Routine Wellness 

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Rated 1 out of 5 stars

Lairs scammers and cheaters Absolute trash of a business model and company all around! Tara and Renee need to not be employeed in customer relations any-longer if this is how you treat paying custome... See more

Rated 3 out of 5 stars

Bought the Rose Hips shampoo and conditioner back in January on Amazon, and absolutely loved it. Still do but since I believe to have developed an allergy to these products unfortunately. Bought some... See more

Rated 5 out of 5 stars

I've used it a couple of times and it feels really nice and my mum said the same . I did get charged 3 months later for another set as I didn't realize I had chosen ship out every 3 months on the firs... See more

Rated 1 out of 5 stars

After purchasing, my credit card details were taken and I had to cancel that as someone was trying to use it. This was the only time it had been used - so doubt a coincidence. Also, my hair began MASS... See more

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Rated 1 out of 5 stars

bought the travel size shampoo &…

bought the travel size shampoo & conditioner used them a couple of times decided I would buy the bigger bottles. Big mistake I noticed that when I washed my hair I was losing a bit more than normal but continued to use it which was another big mistake. I first stated using it the middle of November 2025 and stopped using it in around the 10th of January 2026 as the amount of hair loss was getting much worse it was coming out in handfuls this all happened it that short time. Thankfully having now stopped using it the hair shedding has slowed down but it has completely ruined my hair which was fine hair to begin with hence me buying the routine wellness product but now I’m left with even thinner hair

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Visible Improvement in the condition…

Visible Improvement in the condition and volume of my hair and scalp and a significant reduction in shedding.

What I would say is not to give up. It took around 2 months before I started to notice improvements. I’ve tried other products which didn’t offer up any improvements and which left my scalp dry and itchy. I am now 3 months into using the shampoo every time I wash my hair. As I have fine hair, I condition every 2 or 3 washes. The most noticeable improvements are that I have lots of new hair growth on my parting line (which was getting more and more noticeably hairless) and the amount of hair I’m removing from the shower drain/filter. Over the last few years I’ve been removing a lot. Over the past 3 weeks I’ve removed virtually none.

From a value perspective, I’m still on my first bottle of shampoo 3 months in so I view this as very good value for money as well as a very effective product.

Thank you Routine. Your marketing claims aren’t just flimflam, your product really works.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

Bought the routine shampoo and conditioner.
Extremely disappointed it makes my hairfall worst, and makes me hair extremely dry.
Definitely will not recommend this product.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Hair felt thicker and keeps the frizz away for longer.

It comes from USA so takes longer to arrive. I used rose hips shampoo and conditioner. I found my hair looked and felt thicker and less frizzy for longer. I appreciate the free travel kit they give you which is very useful.
I’ve ordered some more as there is an offer on at the moment.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

A Calm, Healthy Scalp and Better Hair

Routine Wellness has made my hair and scalp look better. Hair is less shedding, hair has gone back to being shiny, and frizz is kept under control. Hair always grows in a steady manner making my hair look healthier and fuller.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

I have used for two washes already…

I have used for two washes already since it came in mail. I love the fresh light scented smell. My hair feels softer, smoother and has more shine. So far I like it but time will tell.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buyj, not subscribe or miss emails

False claims and unable to leave an honest but unfavourable review on their website. Be careful as they automatically send you new bottles and charge you for it. Since I can't seem to reply to your reply can you please explain how the products that were sent from an Austrlain address in Vic but when I wanted to return them I was only able to if i posted them overseas? If people love your products then they can just rebuy them, why do subscriptions or is it because people like me accidently subscribe. Anyway I am sure regardless of the emails I 'obviously' didn't see I hope my reviews have been helpful to other buyers. I note also that my reviews are not the only negative ones you have. I am happy to delete them soon and never have to hear of your company again.

November 1, 2025
Unprompted review
Routine Wellness logo

Reply from Routine Wellness

Cathie, by default, our subscriptions are always OPT IN and never opt out. That is, you are not subscribed unless you select a box and actively subscribe. You opted into a subscription on June 11th, 2025. Before placing the subscription, you proactively chose to have it delivered every 3 months to your address.

We mentioned that you were subscribing on the CHECKOUT page of our site and again on your order confirmation and shipping confirmation email.

We sent you another reminder email 3 days before your subscription renewed letting you know it would renew in 3 days so you could change it if you wanted. Paypal also sent you an email letting you know your subscription would renew.

We shipped your package and then you contested the charge with Paypal. One of the reasons you chose to contest the charge was you moved houses since your subscription renewed. When Paypal refused your refund since you had an opportunity to cancel, you tried to post negative comments about us everywhere.

Are you okay with us posting screenshots of your confirmation emails which show that you subscribed and the proof of the reminder we sent to you before your subscription renews? I would be happy to post those images with your consent.

EDIT: Your order was sent from the USA. You can track it here: https://webtrack.dhlglobalmail.com/orders/33872509114564937/details/202509111136SEIB51

Can you confirm you're okay with us posting the screenshots?

Rated 1 out of 5 stars

So disappointed

So disappointed. Started using shampoo/conditioner in June 2024 (still on the same bottles so very good value for money). Seemed a nice product with a pleasant fresh smell. I now look back and realise that more and more hair has fallen out and also breakages. I was searching for a reason for this so I googled this site to see if others have the same problem. So gutted that it took me so long to link the shedding to this product. Stopped using it a week ago and my hair feels healthier already. Obviously will need to wait for regrowth but at least the condition looks and feels better already. I will also add that I had the travel size coconut and vanilla and the texture of the conditioner was very gritty. Shame as I had great hopes for it.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Smells awful!

I bought this despite how expensive it is as i thought the bottles would be bigger and i liked the sound of the scent (coconut and vanilla), i didn’t need it for hair loss or thickening. The scent is awful, it smells like dusty old curtains and the bottles are no bigger than an average sized bottle that you would get from the shops. I wouldn’t buy this again. I have had to buy a hair purfume to put on until i finish the bottles as they are too expensive to waste.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Losing more than before

I've used it 3 times including the serum and I'd say I'm losing more hair than ever

December 28, 2025
Unprompted review
Routine Wellness logo

Reply from Routine Wellness

Julia, although some of our customers are really lucky and see results right away, our customers typically see results about 3-4 months after they start to use Routine Wellness. In addition, most dermatologists will recommend you use a product for about six months to start seeing results, so please stick with us!

Rated 4 out of 5 stars

Good result so far

Personally my hair felt and appeared fuller after 2 shampoo & conditions. Dont know yet re hair loss but so far so good. Didnt notice after 1 wash but 2 yes.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Sadly this product did not work for me…

Sadly this product did not work for me 😥 my hair has become dryer than ever and looks like I put my finger in an electric socket.
I only use a little bit of both and leave it in for a minute or two. I was so looking forward to having less shedding and a shiny head of hair, unfortunately not happened.

December 20, 2025
Unprompted review

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