Romalarjewelry Reviews 

28
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers had a great experience with this company. Customers frequently mention that the jewelry is exquisitely crafted, featuring stunning stones and a solid, elegant build that greatly exceeds their personal expectations. Shoppers also deeply appreciate the perfect sizing and very lovely presentation packaging, noting that orders frequently arrive quickly and always look gorgeous upon delivery. However, some people mentioned that certain items looked noticeably different from the pictures advertised online or arrived in a smaller size than expected. Consumers occasionally experienced distinct discrepancies regarding stone dimensions, ring sizing, and overall physical appearance when compared directly against the original promotional photographs.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with the magnificent designs... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the gorgeous designs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was a problem with my initial order due to an error in the ring's description on the company website. The center amethyst stone was significantly smaller than advertised. Romalar was quick to c... See more

Rated 5 out of 5 stars

I received my ring and it’s the most beautiful thing I’ve ever seen I’m absolutely obsessed with it. I was kept up to date with the whole shipping process! I got it engraved and everything and it arri... See more

Rated 5 out of 5 stars

After ordering a replacement wedding set, it arrived fairly quick and was beautiful. However the wedding band was different than the picture. After contacting customer service, I received a response q... See more

Rated 5 out of 5 stars

Great Company to buy jewelry from. Received my ring and it fit perfectly. I differently would buy from this Company again


Company details

Written by the company

Is There An Idea Lingering In Your Heart That You’Ve Never Found Elsewhere? Romalarjewelry's Bespoke Service Brings It To Life For You. You Are Not Just A Customer—You Are A Co-Creator. From Listening To Your Story And Vision, To Sketching Designs, Selecting Gemstones, And Handcrafting The Piece, We Are With You Every Step Of The Way. We Weave Your Emotions, Memories, And Personality Into Every Detail, Creating A Ring That Is Truly One-Of-A-Kind In The World. This Is The Ultimate Creative Experience. Your Secret Language Of Love, Personal Mottos, Or Lucky Symbols Can All Become The Most Touching Details In The Design


Contact info

4.1

Great

TrustScore 4 out of 5

28 reviews

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3-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.1

All reviews

(28)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After ordering a replacement wedding…

After ordering a replacement wedding set, it arrived fairly quick and was beautiful. However the wedding band was different than the picture. After contacting customer service, I received a response quickly, uploaded a photo of what I received and was sent a replacement band free of charge. The new band just arrived and is gorgeous! Very happy with my order! Thank You!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really great experience

I had a really great experience with Romalar Jewelry. The ring looks even more beautiful in person, the quality feels solid, and it has such an elegant, delicate design. It honestly exceeded my expectations.
Shipping was smooth and everything arrived well-packaged, which I really appreciated. You can tell they pay attention to details, not just in the jewelry but in the whole experience.

March 24, 2026
Unprompted review
Rated 3 out of 5 stars

Product is fine, shipping and customer service are rough

The ring we received was exactly what we expected and met every need. The price point was okay and the coupon made it worth it.
However, even after paying $150 extra for expedited shipping and handling, the ring took far longer than originally calculated.
Add that to the fact they chose not to honor part of their deal about getting a free necklace because they’re “limited in quantity and will be given away while supplies last”. There was no communication that the deal would not be honored until the rest of my order came in the mail and I contacted customer service.
I will not order here again. Treat your customers better

February 26, 2026
Romalarjewelry logo

Reply from Romalarjewelry

Hi Troy,

Thank you for your honest feedback, and we truly appreciate you taking the time to share your experience. We’re very glad to hear that the ring met your expectations and that you were happy with the product itself—that means a lot to us.

At the same time, we sincerely apologize for the issues you experienced with shipping and communication. The delay was due to our production team being on holiday in February and only resuming work on March 1st. While we did post a notice about this on our website, we understand that this may not have been clear or visible enough, especially given that you paid for expedited shipping. We’re very sorry for the frustration this caused.

Regarding the free necklace, we also apologize for the lack of timely communication. We understand how disappointing this must have been.

We have reached out to you via email to further discuss this and make things right. Please feel free to reply at your convenience—we truly value your trust and would appreciate the opportunity to improve your experience.

Warm regards,
Romalar Jewelry Team

Rated 4 out of 5 stars

Wrong address at first, beautiful ring tho

It went to the wrong address in totally different state at first but thankfully the one who received it was kind enough to mail it to us. The only support reachable was through email, no phone number, so it scared us at first, but we've received the ring and it's beautiful. The stones and the silver are all very shiny and everything seems real. I've been wearing my rings for 5 days now, no problems. I love my new rings!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

An amazing ring at a good price

The ring I bought looks better than in the pictures, it looks good quality and the ruby is very nice for a lab job, I will certainly buy here again. The only problem I had was with shipping but the support team resolved my complaint correctly and pleasantly

January 26, 2026
Unprompted review
Rated 3 out of 5 stars

Ring was very beautiful

Ring was very beautiful, but looked different from the picture.
Ring was also wrong size (ran small).

January 26, 2026
Unprompted review
Romalarjewelry logo

Reply from Romalarjewelry

Dear Laura,

Thanks for letting us know about the ring issue.
We’re sorry it didn’t meet your expectations.
Could you please share some photos of the ring (showing its appearance and the size issue)? This will help us process your demands.
We’ll respond as soon as we get the photos.

Thanks,
Romalar Jewelry

Rated 1 out of 5 stars

My ring looks NOTHING like the photos…

My ring looks NOTHING like the photos on website extremely disappointed

January 2, 2026
Unprompted review
Romalarjewelry logo

Reply from Romalarjewelry

Hello! I saw your feedback and we are very concerned. We are very sorry that the difference between the actual product and the picture disappointed you.

To resolve your issue as quickly as possible, please provide your order number via private message. Also, if possible, please briefly describe the product or send us a photo of the actual item. This will help us pinpoint the problem as quickly as possible.

We will follow up immediately and arrange a satisfactory solution for you. Thank you for your understanding!

Rated 5 out of 5 stars

Beautiful ring

I love the simple, sophisticated look of this ring. It's very comfortable to wear and feels like it's great quality for the price.

September 12, 2025

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