Rubicon Watches Reviews 

362
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection and high quality of products, often finding watches even more impressive than depicted online. Many people appreciate the excellent prices and good value, noting items are frequently cheaper than elsewhere. Overall, people express great satisfaction with their beautiful, well-authenticated purchases. The service is consistently described as fantastic and top-class, with staff providing thoughtful touches like strap adjustments and professional issue handling. Delivery is frequently highlighted as prompt, quick, and efficient, with products arriving well-packaged and on time, even for international orders. People also commend the excellent communication and seamless processes, making the entire purchasing experience painless and straightforward.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Price

Users describe positive interactions with price, consistently finding excellent and affordable prices for... See more

Service

People report positive experiences with service, often describing it as excellent, top-class, and fantastic.... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as well-made and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another 5* review for Rubicon Watches. I bought my Timex Waterbury watch in March this year , excellent price and delivered promptly, well packaged, just as you would like all on line purchases.... See more

Rated 5 out of 5 stars

The watch I ordered arrived on time and was even more impressive in the flesh than online.Excellently packaged and with all paperwork and gift box.The bracelet had been reduced in size to my wrist me... See more

Company replied

Rated 5 out of 5 stars

I've ordered a Lorus watch at Rubiconwatches. Their service is fantastic. I asked if I could have a different watch bracelet ... Within minutes, I got their response that it's no problem. Shipping to... See more

Company replied

Rated 5 out of 5 stars

Great selection of watches to choose from but I knew I wanted a Seiko, Hubby and I have owned them since we were 21 - 60 years ago. Arrived by Royal Mail promptly and beautifully presented. Didn’t r... See more

Company replied


Company details

  1. Watch Store

Information provided by various external sources

Watches by Seiko Breil Ted Baker Pulsar Ice Watch Kenneth Cole Boccia Lorus, free UK delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(362)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice Watches

Easy website to use, I could find the watch I wanted quickly.
A lot of options for payment.
Delivery was very quick and you are keep informed of the progress.

November 24, 2023
Rated 2 out of 5 stars

Parcel left in FULL SUN on mat at front…

Parcel left in FULL SUN on mat at front door whereas I understood parcel would be left in a secluded spot. I had left an upturned bucked in said spot with notice
on top saying SAFE. No notice was taken of this at all.
This request for a review of your service arrived 5 days before the parcel arrived!

November 11, 2023
Rated 5 out of 5 stars

1st time customer

Buying process was easy and the customer service was good and quick when I needed assistance.
Despatch & Delivery was completed quickly.
I will certainly keep an eye on their website for any future purchases.

November 3, 2023
Rated 5 out of 5 stars

I was looking to purchase a Seiko watch…

I was looking to purchase a Seiko watch which I eventually found and bought from Rubicon, they were brilliant, very helpful and accommodating. The staff were great. I bought the watch via a phone call after looking on their website, they asked if the braclet needed adjusted, which they did and said it would be delivered by post within 48hrs, which it was. I'm very happy with the service and what I bought. I'll definitely be buying from them again. Thanks.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Good in every way...

Purchasing through Rubicon-Watchcom was a positive experience for me.
Contact was made via the internet platform and by email.
Fast, very friendly and courteous service, even when small problems need to be solved.
Delivery to the EU zone takes a little longer, but this is not the responsibility of the seller.
In return, customs clearance is included in the low price.
The item received was in the original, unopened packaging and in perfect condition.
From my point of view, I really can recommend Rubicon-Watchcom.

October 30, 2023
Unprompted review
Rated 4 out of 5 stars

Good cheap watch

Correct watch arrived on time. However, the strap (reduced to my measurements) is a little tight. It would have been better if the spare links had been enclosed with the watch so that I could have got the strap lengthened.

September 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look