Rollx Vans Reviews 201

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the staff's kindness, knowledge, and helpfulness, making the process easy and straightforward. Customers consistently praise the exceptional customer service, noting that employees prioritize their needs and are always willing to assist, providing a reassuring and supportive experience. Many also appreciate the professional and friendly service, with several reviewers mentioning specific individuals who went above and beyond to ensure satisfaction and provide thorough explanations. However, some people mentioned issues with the product, specifically a recurring check engine light and transmission problems on a recently purchased vehicle.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Product

Consumers find product to be ambiguous, with many expressing strong satisfaction and loyalty, often... See more

Customer service

Customers had positive experiences with customer service, highlighting the excellent communication and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve Strain was so gracious and accommodating to our needs and many questions. I believe he has found the perfect vehicle for us which should make life much easier. We are thrilled to work with Ro... See more

Company replied

Rated 5 out of 5 stars

ROLLX has been a fantastic company that I’ve worked with for over 25 years. They helped me find my first adapted vehicle back in 2001 and provided an additional one several years later. They have been... See more

Company replied

Rated 5 out of 5 stars

I am a disabled vet and this is the first time getting a wheelchair vehicle. I had been going back and forth on different web sites and requesting information, but Rollx was the first to contact me an... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Rollex van company. They are very knowledgeable, considerate and helpful. I especially liked Rocky Nevin who knows what he’s talking about.

Company replied


Company details

  1. Car Dealer
  2. Car Accessories Store
  3. Car Manufacturer

Written by the company

Rollx Vans is a leading provider of wheelchair accessible vans, proudly serving individuals, families, caregivers, and businesses across the United States. We specialize in new and used handicap vans, featuring our own high-quality, factory-direct Rollx wheelchair van conversions. By designing and manufacturing our conversions in-house, we maintain strict quality control and deliver dependable, affordable accessible vehicles built for long-term reliability. Our inventory includes both side-entry and rear-entry wheelchair vans, as well as ADA-compliant commercial wheelchair vans for transportation providers, healthcare facilities, churches, and organizations. Whether you’re looking for a personal use mobility van or a fully compliant commercial solution, Rollx Vans offers options to fit a wide range of accessibility needs and budgets. We make the buying process simple with competitive pricing, flexible wheelchair van financing, trade-in options, and nationwide delivery. With decades of experience in the mobility industry, our knowledgeable team is committed to transparent guidance and exceptional customer service. At Rollx Vans, our mission is to help customers regain independence and freedom through safe, reliable, and professionally engineered wheelchair accessible transportation solutions.

Satisfaction Guarantee at Delivery

Satisfaction Gurantee

We want you to be thrilled with your wheelchair accessible van purchase. That’s why we offer a 100% money back guarantee at delivery if our customers aren’t full satisfied with their wheelchair accessible vehicle. It’s also why we offer the longest lasting, most reliable minivan or full size van on the market backed by the best structural warranty in the industry – 7 year/unlimited mile warranty! We know that you will love our wheelchair vehicles, that’s why they come standard with the Rollx Vans guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding experience

We stopped in to their facility and ended up buying a converted vehicle from them. Steve in sales is great to work with and I love the company culture. The fact that they have lots of employees that have worked there for over 20 years says a lot about their business. Great experience so far and I would highly recommend the Rollx team!

May 5, 2026
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Reply from Rollx Vans

We are pleased to hear about your great experience with Steve and our team! Thank you for recommending Rollx.

Rated 5 out of 5 stars

Matt was great

Matt was great. Brought the van to my aunt and uncle so they could see it and test it out.

May 5, 2026
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Reply from Rollx Vans

Thank you for your review! We’re glad Matt was able to bring the van out so your aunt and uncle could see and test it in person. We appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

Reassuring service

I got a quick response regarding my inquiry. My questions were answered to my satisfaction so far. I have yet to receive my vehicle, but so far, I feel confident that I contacted the right company for my purchase. The service provided so far seems reassuring that my needs will be met.

April 21, 2026
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Reply from Rollx Vans

Thank you, Al, for your thoughtful review! We’re glad to hear your questions were answered promptly and that you’re feeling confident in your decision so far. We look forward to delivering your vehicle and continuing to meet your expectations every step of the way. Thank you for choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

Easy to deal with

April 20, 2026
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Reply from Rollx Vans

Thank you, Laura, for your review! We’re glad you found us easy to work with. We appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

The salesman

The salesman, Rocky, was very helpful and patient with us through the process of buying a van.

April 24, 2026
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Reply from Rollx Vans

Thank you for your review! We’re glad to hear Rocky was helpful and patient throughout your van-buying process. We appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

Thanks for your help Tony.

Thanks for your help Tony.

April 24, 2026
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Reply from Rollx Vans

Thank you for your review! We’re glad Tony was able to help— we’ll be sure to pass along your kind words. We appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

Have enjoyed speaking w/Rocky and…

Have enjoyed speaking w/Rocky and appreciate his professional manner and customer service. From our initial contact in 2025, Rocky kept in contact on a regular basis to inform us of possible options that would meet our needs and price range.

April 22, 2026
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Reply from Rollx Vans

Thank you, Jonelle, for your kind review! We’re glad to hear Rocky provided professional service and stayed in touch to help find the right options for you. We truly appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

ROLLX has been a fantastic company that…

ROLLX has been a fantastic company that I’ve worked with for over 25 years. They helped me find my first adapted vehicle back in 2001 and provided an additional one several years later. They have been like family. The Rollx team have always been the most kind, caring people - that always put their customers first. I highly recommend them to anybody that is looking for their own personal independence or their family members’ independence through a vehicle. I could never say enough good things about what a great company this is!!

