Extremely disappointing customer service. Received an order with damaged, warped goods due to crushed packaging. When I reached out with photos requesting a replacement or a prepaid return label, the... See more
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See what reviewers are saying
I ordered the Tusk storage box for my new 2026 Brute Force 450 ATV and I am extremely pleased with the quick setup, available storage and cool look of this storage box. We live in Southwest Arkansas w... See more
I've been enjoying shopping Rocky Mountain for dirt bike parts and accessories. The selection, and vehicle specific part features are a big help. They've got a good selection of brands, fast shipping... See more
I use Rocky Mountain for all my dirtbike and ATV needs. The rewards program has bought me many needed parts and definitely made buying expensive parts more affordable. Their customer service is seco... See more
Company details
Information provided by various external sources
Over 30,000 positive reviews on Bizratesurveys.com! Get the full picture of our customer satisfaction. We strive to have the best customer service in the industry.
Contact info
1551 American Way, 84651, Payson, Utah, United States
- 800-336-5437
- sales@rockymountainatv.com
- www.rockymountainatvmc.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
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Poor customer service
Poor customer service. Item never arrived and they wouldn’t take any responsibility. We paid overnight shipping had two separate orders and neither arrived. They said they would call and never did. Called a week later and they would cover any of it. No store credit or shipping cost covered. Just washing there hands of any problems. Good luck!

Reply from Rocky Mountain ATV/MC
I had selected the bike I was searching…
I had selected the bike I was searching for parts for and somehow it got changed and the wrong parts showed up and it’s been a living hell dealing with this company. The return policy sucks. It was just a very bad experience. I will definitely never order from this company again And if you decide to order From this company, do your homework read all the fine print cause that’s where they screw you at I do not recommend ordering from them they try and fool you with their low prices, but if something happens, you have to eat the return just like the filter that I ordered that was supposed to be for my bike and the clutch to return. The filter was almost 8 dollars. the total cost for the filter new is 11. Go figure beware people. They don’t care about their customers. They just want the money.

Reply from Rocky Mountain ATV/MC
Very bad experience
Very bad experience. Bought my motorcycle tire.. promised me on time shipping. I can't receive my order. When I called they can't even find my order. When I give them the order number.. they said the order is not created under my name. I have to go create an account with them to go look up my order.. its like going around circles.. bottom line this is the most unpleasant order I ever placed.. I will never buy again.. can't ship on time. And when inquire about your order even though you give them your order number and name they tell you to go create account to look for your order.. most distasteful shopping experience i have with them

Reply from Rocky Mountain ATV/MC
Fast easy and quick service and always…
Fast easy and quick service and always reliable
Got what I needed pretty easy
Got what I needed pretty easy. Ordered the wrong thing at first customer service was great
So many great options
So many great options. Quick and easy cash out without having to go find my credit card in my wallet. Was able to scan a barcode for venmo on my phone making it super easy to order.
Good customer service and good prices
Good customer service and good prices! Thanks
Easy one stop shopping at great price
Easy one stop shopping at great price. My go to.
Always have what I need in stock
Always have what I need in stock. Fast shipping, RMcash with every order!
I used my rm cash and bought bitchin…
I used my rm cash and bought bitchin Alpine Star Gloves to complete my neon kit which I love... Dirt cheap... Thanks you guys!!!
Thank you for posting detailed tire…
Thank you for posting detailed tire info which includes actual weights.
oem parts finder/had all but one part…
oem parts finder/had all but one part in stock
Good stuff at great prices!!
Easy to find everything I need for my…
Easy to find everything I need for my motorcycle/atv
These guys stock more and ship faster…
These guys stock more and ship faster than anyone! Best pricing too. These guys are the best!
RMATV is my go to for gear
RMATV is my go to for gear. Love using my race cash from fantasy racing is a bonus. Ordering is easy and returns are easy if needed
We love buying all our parts here
We love buying all our parts here! Very affordable and great quality!
quality items at a descent price.one
quality items at a descent price.
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