rooms4kids 

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Rated 3 out of 5 stars

I have placed the order on 5th Jan and still waiting for the delivery of 2 mid sleeper birlea bed sets . I've been trying to get in touch to confirm the delivery date and have got no response from th... See more

Rated 1 out of 5 stars

Company has gone into liquidation. This company are to be avoided - they took my money, failed to deliver when promised and have totally blanked efforts to obtain a refund / communicate. Fear I'v... See more

Rated 5 out of 5 stars

If ordering large Furniture - do go to Rooms4kids! The 14 working days wait is worth it especially when you could receive for FREE a 2 man team - room of choice - time window and driver call on... See more

Rated 5 out of 5 stars

quick delivery (received before Christmas, was expecting way after!!!) Small issue with my product got in touch the company (got back to me 1hour later!) could not be more apologetic and helpful they... See more

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Rated 5 out of 5 stars

Great product, good service

Ordered a wardrobe and chest of drawers with a date for delivery within the week. Only issue was my 12-6pm delivery arrived at 10am and I didn't get home until 11.45. On phoning they contacted the delivery driver who came back 2 hours later to rede liver so in essence delivered when said. Very pleased with the product.

September 11, 2014
Unprompted review
Rated 4 out of 5 stars

Great price and good service

Our son is very pleased with his new bed. We checked many websites and rooms4kids offered the best value.
The bed itself is good quality and fairly straightforward to assemble but does take around 2 hours to complete.

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Communication was regular and product was as described. Delivery was estimated up to ten days but arrived well beforehand. ;)
Would recommend this sore and I'd use it again. Thanks

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

In error I ordered cot bed size duvet-entirely my fault, yet company allowed me to return item for single bed size, despite warning them I had washed it. Would highly recommend them as well above their duty. I never normally reviews but feel they deserve recognition.thank you. Great great service.

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered the Julian Bowen domino bunk bed on line in white.was told how long I would wait for it.around that time I rang rooms 4 kids they told me the day delivery would be and confirmed it with a text before bed arrived.be very nice and sturdy kids v pleased easy enough for my husband to put up.all in all I got the best price and perfect service.thanks

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service!!

Few parts came defected, so contacted their customer service. They were very helpful and sent me replacement parts in just couple of days.

I would highly recommend them.

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

Good service all round

I ordered the left hand facing rather than the right hand facing by accident, realised my mistake the next day sent an email and this was changed with manufacturer, no problem at all. All round good prices and service.

September 11, 2014
Unprompted review
Rated 4 out of 5 stars

Great product and service

After searching for ages to find the perfect bunk beds I found these from a couple of places and this site was the least expensive and the delivery was well organised and quick.
I was notified of when the beds were coming and given a 2 hour window.
The beds themselves are great, very sturdy and look nice and the shelves are an excellent addition as my girls can keep all manner of toys and books on them, not to mention bedside lamps and a drink. My only negative and this is the reason for not giving 5 stars, is that the steps, whilst being quite wide and more solid could have afforded to have been more like actual steps, as they are, they are still ladder like, though with a wider step. I think they had the room to make them more like proper steps.
Also my daughters mattresses both fit fine, I was concerned that they were 20cm depth and not the recommended 18cm, but the bars at the top give ample protection. So overall am very happy.

June 16, 2014
Unprompted review
Rated 5 out of 5 stars

quick efficient service

We saw nest of tables in a furniture store and was given a 6 week waiting time. Saw them cheaper on kids 4 us and were delivered in a few days. Would use again.

June 7, 2014
Unprompted review
Rated 4 out of 5 stars

Beauiful bed

Very good bed easy to put together my 4 year old loves it. Only down side was the courier left a part a there depot but after an email to a very good customer services arranged for it to be delivered the following day

May 27, 2014
Unprompted review
Rated 3 out of 5 stars

Excellent quality furniture however delivery not so good.

Julian Bowen excellent quality furniture and easy to assemble. The free delivery is not efficient. They will only deliver when in your area so if you are not available on the delivery date you will have to wait until they are next in your area which is another 7 - 10 days. Alternative is to pay for delivery.

May 26, 2014
Unprompted review
rooms4kids logo

Reply from rooms4kids

Dear Mrs Elkington
Thank you for your review. We offer free delivery where most other retailers charge, and even with large Julian Bowen furniture, you are offered a 2 man team - room of choice - am/pm slot and a driver call on the day, when approx 1 hour away. All these extra benefits are not advertised. If the delivery day is not convenient, it will be re-scheduled for the following week - 5 working days.

Alternatively, for a small charge, you can choose express, or a day of choice when ordering, or even anytime later in the process, if the day on the free delivery is not convenient. The express/day of choice service does not offer time slots, or any of the extra benefits as mentioned above, on the free delivery service you selected.

Please contact us next time you are ordering, so we can personally monitor your order. Best regards, Customer Services

Rated 5 out of 5 stars

Great price Great beds and Great service

Found the whole process of ordering two Julian Bowen single beds on line so easy
The price was the best I could find with free delivery

Beds arrived as promised on the day

Truly delighted with this company

Thanks from a satisfied customer

May 26, 2014
Unprompted review

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