April 16, 2026
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Reply from Rollx Vans

Thank you, Gayle, for your incredible loyalty and kind words! We’re truly honored to have been part of your journey for over 25 years. Hearing that our team has felt like family and helped support your independence means so much to us. We sincerely appreciate your recommendation and your continued trust in Rollx Vans! 🚐

Rated 5 out of 5 stars

A fantastic company that does great

They are always willing to help. Obviously Rollx wants to sell vans but we have never felt pressure to do anything. The service department is always good to work with. This is our fourth Rollx van. They are a great company. Very understanding and helpful. I have been using a power chair for 20 years due to MS.

April 9, 2026
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Reply from Rollx Vans

Thank you, Alan, for your continued trust and for sharing your experience! We’re honored to have been part of your journey through four Rollx vans. It means a lot to hear that you’ve consistently felt supported by both our sales and service teams. We truly appreciate your kind words and your loyalty to Rollx Vans! 🚐

Rated 5 out of 5 stars

I’ve been with Rolex van for the last…

I’ve been with Rolex van for the last six years I bought my first van from them and I’m going back to buy my second one Rolex van is the best van company that I know about in the Twin City is one of the greatest company and they understand family family with disability children Thank you Rolex. Keep doing the great work. kissy Kissy Grandma.

April 14, 2026
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Reply from Rollx Vans

Thank you, Ruthie, for your kind words and continued trust in Rollx Vans! We’re honored to have helped you over the past six years and to be part of your journey again. It means so much to hear that our team and mission have made a difference for your family. We truly appreciate your support—thank you for being part of the Rollx family! 🚐

Rated 5 out of 5 stars

Direct and to the point

Direct and to the point, answered questions and reviewed important info.

April 10, 2026
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Reply from Rollx Vans

Thank you, Sue, for your review! We’re glad you found the experience clear and informative. We appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

Non pressured sales

Peter was very knowledgeable, did not pressure my decision. Made it easier to make a decision as he answered all my questions.

April 6, 2026
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Reply from Rollx Vans

Thank you, Sharon, for your kind review! We’re glad to hear Peter provided a knowledgeable, no-pressure experience and helped answer all your questions. We appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

Nebie

I am a disabled vet and this is the first time getting a wheelchair vehicle. I had been going back and forth on different web sites and requesting information, but Rollx was the first to contact me and had the type (year, make, model, mileage, etc) I was looking for. Mr Strain walked me thru the process and it was easy and straightforward.

March 24, 2026
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Reply from Rollx Vans

Thank you for your service, Joseph, and for sharing your experience with us. We’re honored to have been part of your first wheelchair-accessible vehicle purchase. It’s great to hear that Steve made the process easy and straightforward while helping you find exactly what you were looking for. We truly appreciate your trust in Rollx Vans! 🚐

Rated 5 out of 5 stars

I been dealing with Rollx for over 20…

I been dealing with Rollx for over 20 yrs. They have always gone above and beyond to insure that I get the best vehicle for my needs. They are always professional and friendly.

March 24, 2026
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Reply from Rollx Vans

Thank you, Jack, for your loyalty over the past 20+ years! We truly appreciate your continued trust in Rollx Vans. It means a lot to hear that our team has consistently gone above and beyond to meet your needs.🚐

Rated 5 out of 5 stars

Our rep Peter was very knowledgeable…

Our rep Peter was very knowledgeable and took his time to explain every detail and process of purchasing the van.

March 18, 2026
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Reply from Rollx Vans

Thank you, Moira, for your kind review! We’re glad to hear Peter took the time to walk you through every detail and made the process clear and comfortable. We appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

It was great that a Rollx driver

It was great that a Rollx driver, drove the van to our home so we could look it over.

March 13, 2026
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Reply from Rollx Vans

Thank you for your kind review! We’re glad the home delivery made the process easier and more convenient for you. We appreciate you choosing Rollx Vans! 🚐

Rated 5 out of 5 stars

Amazing friendly service

Amazing friendly service. Peter has been a real delight and knowledgable sales person. He was easy to talk to and made sure all my questions have been answered. The behind the scene mechanics and staff all were friendly and allowed me to ask questions. They all made me feel valued and willing to work with me on purchasing a van. This overwhelming decision was made easier with all of the staff at Rollx.

March 18, 2026
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Reply from Rollx Vans

Thank you for your wonderful review! We’re so glad to hear that Peter and the entire team made your experience smooth and enjoyable. Buying a van is a big decision, and it means a lot to know our team helped make it easier for you. We truly appreciate your kind words and your trust in Rollx Vans! 🚐

Rated 5 out of 5 stars

I have been a customer of Rollx a long…

I have been a customer of Rollx a long time and this is the first time I’ve needed help with a MAJOR problem and TONY came thru with the help I needed with no complaints . That’s the way a good company with good folks working should be
Thanks Tony

March 2, 2026
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Reply from Rollx Vans

Thank you for being a longtime Rollx customer and for sharing your experience. We’re sorry you had to deal with a major issue, but we’re glad Tony was able to step in and help when you needed it. We’ll be sure to pass along your kind words to him. Thanks again for your continued trust in Rollx Vans! 🚐

Rated 5 out of 5 stars

Everything went so smooth

Everything went so smooth. Very thorough explanation of the new van. Could not be happier about the customer service.

February 26, 2026
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Reply from Rollx Vans

Thank you for your review! We’re glad to hear everything went smoothly. Providing great customer service is very important to us, and we’re happy you had a great experience. Enjoy your new Rollx Van! 🚐

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