I have been with Romans for 28 years and they manage my Bath property. I live in Australia and rarely get the chance to visit them in person. I have always found that I they have managed my property... See more
Location
Switch location34 Southgate Street City Centre, BA1 1TP Bath, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would want to express my gratitude to Jasmine Hardie for her tireless efforts. She goes above and beyond to assist with any problems pertaining to the rental of your property, whether it's a simple... See more
Company replied
Our experience of Romans (Bath) has been very poor. The property was not clean when our daughter moved in (including cigarette ends left by previous tenants) and faults do not get fixed. After a year... See more
Company replied
Completely awful agents. Throughout out time of being their tenants, the house wasn’t cleaned on arrival, tried to charge us twice when a previous tenant had already paid for a damage, we was given th... See more
Company replied
Company details
About Romans - Bath
Written by the company
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.
Your local property experts
Written by the company

- Whether you're looking to sell or let your home, our teams are on hand to help.
From start to finish, we cover all aspects of your property journey with our full range of services.
No matter your property goals, we work tirelessly to achieve them
Contact info
34 Southgate Street City Centre, BA1 1TP, Bath, United Kingdom
Genuinely local, truly expert
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A really good agent Saffron Willmott
I found a very nice house in Bath City Center thanks to the help of the agent Saffron WiIllmott who helped me through the journey
Great and responsive staff
I was moving to Bath from Tokyo, and despite being so far away Romans made the process of applying for a tenancy and contracting very smooth. We were working with Amy from Romans and she was always super responsive and helpful with anything we needed. A great experience, I would definitely go through Romans again.
Friendly service
This is my first time renting and everyone was helpful and friendlt
Nice agents, great service ❤️
Absolutely the best estate company I have ever dealt with.
Very professional, experienced and helpful agents.
Sometimes moving house can be overwhelming but Amy, Saffron and Hetties were really helpful and made the whole process smooth and easy.
Me, my partner and our little dog are really greatful for all the support received.
Highly recommend!!!
Avoid like a disease
I can’t believe this renting agency have a 4.4…. My two year renting experience is literally hell. I will talk more about how they scammed for all our £1200 deposit money and made us suffer all the way through when I have more energy to type
Poor quality accommodation.
My son rented a house with fellow students. There were problems with damp in many rooms. The owner was known by a member of staff and disappointingly was never taken to task over the issue. Very unhelpful attitude from the agency.
Excellent Service from Amy and the Team…
Excellent Service from Amy and the Team at Romans Bath, I have dealt with a lot of Estate Agents in Bath, Amy and the Team are by far the most professional and provide a consistent service level with a real attention to detail. MA
Highly recommended agency!
To say that I am grateful is an understatement! I am amazed with Amy and how incredibly helpful she was with my accommodation concerns and now I have found the perfect home and I couldn’t be happier.

Reply from Romans - Bath
Romans Bath office (AMY) was excellent
Romans Bath office was excellent. My main contact Amy is efficient, professional, very helpful. A pleasure to have dealt with her on my tenancy. One of the few staight-forward estate agency transactions that I have experienced in the past 40 years. Thoroughly recommended.

Reply from Romans - Bath
Friendly and helpful staff
Friendly and helpful staff, great deposit scheme

Reply from Romans - Bath
Excellent customer service
We had excellent service from Romans and especially our main contact Saffron Willmott. Every request was handled quickly and efficiently and Saffron was able to help with remote viewing of the property. She then supported us through the process, along with the full team and we are now happily renting the property. Recommended!

Reply from Romans - Bath
Amy is a wonderful professional who…
Amy is a wonderful professional who truly puts the client's needs first.
She is quick to respond and gives you all the information that is needed.
Wonderful experience!

Reply from Romans - Bath
Amy was absolutely wonderful and made…
Amy was absolutely wonderful and made the the whole process so easy. She was so professional but at the same time very genuine, and we got a sense that she really cared about our family.
Couldn’t have asked for a better person to guide us through the rental process.

Reply from Romans - Bath
Amy recently helped helped us to obtain…
Amy recently helped helped us to obtain a very helpful valuation of our rental property. She responded really quickly to our request and provided all the information we needed. Really happy with the service.

Reply from Romans - Bath
Excellent service
Excellent service. Special thanks to Saffron and the Bath team for quick responses and helping me with my new house move. Highly recommend.

Reply from Romans - Bath
Amy and Saffron are wonderful hosts
Amy and Saffron are wonderful hosts; they were responsive to my calls, helpful when I needed them to be, and on time when it came to picking up the key. They are excellent representatives of the Romans.

Reply from Romans - Bath
Very professional
Good, quick service from Saffron, she's a lovely cheerful, helpful person, always returned calls and did everything she could to resolve any questions.
Good communication and swift email exchanges. No issues at at all with the lettings team. thank you!

Reply from Romans - Bath
I had the pleasure of working with Saffron
I had the pleasure of working with Saffron during my first rental experience in the UK. She was incredibly understanding, informative, and quick to respond to my emails and phone calls. I greatly appreciated her support and guidance throughout the process, and I'm truly grateful for all of her efforts.

Reply from Romans - Bath
Great service from Amy at Romans Bath
Great service from Amy at Romans Bath. Was able to sort out my delayed rent payment query in minutes. Always a good experience with these guys.

Reply from Romans - Bath
Fantastic service
We were quickly able to get in touch with Romans after falling in love with a property they advertised on Rightmove, and arranged a next day viewing without any troubles. After the wonderful customer care provided by Amy, Saffron and the rest of the team in the Bath office, we happily signed the tenancy agreement and moved into our new home promptly. We were welcomed with warm regards, professionalism and outstanding communication. Thank you for everything you have done for us!

Reply from Romans - Bath
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







