Romans - Yateley Reviews 19

TrustScore 4.5 out of 5

4.5

62-64 Read Road, Yateley, Hampshire, GU46 7UH, GU46 7UH Yateley, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Romans in Yateley in particular Harry who was always there for any questions. They were very professional at all times. I was kept up to date with the sale of my house! Th... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, Jarrad was fantastic always available for any questions we might have. Catherine was an absolute credit to the company without her i may well have changed my mind... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Our move manager Catherine always kept us updated and made sure everything run smoothly throughout the process. Couldn’t thank Catherine enough for all... See more

Company replied

Rated 1 out of 5 stars

pretty much dross from the top down. I do not advise using this company to manage your lettings. They mishandle nearly every aspect and communication is terrible. Sadly they also do not take complaint... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Surveyor

About Romans - Yateley

Written by the company

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

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Your local property experts

Written by the company

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Contact info

  • 62-64 Read Road, Yateley, Hampshire, GU46 7UH, GU46 7UH, Yateley, United Kingdom

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service from Romans in Yateley

Excellent service from Romans in Yateley in particular Harry who was always there for any questions. They were very professional at all times. I was kept up to date with the sale of my house!

Thank you Harry

March 6, 2026
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear Anne Bourke

We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Romans best estate agents in Yateley

Recently sold our property with Romans in yateley and the experience was outstanding, Dan Fleming and the guys in the office are professional and listen to buyers and match their requirements to what is on offer. We sold our 5 bed property quite quickly . Our experience with another agent in the village was not good despite being on their books for 6 months with very few viewings and no offers, Romans managed to find a buyer within a couple of months. Once the offer had been accepted Catherine Mcnicholas took over as our home mover and she was incredible, always available when I called and kept me in the loop unlike the solicitors but they are another story . Would highly recommend Romans yateley as number one estate agents in Yateley

June 12, 2025
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear Sue

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Dan and Catherine a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Highly recommended

Initially met Dan in August when he came to value my parents' house, for a social services assessment. Dan listened to what I told him, and I felt he was upfront and honest with me. When I decided to put the house on the market in February, I immediately contacted Dan without hesitation. Estate agents do come under fire on social media and it was refreshing and reassuring to meet Dan and to have him market the property. A lovely chap who I have no hesitation in recommending.

February 12, 2025
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear Karen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Dan a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

We will only use Romans.

We will, where possible, choose Romans over any other agent, as we feel they are trustworthy and honest. We have used Romans for our last 3 moves. Jack, our valuer, was/is pleasant and knowledgeable.

September 7, 2024
Unprompted review
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Reply from Romans - Yateley

Dear Russell

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jack a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Excellent service!

Excellent service! Chris and Dan especially have been fantastic throughout the process, very quick and clear communication and very accommodating to allow measurement visits etc. Would highly recommend to anyone!

July 9, 2024
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear Hannah

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Chris and Dan a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Izzy - Romans Yateley - outstanding

Izzy, in the yateley Romans Office was outstanding. She helped us find the perfect home to rent. We are so very happy. Izzy made the process very easy and straight forward

May 1, 2024
Unprompted review
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Reply from Romans - Yateley

Dear Rosie.

This is great to hear we really appreciate you taking the time to leave a review and for giving Izzy a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Yateley branch

Catherine, Kyle and Chris, (Yateley) were always on hand if needed.  Not pushy, just in the background with little updates.  They were efficient, courteous and knowledgeable.  
We were unsure if we were going to sell when Christ came round, but he continued to reassure us that it was our decision, and they would be there, if and when the time came.  Kyle spent time going over the finer details of our requirements and Catherine, well, wow, what an asset to the company.  There were days when we just didn't think it was going to happen, but she was brilliant, and assisted us smoothly through.  Even passing on messages from our buyer to us, and visa versa.  Which I am sure was above and beyond! Thank you one and all!

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Jarred was excellent, would highly recommend Romans

I have just sold my house with Jarred and the whole experience has been second to none. Jarred has gone above and beyond in everything, He is very supportive has offered me excellent advice and has made the whole process as smooth and straight forward as it possibly could be. I would absolutely recommend Jarred and Romans. Thankyou guys so much

June 30, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company.
The Yateley branch are terrible, say they callback and don’t.
Was ment to be buying a house they never mentioned probate, told me I could be in on a certain date then once I’m rushing my solicitor they then mention probate. Told me various dates for when probate was applied for, passed me from person to person in the office.
Emails showing probate wasn’t mentioned yet they slip the word executor on the memorandum so expected me to know. They try to wash hands of anything they do wrong. Terrible company.

Now heard being mislead is known as ‘the Romans experience’

May 31, 2023
Unprompted review
Rated 1 out of 5 stars

pretty much dross from the top down

pretty much dross from the top down. I do not advise using this company to manage your lettings. They mishandle nearly every aspect and communication is terrible. Sadly they also do not take complaints seriously and just make excuses... I had to go all the way to the "Property Ombudsman" that upheld every aspect of the complaints that Romans chose to ignore... a 2 year process ! Be warned !

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish, Jarrad was fantastic always available for any questions we might have. Catherine was an absolute credit to the company without her i may well have changed my mind about selling we cannot say enough great things about her. no fault of romans more solicitors issues. Would highly recommend.
Mhairi & Martin Hewson

December 7, 2022
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear Mhairi

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service from start to finish. Our move manager Catherine always kept us updated and made sure everything run smoothly throughout the process. Couldn’t thank Catherine enough for all her hard work. Thank you :) . Sam kent & josh kent

January 10, 2023
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Excellent service

Couldn’t have asked for better service. Responsive professional and personable.

November 18, 2022
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear Linda

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Honest and Professional.

September 23, 2022
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear David

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 4 out of 5 stars

Thank You

We have nothing much appreciation and gratitude for our move manager Catherine, she has been amazing and kept us in the loop constantly and has made life that little bit easier.

August 27, 2022
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear Dan,

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 4 out of 5 stars

Well done Romans Yateley

My opinion of Romans as a company was not good but the branch in Yateley were so good it changed my opinion! Special mention to Jack Barton who was always available and his professionalism was second to none. So well done Romans and well done Jack

February 24, 2022
Unprompted review
Romans  - Yateley logo

Reply from Romans - Yateley

Dear Wendy,

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Excellent service

We found the staff at Romans, Yateley very helpful, knowledgeable and efficient. We had not moved for 34 years and they helped to make the experience a lot less stressful than we had expected.

January 31, 2022
Unprompted review

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