Rowlands Pharmacy Reviews 

There has been a staffing change and the atmosphere of the pharmacy is now lovely. I really feel like the staff care in Cupar store now

All staff are fantastic, they care about people always asking how your felling.
I would 100% recommend this chemist if not for all the services they provide even just for the friendly welcome

The New Brighton branch of Rowlands has to be the worst pharmacy in the country. Waits of an hour or more must be commonplace because its happened to me on more than one occasion. They don’t appear to have sufficient staff to meet demand, and sometimes they put a notice on their door to say that no pharmacist is present. If they send a message to say a prescription is ready to collect, it rarely is when you arrive the pharmacy. Apologies for wait time are rare, and overall customer service is poor and staff appear aloof and haughty.

The text notification system doesn’t appear to be used consistently, only received 1 text in last 5 prescriptions

i As house bound. they offers delivery my prescription
the carer returned which i trailed did not get on category told me i. have enough i chased about now 3
the gentleman off sick they tell ringing daily’s r
rather frustrating

hello
i thought it went to the website
it waterfront

Staff were attentive, and worked hard to collect my prescription.

Michael

Lesley is a superb consultant and never rushes you, always answers any questions I may have and gives grest encouragement.

Cant say enough good things about this pharmacy and their staff. The people who work there have been trained right-they take their time, always patient, friendly and they always get prescriptions etc right 1st time❤ Id like to thank the 2 pharmicists (C+L) personally as they went above and beyond to help me and couldnt be more grateful.

Anne at the crossgate pharmacy has been an angel trying to help with a chest infection giving us all the advice we need

I was dubious before as I had failed with the equivalent to champix quit smoking medication, but stuck with it, doing as advised.
On occasions it was testing, especially when I had no will power in general over the addiction of being a smoker of 44 years.
But I battled on and completed the course. On occasion I would get thoughts in my head but needed to shift my thiught to something g else until the slight thought passed.
I honwstly cant stand the smell of it now, knowing and thinking of how I must have smelt, my clothes, my breath and how my health had suffered. I am 7 months smokeless now and feeling amazing with every breath I take and with so much more energy and confidence.

Competent, helpful staff, clean store with plenty of items in stock. A really great public service, thank you.

I find that service is always excellent. I receive a text when my prescription is ready and service is always with a smile.
This morning I emailed regarding a pending prescription, and received a reply within an hour! Brilliant.

Staff are helpful friendly and very kind. Whilst I was waiting they were able to help so many people. Great to have such support in our community.

This pharmacy used to be amazing as of the last month with the complete change of staff it’s gone down hill severely scrips never ready weekly scrips take two weeks to get and then no one can help highly recommend using another pharmacy

Honestly this pharmacist is the best I’ve ever come across. The staff and pharmacists are really very helpful. Especially when my surgery is not. They are really calm, helpful and professional. Shout out to Tony and Lucy. Always very lovely people. Thank you.

Don’t bother buying any products here , they will deny you for it every time , even though other pharmacies in the uk will give you the exact same product with less hassle. Seems like they don’t like serving custom, so disappointed. Don’t waste your time or money.

Crossgate was amazing. Visitor to Cupar and needed a prescription. I’m from England. They sorted a guest surgery appointment and I got a prescription which they issued in minutes. Staff were outstanding. So grateful. Kat

Visit for appointment with Pharmacist for consultation regarding cold/flu condition that may of been chest infection.
Pharmacist was very good and went through everything making sure I understood.

Again having to talk to pharmacist about issues woth meds which had nothing to do with them.
Again..they sorted my prescription in super quick time and after two days without meds, thankfully feeling better now.
Thank you team for always.answering the phone helpfully and thank you for your willingness to sort out issues not caused by you. You are wonderful ❤️

Couldn't find on the list of locations. So a shout out to the team at Main street. Barrhead Glasgow

Ive now given a review on the n h s review website about this discusting place and the pharmacist who likes to see people suffer. .....this pharmacy is in Chadwick street Morton wirrell