The OMNIA Rome and Vatican Pass Reviews 

533
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was under the impression that Omnia is the Vatican's official ticket seller. It is not. Merely a third-party seller. Stay away. More inconvenient and more expensive than buying directly.... See more

Rated 1 out of 5 stars

Rude personnel, sites/transport not accepting the card; too many tourists and not able to 'skip the line' as promised. Two packages were bought in advance on line because of the length of our stay but... See more

Rated 1 out of 5 stars

Rip off. Awkward to collect - only 3 places, none at Termini station, the most obvious place. Limited opening hours with rude,abrupt staff. Hop on off bus not great and drops you miles from Vatican w... See more

Rated 2 out of 5 stars

Very confusing booking experience. You have to be online to show app bookings/tickets and can't store in Google wallet. Just about worth having but they could make many improvements. The ORP agent was... See more

Company replied

Company details

  1. Coupon Service

Information provided by various external sources

The OMNIA Vatican & Rome card is a sightseeing package that gives holders free entry to top attractions in the city as well as Fast Track Entry – saving over 4 hours! Make the most of your time in Rome with The OMNIA Vatican and Rome Card.

Learn more about the OMNIA Rome and Vatican Pass

Written by the company

Free entry to Vatican City Museums & Sights
Show your OMNIA Vatican & Rome Card for free entry to Sistine Chapel and St Peter’s Basilica
Free entry to Rome Attractions
Free and discounted entry to popular attractions in Rome, including The Colosseum, Palatine Hill & Roman Forum
Fast Track Entry at busiest Attractions
Save over 4 hours by skipping the lines at popular attractions such as St Peter’s Basilica and Sistine Chapel

Contact info

1.6

Bad

TrustScore 1.5 out of 5

533 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(533)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OUTSTANDING SERVICE

When we were in Rome and the Vatican, it was the best thing/deal we could have done. Loved not standing in line. Made productive use of our time. We just had a little hard time finding the location to pick up our pass. Passing the idea on to our friends. Made our trip much more enjoyable and we were able to see more. Thank you OmniPass

February 9, 2016
Unprompted review
Rated 3 out of 5 stars

Good value for money

Picking up the passes were easy and the staff there could not have been more helpful. Unfortunately that was the peak in customer services.
The queue jumps still left pushing and jumping within the group, outwith interest of the staff taking the groups. The staff on the tour bus included in the passes could not have been more rude - it was quite honestly a disgrace the way these people think it is acceptable to speak to anyone.

February 9, 2016
Unprompted review
Rated 4 out of 5 stars

Excellent concept and easy to use

Excellent, especially "Queue jumping". Only downside is that they do not make clear that you should divide your break into 2 separate blocks - one for OMNIA and the other for ROMA - once you use them the time limit starts and you can waste a day of ROMA whilst seeing the Vatican on OMNIA.

February 9, 2016
Unprompted review
Rated 5 out of 5 stars

Great way to discover Rome

The Omnia Vatican & Rome Card helps you get the most out of discovering Rome. Booked slot for the Sistine Chapel and Vatican Museum. The hop on - hop off bus was brilliant. I recommend it to everyone.

November 28, 2015
Unprompted review
Rated 4 out of 5 stars

Great to have

Must have to explore Rome easily and worry free. Wish the tour buses operated earlier and later in the day. Would have been nice to have Vatican museum and St. Peter's basilica tour guides actually perform tour guide duties for the whole tour and not just walk us to the site and then leave us to figure out where to go and what everything was.

November 28, 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect!

The Omnia Vatican & Rome Card is a real big pleasure! Skipping the line and free entries work perfect!
I never would go to Rome again without it.

November 27, 2015
Unprompted review
Rated 5 out of 5 stars

A card well worth having !

The card saved us considerable money & also queuing times. The only down side was actually collecting the card, which was time consuming, in a) finding the office
b) the length of queue
c) the time taken to explain how to use it - but the detail was very thorough & clear, done to all members of the party not just the party leader.
Would highly recommend, but be aware of the time taken to collect it !

November 26, 2015
Unprompted review
Rated 4 out of 5 stars

A week in Rome on July

Great experience, all public transports in use for 3 days since activation,easy to reach the main attractions by card :) Only negative thing was long lines at the Colosseum because there's no streamers etc. to split the lines between ticket holders and non-ticket holders :(

November 25, 2015
Unprompted review
Rated 4 out of 5 stars

Rome Card great; Vatican Card so-so

Vatican system needs to be improved. A lot of time is wasted because you must meet at the information centre and then you must walk, as a group, to the Vatican museum (takes approx. 20 minutes). It would be more efficient to meet at the museum. The same problem is experienced when going to St. Peters. More time should be allotted for the Vatican museum. The hop-on hop-off bus is not dependable; every time we rode it( 4 times) we had to get off at the Termini stop and wait for another bus. Once we waited 1 hour for the next bus and then when we finally got back on the road, they announced that they would not be going to our stop so we had to get off and find alternative transportation.

November 24, 2015
Unprompted review
Rated 4 out of 5 stars

Great Value

Certainly worth getting the Roma card for use on the metro and the sightseeing options were great!

November 24, 2015
Unprompted review
Rated 5 out of 5 stars

Omnia Rome Trip

Absolute must if you are having a 3 to 4 day trip to Rome. Jump on off bus service, No mass line queuing, entry to most top site seeing venue's.

November 24, 2015
Unprompted review
Rated 5 out of 5 stars

EXCELLENT !!!!!!!!!!

Good Value, worth every penny. Easy to purchase and pick up.
No queuing at any attractions. Easy to use, lots of useful information supplied with the card.
5 star card !!!!!
Don't visit Rome's attractions without purchasing one.!!!!

November 24, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Omnia Vatian and Rome Pass

Fantastic service. Would highly recommend this pass. Excellent value for the money. Definitely recommend for the height of the summer. No queuing in the blistering heat around the Vatican. Straight into the Coliseum and other worth while attractions.

November 24, 2015
Unprompted review
Rated 5 out of 5 stars

Omnia/Rome Card

We loved the Omnia Card. We used it for the Vatican,
Colosseum, Palatine hill and transportation. Excellent
value and easy to use. We highly recommend this card
when travelling to Rome.

November 24, 2015
Unprompted review
Rated 5 out of 5 stars

Good deal

I was very pleased with the Omnia Vatican & Rome Card. Convenient pickup, reasonably priced, many attractions, and no lines. Maximizes your time in Rome.

November 24, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look