Romans - Crowthorne Reviews 7

TrustScore 4 out of 5

4.1

246 High Street, RG45 7AP Crowthorne, GB


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Rated 5 out of 5 stars

Sarah recently sold our flat in Crowthorne. Romans previously managed the property as a rental and Sarah managed the process of selling the property professionally and efficiently, liaising with coll... See more

Company replied

Rated 5 out of 5 stars

Romans are by far the best estate agents we have ever dealt with & we have moved numerous times. The professional but friendly & warm service provided by Ashleigh the Branch manager & her team was muc... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Kimberley from Romans for many years in relation to my property. I have always found Kimberley very helpful, polite and professional and quick to response to any queries. As... See more

Company replied

Rated 3 out of 5 stars

The company Romans employs to complete their security checks are atrocious. They kept hassling me and my siblings for information that had already been provided. This delayed the house going on the ma... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Surveyor

About Romans - Crowthorne

Written by the company

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

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Your local property experts

Written by the company

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Contact info

  • 246 High Street, RG45 7AP, Crowthorne, United Kingdom

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Sarah recently sold our flat in…

Sarah recently sold our flat in Crowthorne. Romans previously managed the property as a rental and Sarah managed the process of selling the property professionally and efficiently, liaising with colleagues, legal professionals and the buyers and always keeping us updated with progress.
For a friendly, efficient service I would recommend Sarah and her colleagues at Romans.

April 26, 2026
Unprompted review
Romans  - Crowthorne logo

Reply from Romans - Crowthorne

Dear Kevin
We greatly appreciate your 5-star review and the time you took to share your experience with Sarah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 3 out of 5 stars

The company Romans employs to complete…

The company Romans employs to complete their security checks are atrocious. They kept hassling me and my siblings for information that had already been provided. This delayed the house going on the market. Unfortunately, this has tainted my opinion of Romans, through association.

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Kimberley.

I have been dealing with Kimberley from Romans for many years in relation to my property. I have always found Kimberley very helpful, polite and professional and quick to response to any queries.
As I work full-time, I am comforted knowing that Kimberley will have my best interest for my property rental. Thank you Kimberley for all your support!

February 18, 2023
Unprompted review
Romans  - Crowthorne logo

Reply from Romans - Crowthorne

Dear Jay

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Professional & personal excellent service

Romans are by far the best estate agents we have ever dealt with & we have moved numerous times. The professional but friendly & warm service provided by Ashleigh the Branch manager & her team was much appreciated at a difficult time. The service really was second to none & beyond expectations from previous experiences. We would thoroughly recommend them & would use them again without question. Thank you so much

December 14, 2022
Unprompted review
Romans  - Crowthorne logo

Reply from Romans - Crowthorne

Dear Caroline

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

We have been with Romans for over…

We have been with Romans for over 5years now and it has been wonderful.
With Isabella York being our property Manager we have had peace of mind whilst on holiday.
We have asked for spot checks to be done whilst away and they have been done, many thanks

September 3, 2022
Unprompted review
Romans  - Crowthorne logo

Reply from Romans - Crowthorne

Dear Charles,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Support through arbitration

Issy York has been extremely helpful with regards a tricky tenancy. This has had to go to arbitration through the NDO scheme and she supported me collating all the paperwork in terms of invoices and work completed. Any questions she replied very promptly.

August 18, 2022
Unprompted review
Romans  - Crowthorne logo

Reply from Romans - Crowthorne

Dear Kate,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Friendly, caring and professional

August 10, 2022
Unprompted review
Romans  - Crowthorne logo

Reply from Romans - Crowthorne

Dear Alissa,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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