Bought an 18th birthday present from Hollins & Hollinshead - a lovely Seiko piece. Great customer service on the order, kept me updated that they'd dispatch from a different branch and it arrived as p... See more
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Review summary
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From ordering to receipt, the service received was superb! The website was easy to navigate, the ordering process was simple, and delivery was quick - Received 3 days from placing order. Item was well... See more
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Was looking for a specific FlikFlak watch for daughter's birthday. The lead time from FlikFlak was 5 days from Switzerland, but thankfully Hollins and Hollinshead had stock, promptly shipped next day... See more
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My order was promptly and efficiently dealt with. I bought the watch as a gift for an elderly parent with failing eyesight. The recipient was delighted with it as the face is easy to read and the con... See more
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Company details
Information provided by various external sources
Hollins & Hollinshead is a family run jewellers with six stores in Cheshire. Established since 1978, we offer a wide range of charming jewellery and watches from a selection of prestigious and designer brands. With competitively priced products and a professional and helpful service both in-store and on our website, we aim to help our customers find the perfect piece, to be treasured for many years.
Contact info
12 Swan Bank, CW12 1AN, Congleton, United Kingdom
- 01260 289689
- sales@hollinsandhollinshead.com
- www.hollinsandhollinshead.com
4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Good choice of product
Good choice of product. Easy ordering and very quick delivery.
Very pleased with my item.
July 30, 2026
The best experience with the best…
The best experience with the best people. Really helpful and friendly! We've bought our weddings rings from here and now a watch for a gift. Will keep returning!
July 30, 2026
Reply from Hollins & Hollinshead
Many thanks Josh, for taking the time to leave your positive feedback.
It is very much appreciated and we look forward to welcoming you back again soon.
Best regards.
👍🍺👍🍺😀😀🍺👍👍🍺
July 29, 2026
Reply from Hollins & Hollinshead
Many thanks for letting us know you are pleased with your recent purchase, your positive feedback is much appreciated.
👍😊👍
Best regards.
Reply from Hollins & Hollinshead
Many thanks Simon for taking the time to leave your 5 star review. It is much appreciated.
Best regards.
Reply from Hollins & Hollinshead
Many thanks Katie for your 5 star review. It is much appreciated.
Best regards.
Great place
Great place, great staff Winsford, Congleton or Northwich. Thanks for amzazing service
July 16, 2026
Unprompted review
Reply from Hollins & Hollinshead
Many thanks Annemarie for taking the time to leave your positive feedback, it is much appreciated and we look forward to welcoming you in store again very soon.
Best regards.
Very prompt and professional service
Very prompt and professional service, friendly and helpful with excellent product knowledge and after sales communication.
July 6, 2026
Reply from Hollins & Hollinshead
Many thanks Andi for your 5 star review. We very much appreciate your positive feedback and kind words.
Best regards.
Excellent service together with a great…
Excellent service together with a great price. Really pleased I found this store.
June 30, 2026
Reply from Hollins & Hollinshead
Many thanks Mark for taking the time to leave your positive feedback, it is very much appreciated.
Best regards.
Excellent Service
Excellent, great communication, quick delivery - couldn't ask for a better service.
June 29, 2026
Reply from Hollins & Hollinshead
Many thanks for your 5 star review. We really do appreciate you taking the time to let us know you were happy with the service that you received.
Best regards.
Exemplary customer service
Exceptionally good customer service - and communication; I would not hesitate to buy again from this company, who stock a wide and varied range.
May 6, 2026
Reply from Hollins & Hollinshead
Many thanks for taking the time to leave your 5 star review. We are so pleased that you were happy with the service you received and your kind comments are very much appreciated.
Best regards.
Reply from Hollins & Hollinshead
Many thanks for taking the time to leave your 5 star review. It is much appreciated.
Best regards.
EXCELLENT SERVICE FROM START TO FINISH
A quick phone call to the company to verify details about the watch. Very helpful. Then sent order via website and it arrived the next day. Can't fault customer service.
June 1, 2026
Reply from Hollins & Hollinshead
Many thanks Joan for your 5 star review.
We appreciate you taking the time to let us know you were happy with the product and service that you received.
Best regards.
Excellent service
Excellent service. Arrived super quick and the correct date and time was pre set on the watch. Class touch!!
May 27, 2026
Reply from Hollins & Hollinshead
Many thanks Scott for your 5 star review. It is much appreciated.
Best regards.
Gold sale
I went into your winsford branch on Wednesday with some gold I wanted to sell. The staff could not have been more friendly and helpful. They sent the gold away on Wednesday, rang me on Thursday with an amount it was worth and after taking my identification and bank dets in on Friday morning, the money was in my bank account on Friday afternoon. First rate service and the three different members of staff I dealt with could not have done anymore. Top rate customer service. I would highly recommend them.
May 29, 2026
Unprompted review
Reply from Hollins & Hollinshead
Many thanks for taking the time to leave your lovely feedback regarding your recent visit to our Winsford store.
I have passed on your kind words to the staff in store and they look forward to seeing you in the shop again soon.
Best regards.
THIS IS A GOOD FIND
I found this company through an internet search for a specific bracelet, never used them before but had good reviews, I am now also recommending this website for Quality / Price / Delivery
So I will be back
April 27, 2026
Reply from Hollins & Hollinshead
Many thanks for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.
Best regards.
Excellent service and even enabled me…
Excellent service and even enabled me to receive goods without having to go out to courier which as I am disabled meant a lot. Beautiful bracelet .
April 27, 2026
Reply from Hollins & Hollinshead
Many thanks June for taking the time to leave your 5 star review. We really do appreciate your feedback and we hope you enjoy wearing your beautiful bracelet.
Best regards.
A lovely jewellers to deal with.
A lovely company to deal with.
Very quick delivery.
Very good prices for their jewellery.
April 27, 2026
Unprompted review
Reply from Hollins & Hollinshead
Many thanks Jax for taking the time to leave your 5 star review, it is much appreciated.
Best regards.
Very good customer service
Very good customer service. And product is very good. Happy with everything. Thanks.
April 7, 2026
Reply from Hollins & Hollinshead
Many thanks Mohammed for your 5 star review, it is much appreciated.
Best regards.
No complaints.
Great price,excellent communication, watch arrived quickly. No complaints.
April 7, 2026
Reply from Hollins & Hollinshead
Many thanks Bill for taking the time to leave your positive feedback, it is much appreciated.
Best regards
5 star service
Speedy service, watch arrived in pristine condition, complete with all the protective coverings on multiple areas of the watch. They even set the time and date for you so that it’s ready to wear when it arrives. Highly recommended store!
April 2, 2026
Unprompted review
Reply from Hollins & Hollinshead
Many thanks CLH for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and the service you received.
Best regards.
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