ROMA INTERIORS Reviews 

96
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

When we wanted our kitchen refurbished, we went back to the original company used by the previous house owners - Roma. They worked hard to help us with the design (lots of coffee in the showroom!)... See more

Rated 5 out of 5 stars

Roma Interiors have just completed the design and installation of our stunning new kitchen — and we couldn't be happier with the result. From the very first conversation, Chris and the wider tea... See more

Rated 4 out of 5 stars

After initially seeming not too interested in the smallish job with a long lead time quoted, they then came back and responded well with a far shorter lead time. The workmanship and material quality w... See more

Rated 5 out of 5 stars

Fantastic service from start to finish, ROMA are perfectionists. Chris took time to ensure he designed our perfect kitchen. When fitting took place, Steve’s workmanship was flawless. Everything was... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Roma Interiors in Ashford offers high quality fitted kitchens in Kent, designer kitchens at affordable budgets to suit. Visit our kitchen showroom today!


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4.4

Excellent

TrustScore 4.5 out of 5

96 reviews

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4.4

All reviews

(96)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great wardrobes, Good additional kitchen cupboard.

Great wardrobes, lots of problem solving to fit in the items that I was interested in.
Additional kitchen cupboard added into the existing kitchen that came with the newbuild - easy process from their original designs, helpful and good with suggestions!
Great communication and help from Maria H - she has been amazing!

Tamara

December 22, 2020
Rated 1 out of 5 stars

Good product, Lousy Customer Care 🤮

We have no problem with the quality of the kitchen, our problem is with their customer service which is non existent.
Bought and paid for the kitchen and had it installed by our carpenter who was working in our house.
We had numerous parts missing, wrong parts delivered but worst of all they did not supply the draw fittings.
I tried contacting them by phone and e-mail more time than I can remember to supply the items but they just ignored me.
It’s a shame as they could be a great company but not until they change their attitude.

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

Quality Kitchen Service from design to completion

We have used Roma on three separate occasions and have always received an excellent service from initial meetings, design, fitting right to completion. Our son recently had his kitchen refitted in his small flat and we cannot fault the service. The design by John was challenging but he overcame problems and produced a great plan. The project manager, Chris, had great suggestions and made several site visits during and after fitting to ensure work was to a high standard.

I would highly recommend Roma for quality kitchens, design and fitting. A very friendly, honest company.

November 9, 2020
Rated 5 out of 5 stars

We seriously can’t thank Roma enough…

We seriously can’t thank Roma enough for delivering our dream kitchen! From the first time we met Chris, we felt that we were in safe hands. He was endlessly patient as we tweaked the final design several times and provided a wealth of experience and knowledge to the process which delivered such a stunning result – and within budget!
Chris gave us such confidence that everything was under control, which enabled us to relax and focus on other aspects of our project.
The design software produced such realistic images (the best we’d seen by far) and this really helped to visualise the final design.
The quality of the product is first class.
Of course, good fitting is essential too and Mark was simply exceptional. Such a craftsman and perfectionist. It’s hard to imagine that there’s a better fitter in the business. Thanks Mark!
Our worktops were provided and fitted by Apex Masonry. Again, the templating and fitting went like a dream (apart from the 3 month Covid lockdown interruption!!) and the finish is the icing on the cake.
We have no hesitation in recommending Roma Kitchens. The overall service from start to finish was brilliant and our new kitchen is everything we dreamed it would be. Thanks Chris!

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, this is the best service I’ve had. I appreciate immensely for the times spent and the updates that was send to my mail often times. To that effect, I give 5.

October 15, 2020
Rated 5 out of 5 stars

A pleasure from start to finish

Cannot fault Roma. This is the second kitchen they have done for us and it was even better planned and executed this time round. From the design process through to installation they held our hand. They even put in some bespoke features to enhance the project. First class!

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

From the design to the completed…

From the design to the completed kitchen installation we received great service form all the team at Roma Many Thanks.

March 20, 2020
Unprompted review
ROMA INTERIORS logo

Reply from ROMA INTERIORS

Hi Peter,

Thanks for the review, it was a pleasure working with you on this project. If there is anything we can assist with in the future then please don't hesitate to get in touch.

Kind regards,
Roma Interiors Ltd.

Rated 5 out of 5 stars

5 stars

Our kitchen is relatively small in size. Storage was minimal, it was dated and just not working for us at all. From the moment we met John he worked to create our beautiful new contemporary kitchen, maximising hidden storage.
Great craftsmanship and fantastic finishing with spot on measurements.Roma saw the project through from beggining to end by suppling their own tradesmen. If you don’t want the hassle of organising parts of the build yourself and you want to be confident measurements and details are correct then you can rely on Roma to do an excellent job.

March 1, 2020
Unprompted review
ROMA INTERIORS logo

Reply from ROMA INTERIORS

Hi Claire,
Thank you for your kind words and it was my pleasure working with you both and we try our best to make things run smoothly.
Your kitchen was one of my favourites of last year, I love the Hartforth Blue finish with the Oak breakfast bar mix, very stylish.
Thank you once again.
Regards,
John

Rated 5 out of 5 stars

Excellent from start to finish

We had an excellent experience with Roma from the design appointment through the entire process. We are so happy with the quality of the kitchen and the professionals who've been in our home. Would not hesitate to recommend.

December 4, 2019
Unprompted review
ROMA INTERIORS logo

Reply from ROMA INTERIORS

Hi Hannah, we are so glad to hear that you're happy with your new kitchen. If there's anything we can help with in the future, please don't hesitate to get in touch!

Kind regards,
Roma Interiors Ltd

Rated 5 out of 5 stars

Good customer service

Good customer service, communication, quality and always polite and helpful, whether it was e-mail, telephone etc. Quite a rare thing to be said these days. A pleasure to deal with.
Thank you Roma Interiors!

November 19, 2019
Unprompted review
ROMA INTERIORS logo

Reply from ROMA INTERIORS

Hi Sharon & Gary, you are both very welcome! Thanks for choosing Roma and for your kind words.

Rated 5 out of 5 stars

The kitchen looks lovely....

The kitchen looks lovely....

We would like to thank you for all at Roma for your help in pulling our project together, speaking to our builders when necessary, holding back on the kitchen delivery and work surface templating because of building delays and also the delivery of bits and pieces subsequently, that were required.

Your company have been fantastic, the materials are of excellent quality and It has been worth paying slightly more to get what we want.

Highly recommended...

October 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great kitchen from professional company

Our experience with Roma was excellent throughout and we would highly recommend them. Everything was done on time and in a professional manner. We are very pleased with our kitchen and feel it was good value for the quality of the kitchen and for the service we received. The team were all very helpful and communication was good through the whole process. A big thank you in particular to Sam, Ray and Chris.

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality Product

I would not hesitate to recommend Roma Interiors not only for the kitchen product supplied but also the excellent service provided. The goods arrived on time as well as the fitters and Marie at Roma was a superb member of the staff to deal with.
My wife and I are absolutely delighted with the service and product.

Many thanks, James Carter

September 17, 2019
Unprompted review

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