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RTS Tactical Reviews 

325
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and excellent design, often exceeding expectations. Many people found the ordering process easy and efficient, with timely shipping and delivery of items. Reviewers frequently highlight the exceptional customer service, with staff being helpful, communicative, and responsive to inquiries. However, some customers also noted issues with product fit, particularly with certain carriers and bags not meeting expected dimensions. A few other people also felt that customer service was unhelpful or slow to respond, leading to dissatisfaction with returns or order delays.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the materials,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and quick... See more

Order

Customers had positive experiences with order, with many finding the ordering process easy from product... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the fantastic and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely well made plate carrier with the 11"x14" level 4 ceramic plates. Damn sweet setup, did I mention its damn comfortable?!. better than what I ran while in the military. Hopefully will never h... See more

Rated 5 out of 5 stars

Fantastic shipping and packing. Great plates and vest. Only thing that might be helpful would be basic instructions for 1st time buyers (side plate placement inside cummerbund, break down of parts o... See more

Rated 5 out of 5 stars

Bags (RTS Tactical Rapid Deploy IFAK Pouch) arrived quickly and are great quality in form and function. They seem to be one of the best quick access IFAK bags out there. Looking forward to putting the... See more

Rated 5 out of 5 stars

This armor is so well balanced I hardly notice it. The confidence I feel while wearing it is worth every dollar I spent on it. I almost feel sorry for the guy who punches me in the chest and finds out... See more


Company details

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About RTS Tactical

Written by the company

Our mission is yours

Written by the company

Empowering our heroes to Be Fearless.
RTS Tactical is a proud USA manufacturer committed to protecting those who protect us. When your gear overachieves, so can you. From coast to coast, RTS Tactical stands with thousands of agencies, united in the mission to protect our communities and our country. We live and breathe innovation in body armor and tactical gear. As an ISO 9001 manufacturer with multiple NIJ-certified products and GSA Schedule holder, our 23,000 sq. ft. facility delivers mission-ready protection, from custom-sized armor to military-grade SAPI and rifle plates. Choose RTS Tactical. Feel the difference

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

325 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(325)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

Pretty Easy

Pretty Easy! Look’n for a Sleek carrier in my budget. Really like the materials of the sleek 2.0. Watched a lot of different reviews online then chose the 2.0 with III+ plates. Price! Delivery time! Materials! I’m pretty happy with my new carrier. Thanks

May 14, 2026
Rated 5 out of 5 stars

Highest Level of service

Highest Level of service. Reached out to validate my status to receive item which was important to make sure not just anyone can receive this product. Also the item was delivered in a timely manner and of exceptional quality. Thank You!!!

May 6, 2026
Rated 1 out of 5 stars

Bad return policy and side panel fit

I followed the size chart and preferred a large soft armor compression shirt with side panels. Do not do this. The side panels insert horizontally and sit low, so the your vitals are all exposed. Additionally, they're very long horizontally, so they create a bell shaped shirt by holding the front and back panels away from the body. Definitely not concealable.

The day it arrived I contacted them to set up a return, since I found a better fitting shirt with a different company, but they would only offer a 1 time exchange for a different size. I'm pissed about their customer service. They cited a concern about the integrity of a returned panel. Understandable, but not if they'll accept it for an exchange. They only won't accept it for a refund.

If you have a belly the side panels would fit, but still wouldn't protect your vitals from the side. I do not recommend them for the soft armor compression shirt.

Edit: a manager saw this review and contacted me. She said the original customer service guy made a mistake and they do refund the soft panel shirts. Still one star because without trust pilot I would've been out $500.

5 stars for trust pilot.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what was pictured

Exactly what was pictured. No sloppy temu stitches. Satisfied with the quality of material used, and stitching, especially for the price in 2026.

April 28, 2026
Rated 3 out of 5 stars

Measurements!

I think as an LEO professional, you guys should take into consideration better measurements for both body armor and carriers for individual purchases. The reason is that you offer measurements only for large department orders from what I was told and your products are not cheap. Other than that the purchase that I made both the armor and carrier is high quality. Thanks but I hope you guys consider my request in the future.

April 17, 2026
Rated 1 out of 5 stars

As much as I wish this would have been…

As much as I wish this would have been positive, it wasn't. The item I ordered which showed to be in stock, wasn't, resulting in a significant delay in shipping. Then, when the item was shipped, it was not only the wrong size but also the wrong color.
Overall just not a confidence inspiring transaction and in the end, no armor.

April 17, 2026

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