Romans have been looking after our properties for many years. Our current property manager is Georgia Peters. She is responsive to our tenants issues as well as keeping as us as landlords up to da... See more
Company replied
Location
Switch location10 High Street, UB8 1JN Uxbridge, GB
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If I could leave 0 stars I would . The continous lies from this agency is appalling. They are money hungry and VERY unprofessional. Rude attitude from Zara continously from the start to the end of... See more
Company replied
Romans have been managing my Uxbridge Buy to Let property for many years. The property managers have varied in performance over that time and I find the call centre approach to Property a bit i... See more
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I would like to say that Georgia Peters at Romans Uxbridge has been very helpful in managing my rental property. She deals with problems and maintenance issues promptly and efficiently. She is always... See more
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Company details
About Romans - Uxbridge
Written by the company
Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.
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Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.
Your local property experts
Written by the company
- Whether you're looking to sell or let your home, our teams are on hand to help.
From start to finish, we cover all aspects of your property journey with our full range of services.
No matter your property goals, we work tirelessly to achieve them
From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.
Contact info
10 High Street, UB8 1JN, Uxbridge, United Kingdom
Genuinely local, truly expert
3.6
Average
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Very challenging to get in contact with them
It was very difficult to get in contact with the local branch sales team when I was making offers and trying to book in viewings. The local branch did not call back when they said they would. I was doing a lot of the chasing. Unfortunately, it was not the best purchasing experience. However, the move manager communicated very fast and efficiently. I have no complaints about the move manager.
March 15, 2023
Unprompted review
Reply from Romans - Uxbridge
Dear Anon,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
This has been the best service received…
This has been the best service received from Romans- Uxbridge! We had registered with other estate agencies in Uxbridge to try and find a place to rent and no one really was out there to go the extra mile. Zara from Romans -Uxbridge was the best, she helped us secure the right house that met our needs and kept us informed of the whole process. Zara went an extra mile when we thought it might fall through. I will definitely recommend Zara at Romans-Uxbridge if you need a place to rent.👌🏾
Best service
October 6, 2022
Unprompted review
Reply from Romans - Uxbridge
Dear Mac “ds” Chinyowa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic service
We had fantastic service selling our flat with Saad at Romans Uxbridge. He found a great buyer for us. We had doubts at the time and a competing offer, but he convinced us to go with with his buyer with well reasoned cogent explanation of facts and details, which we are very glad he did! He was also vital later on in the selling process when some delays and communication issues arose between the conveyancing solicitors. He was quick to fully understand the issues and communicated quickly and clearly with the buyer and their solicitor, which was a key factor in getting these issues resolved quickly.
The other members of staff involved in our sale at Romans Uxbridge, were also very good, and were all very polite, friendly and professional. Special thanks in particular to Arun who did some of our viewings, and Natalie from the Move Management team.
August 23, 2022
Unprompted review
Reply from Romans - Uxbridge
Dear Robert,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Move Managers make the process bearable
Romans assigns a move manager to help with the process.
Our move manager, Natalie Stewart was incredibly helpful, responded quickly every time, and endeavoured to solve all of our queries or issues to the best of her ability. Top tier service.
August 12, 2022
Unprompted review
Reply from Romans - Uxbridge
Dear Marvyn,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Excellent service
August 10, 2022
Unprompted review
Reply from Romans - Uxbridge
Dear Jagdeep,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
lettings advisor, Zara Younas
Lettings advisor Zara Younas has been wonderful! She was so lovely when viewing houses and ensured we were fit with the right landlords and house. Any problems she easily fixed for us and is a very friendly person!
May 13, 2022
Unprompted review
Reply from Romans - Uxbridge
Dear Hannah,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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