RSW International Reviews 7

TrustScore 4 out of 5

4.2

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Company details

  1. Stationery Store

Information provided by various external sources

With over 50 years’ experience as Homeware Importers, RSW International Limited is a well established importer of generic as well as bespoke home and leisure consumer products. With a head office based near Manchester in the UK and offices in Europe and Asia, we have built up strong relationships with UK independent stores and retailers in particular. Our global suppliers are the key to our success. We pride ourselves on offering quality & value in all of our ranges. We offer a wide variety within a number of categories, our Christmas category for example offers a large selection of Christmas Crackers from the basic catering cracker to a top end luxury cracker. We work with a number of recognised retailers to create their own exclusive and bespoke ranges as well as using our Far East office to offer direct homeware import shipments. For those customers who are keen to use ex-stock facilities, our 11 acre site warehouse based in Rochdale, Lancashire has an efficient, state of the art operating facility. Here you will also find our fantastic new showroom, where customers can work in a relaxed informal atmosphere and liaise with our on-site designers to create new, innovative ranges. Everyone at RSW work as a team, bringing you, the customer, a comprehensive service from initial product concept to merchandise in store. We are considerate to each retailer’s requirements and will work alongside you to create a stunning range of product, different to anyone else. Our Christmas range of crackers and other specialist categories are certainly worth a viewing!


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

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Rated 5 out of 5 stars

Thank you

Hi,
After signing with Recruitment solutions workforce a day after received ongoing work

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

This company resells it's own products…

This company resells it's own products as retail on all the major online platforms. It's not hard to find.

Trading against your clients is wholly unacceptable for a wholesaler that's targetted for trade only. For some of us as retailers with our own websites, selling on marketplaces provides an additional - or for some - our only stream of business income. By selling your products via another business name isn't fooling anyone and you're undercutting your own clients massively and loosing business as a result and perhaps more importantly your reputation - what are you thinking?! The same clients that would be buying wholesale stock from you is buying much less as you have already undercut the competition since you get them much cheaper than what you sell the same items for trade.

Get yourself away from selling to retail and focus your efforts on establishing yourself as a respectable strictly wholesale supplier only. Eventually your client will come to learn of your practices and move elsewhere.

June 13, 2018
Unprompted review
Rated 1 out of 5 stars

Wholesale?

All of the products have RSW International and contact info in large letters printed on them. I am not able to resell these products. This is not wholesale!
The service is bad. They don't respond to emails.
Broken items are not replaced.

May 31, 2016
Unprompted review
RSW International logo

Reply from RSW International

Hi Nina,

I've looked into this for you and believe you have spoken to a member of our team. As she has explained to you, the products you ordered are our own bespoke design so we have the right to protect this by copyrighting them with our signature stamp. With regards to responding to emails, we have looked at your correspondence with Heidi and there is no record of you ever complaining about this to her. You were also issued a credit note for broken items hence why they weren't replaced.

If you have any other issues please do contact us so we can try our very best to resolve them for you.

Thanks
Jodie
Web Team @ RSW

Rated 5 out of 5 stars

Profesional

I have used RSW for a while now and have always found them very professional in everything that they do. The products that they supply are always good quality and delivered at a time that suits me.

February 26, 2016
Unprompted review
Rated 5 out of 5 stars

You Can Find Items

I Find that When I'm Looking For New Line On Most Occasions Rsw Have Some Things I Purchase Children's Items and Ive Not use The Company That Much But will Be this year With the new Stock That I Look At At The Nec Show

February 26, 2016
Unprompted review

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