Romans have been an excellent rental agency. Sophia Lopresti kept me informed at every stage of the change over.
Location
Switch location21 Princess Victoria Street Clifton, BS8 4BX Bristol, GB
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See what reviewers are saying
We were recently looking for a flat in Bristol as our current landlord had sold the one we were living in, forcing us to move. We had looked at lots, held by different estate agents. Reuben Hotchkiss... See more
Company replied
Seamless experience! Lucy made this usually stressful process really easy and stress free, seamless. Really loving the new place we feel really happy and know we can contact them if we have any is... See more
Company replied
I am absolutely disgusted with Romans. The return of our deposit was approved 3 weeks after we vacated our premises which was extremely protracted to start. It's now been over 20 days since this appro... See more
Company replied
Company details
About Romans - Clifton
Written by the company
Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.
Book free sales valuation
Book free rental valuation
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.
Your local property experts
Written by the company
- Whether you're looking to sell or let your home, our teams are on hand to help.
From start to finish, we cover all aspects of your property journey with our full range of services.
No matter your property goals, we work tirelessly to achieve them
From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.
Contact info
21 Princess Victoria Street Clifton, BS8 4BX, Bristol, United Kingdom
Genuinely local, truly expert
3.0
Average
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Taylor Hepworth - excellent
Taylor Hepworth has been excellent, really explained well how my property can be let. Found me some great tenants in such a short space of time. Would highly recommend.
March 9, 2023
Unprompted review
Reply from Romans - Clifton
Dear James
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Special thanks to Taylor
Taylor was so helpful with letting my property, made the process super easy and stress free.
March 2, 2023
Unprompted review
Reply from Romans - Clifton
Dear Lucy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Seamless experience!
Seamless experience!
Lucy made this usually stressful process really easy and stress free, seamless. Really loving the new place we feel really happy and know we can contact them if we have any issues in the future !
Would recommend over other agents we’ve used in the past !
February 7, 2023
Unprompted review
Reply from Romans - Clifton
Dear Becky
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Romans Bristol
Nicole, Jack and Scott are a real asset to the Romans team. They have been extremely helpful with our property searches and very responsive.
January 21, 2022
Unprompted review
Reply from Romans - Clifton
Dear M R,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Exceptional Service From Scott Stevens
We moved into a property in Clifton, Bristol last year with Romans. Since our first interaction, Scott Stevens has been an absolute delight to work with. Scott has consistently been kind, compassionate, incredibly hard-working and has answered all of our questions promptly. In all the years I have rented, Scott has comfortably been the best letting advisor I have encountered. I honestly can't stress enough how easy he has made the process of moving into a new home for my partner and I. I could not recommend Scott more highly if you planning to let with Romans.
January 13, 2022
Unprompted review
Reply from Romans - Clifton
Dear Rupert ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Great initially, but the continued support doesn't seem to be there
You can see from the other comments that it's all sunshine and roses when it comes to finding a place and getting the contract sorted (if you ignore the no deposit option that you're practically forced into). But once you're in, it's very hard to get hold of anyone
Potentially will be left 5 weeks with major repair work needed from day 1. Never had these problems when letting directly from a landlord.
December 7, 2021
Unprompted review
Reply from Romans - Clifton
Dear Chris
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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