Extremely disappointing customer service. Received an order with damaged, warped goods due to crushed packaging. When I reached out with photos requesting a replacement or a prepaid return label, the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered the Tusk storage box for my new 2026 Brute Force 450 ATV and I am extremely pleased with the quick setup, available storage and cool look of this storage box. We live in Southwest Arkansas w... See more
I've been enjoying shopping Rocky Mountain for dirt bike parts and accessories. The selection, and vehicle specific part features are a big help. They've got a good selection of brands, fast shipping... See more
I use Rocky Mountain for all my dirtbike and ATV needs. The rewards program has bought me many needed parts and definitely made buying expensive parts more affordable. Their customer service is seco... See more
Company details
Information provided by various external sources
Over 30,000 positive reviews on Bizratesurveys.com! Get the full picture of our customer satisfaction. We strive to have the best customer service in the industry.
Contact info
1551 American Way, 84651, Payson, Utah, United States
- 800-336-5437
- sales@rockymountainatv.com
- www.rockymountainatvmc.com
4.5
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always have what in need when I need it…
Always have what in need when I need it with good pricing.
July 4, 2024
Unprompted review
It is a very easy website to use and I…
It is a very easy website to use and I use it a lot.
July 4, 2024
Unprompted review
Love it everything always comes on time
July 4, 2024
Unprompted review
Reply from Rocky Mountain ATV/MC
Hello Josh,
We appreciate you taking the time to leave us your feedback. We are very sorry for the inconvenience this has caused. The shipping charge is a flat rate of $7 on all orders under $75. If the order is over $75 and standard shipping is selected, the order will ship free for the lower 48 states. However, I have forwarded your comment to Management for consideration. Thank you for your time and please feel free to contact us if you have any questions or concerns.
Quick shipping / great price
July 3, 2024
Unprompted review
Easy searching and had product in stock.
July 2, 2024
Unprompted review
Thanks to Roger this was super quick…
Thanks to Roger this was super quick and easy and made a headache of a problem non existent.
July 2, 2024
Unprompted review
great site
great site ! i can always find what im looking for, and shipping is relatively quick. now if only they would give my kid some rider support
July 1, 2024
Unprompted review
Good website, easy to navigate!
Parts are always packaged well, and shipped quickly. Easy website to navigate for parts for my Honda CRF250L.
July 1, 2024
Unprompted review
Easy to find on the website and great…
Easy to find on the website and great price.
July 1, 2024
Unprompted review
I use Rocky Mountain for all my…
I use Rocky Mountain for all my dirtbike and ATV needs. The rewards program has bought me many needed parts and definitely made buying expensive parts more affordable. Their customer service is second to none and should be a model for other businesses to follow!
June 30, 2024
Unprompted review
Fast and easy
June 28, 2024
Unprompted review
Fast an easy one stop shop for all…
Fast an easy one stop shop for all recreational vehicles
June 28, 2024
Unprompted review
Great overall company
I have bought countless parts from Rocky Mountain over the years and I have always been very satisfied with the shipping time the quality of the items and the packaging. Their customer service is great and I have loved using Rocky Mountain to buy all my dirt bike parts.
June 28, 2024
Unprompted review
Site is easy to navigate
Site is easy to navigate. Always have parts in stock
June 28, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.