t seen as much musical progress as hoped for with your daughter’s Rocksteady lessons but are so pleased that the weekly band lessons with Daz have helped her look forward to school at a time when this can sometimes feel challenging.

Our unique, group-based approach not only encourages musical progress but also supports teamwork and encourages new friendships, and it’s great that you have seen this shine through for your daughter as she feels part of her school community.

The end of term concerts are one of the most rewarding parts of the experience for children and it sounds like your daughter really rose to the challenge and performed proudly this term! Daz will be thrilled to hear this too and really appreciate the feedback.

If you’d like to chat to us more about Rocksteady’s methodology, please do reach out on 0330 113 0330 (local rate), or email info@rocksteadymusicschool.com.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Our girls loved Rocksteady

Our girls loved Rocksteady, excellent teachers, good fun & helped their confidence performing in front of others.

December 20, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Tara,

Thank you for your 5* review!

It's wonderful to hear that your daughter's both enjoyed learning an instrument with Rocksteady and that the weekly band lessons helped improve their confidence - that's what Rocksteady is all about!

Thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My daughter has just finished her first…

My daughter has just finished her first term. She enjoys it so much. I get regular online updates on the skills she is developing. I just went to the first concert and watched her play. She is very young; however, I’m very proud of the work she has done on the drums. I cannot tell you how enthusiastic Adam, her rocksteady coach, is. He kept them entertained and focused. I also loved how, after the band performed, they explained the skills they were using during that performance. I hope rocksteady tell Adam how incredible a teacher he is to the children. We are very lucky to have him there.

December 18, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Jess,

Thank you for this lovely review.

We're so pleased your daughter is loving her Rocksteady band lessons and learning great new skills on the drums!

It’s great to be able to share in your child’s incredible musical achievements with regular parent updates as well as seeing their new skills in action at the end of term concerts. Adam will be really delighted to hear this feedback too - thanks so much for sharing!

Rocksteady Music School

Rated 5 out of 5 stars

My daughter is loving taking part in…

My daughter is loving taking part in Rocksteady. She is learning to play the bass guitar and I was delighted to watch her in her first concert. A wonderful way to get children started in playing an instrument.

December 19, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Helen,

Thank you for your 5* review!

It’s brilliant to hear that your daughter is loving her band lessons and learning to play bass. We hope she continue to enjoy their musical journey with Rocksteady!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Impressive

It was so great to watch our son play his favourite instrument (the drum) with a band.

December 18, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Lilian,

We're so pleased you enjoyed your son's Rocksteady concert! These are a fantastic way to see the musical progress your child has made throughout the term - and they’re great fun for everyone involved!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Brilliant team

Brilliant team, and such a great low pressure way for children to learn to love music and become confident at presenting

December 18, 2025
Unprompted review
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Reply from Rocksteady Music School

Hi Ly,

Thank you for your great feedback - helping children to boost their confidence through learning music in a low pressure environment is exactly what Rocksteady is all about!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

great preformence

I am so proud of my sons progress with rocksteady. Each concert he always takes me by suprise , but today it was out of this world it was amazing really proud of him thank you to his great teacher. Can’t wait to see what the future holds

December 18, 2025
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Paulina,

Thank you for your 5* review.

It's great that you enjoyed your son's Rocksteady concert and that he's making progress! This is one of the most rewarding parts of the experience for children as they get the chance to showcase their new skills on stage - plus, a real proud parent moment!

We hope your son continues to enjoy his musical journey with Rocksteady!

Many thanks,
Rocksteady Music School

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