So impressed with this company, I even forgot an item which they added to the order with no dramas, arrived in a couple of days and was exactly what they advertised. My new go to electronic supply sho... See more
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If I could leave 0 stars I would. Purchased Satin Brass fittings and paid £16 delivery, took more time to arrive than is OK for the delivery charge. Arrived and they are labelled Victorian Satin Bra... See more
Company replied
We're very happy with the product selection and quality that we've ordered from RS Electrical Supplies. Our order was delivered promptly and we are impressed with the customer service.
Misleading advertising: Ordered VPAB4125BK, received VPAB412BK. Customer service admitted the advertised code was made up. Sent me 2 different products at double the price to build myself. Unfa... See more
Company replied
Company details
- Electronics Store
- Boiler and Heating Service
- Electronic Spare Parts and Components Store
- Lighting Store
- Security Equipment Store
Written by the company
Since the company was established in 1990 R.S.Electrical Supplies have become an efficient and reliable eletrical supplier to the trade and industry. We are proud to be part of a national consortium of buyers, the IBA, which enables us to offer customers the best prices on the market. With over 40 years eletrical experience we offer a friendly and helpful service to all our customers. We also offer a fast efficient delivery service and consider ourselves No 1 in our field.
Contact info
Unit 2 City Estate, Corngreaves Road, B64 7EP, Cradley Heath, West Midlands, United Kingdom
- 01384 379921
- Hello@rselectricalsupplies.co.uk
- www.rselectricalsupplies.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
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Product arrived with missing parts and…
Product arrived with missing parts and damaged. Took over a 10 days for customer service to send returns label, I had to end up calling myself and a further 7 days to receive a refund.
Great experience
Hi I used RS Electrics to get me out of a hole as I was getting my electric sockets fitted the next day and they despatched the sockets the same day and I received them in time and they were cheaper than the larger companies that supply them
Goods delivered as expected
Items received, as described. Absolutely no problems whatsoever. Delivery was not as fast as possible, but probably down to Royal Mail, rather than this Supplier - which has been excellent.
Very good value products, poor from DPD
Very good value products, however DPD let you down by not actually attempting the delivery when they said they had. It caused a lot of headaches for the job.
I am really pleased with how the…
I am really pleased with how the sockets look. The delivery was fast, the price very reasonable,my electrician was very impressed with them
Easy to order good choice of products…
Easy to order good choice of products Easy to order delivery charge fair and delivery 👌
Replacing discontinued spot lights
I rang to enquire about some spot lights to replace our current ones in the bathroom, i had been struggling to find them available anywhere. Spoke to a really helpful chap who informed me that they had been discontinued and i would not be able to get the same ones. He advised me which new ones were compatible and which to get, and made my ordering experience much easier. Really knowledgeable, very helpful and patient.
Quality products at great price
Quality products at great price. Quick delivery and kept up to date on delivery.
Order was received very quick.
Nice items arrived promptly
Excellent range of products
Excellent range of products, good communication, items always well packed.
great service just received as stated and as picture…
just received as stated and as picture showed - all arrived in good time and very pleased with items - was packed and protected well also
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