I hadn't heard of Run Charlie before, so I was nervous about placing an order with them. I even called their customer service to find out how long they'd been in business (around 10 years I was told).... See more
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Review summary
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Reviews shaping this summary
Found this website when looking for Women's Regatta trousers and they sure are competitive in pricing. Bought some Highton Trousers II for my volunteering work and they were at least £20 cheaper than... See more
I couldn’t believe it was half the price of other sites for the same high quality coat. Insulated but not bulky with a good fitting hood.Waterproof and wind proof .Perfect for winter. It came well pac... See more
Fantastic, ordered on Wednesday received on Friday, super fast delivery. The coat I ordered was perfect, just as advertised and so much cheaper than other companys. Would highly recommend, I will be u... See more
Company details
Written by the company
We are a forward thinking e-retailer bringing you tried and tested clothing, top brands and the best possible prices. Customer service is important to us and we want you to feel that you can buy with confidence.
Contact info
Unit 6, Durton Business Park, PR3 5LR, Preston, United Kingdom
- 01772 230331
- customerservice@runcharlie.co.uk
- www.runcharlie.co.uk
4.8
Excellent
339 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
It was delivered to the right house at…
It was delivered to the right house at the time said this time
May 5, 2026
Fast delivery and easy website to use
April 28, 2026
Well as I’d never heard of RUN CHARLIE…
Well as I’d never heard of RUN CHARLIE before I was unsure I should really purchase from them as I’d been scammed a year or two ago, the coat I was going to buy was also being sold on the RUN CHARLIE LTD site but cheaper than the site I was originally going to purchase from so I came on TRUST PILOT and found very good reviews about their products and prices so I decided to go ahead and buy the same coat that I wanted. i was even saving more with buying from them even though I was more or less getting the same coat delivered for free from the other shop, it was a no brainer really when it comes to saving a few pounds these days, plus it was delivered very quickly too.
February 20, 2026
Unprompted review
Efficient company
I ordered some walking pants which were extremely competitively priced and they were dispatched promptly and I received them a couple of days later. Everything you could want when online shopping. Wouldn’t hesitate to order again from this company.
March 30, 2026
Very quick delivery, great supplier.
Very quick delivery and my long gillet is perfect in size and quality. Regatta are a great brand and Run Charlie LTD were a great supplier with the best prices rice for this item.
March 30, 2026
Excellent service
Excellent service. Quick delivery. High quality product at very competitive price point.
Would definitely use again.
Thank you 😊
March 28, 2026
Extremely disappointed in the customer…
Extremely disappointed in the customer service from Run Charlie. I have placed a couple of orders recently which were cancelled without explanation. I sent an email asking to add to my recent order, only then to be told that I return too many items, so they will no longer allow me to buy from them. I have previously had a couple of regatta jackets from them, which I had to return due to the lining ripping, which Regatta will refund to them under warranty. As everyone is aware it can be difficult buying online as you can't try items on. In my opinion the refusal to accept my orders should have been explained to be not just CANCEL the order. Oh well just glad all companies don't operate in this manner .
March 22, 2026
Unprompted review
The customer service was very helpful…
The customer service was very helpful in changing my order, it was despatched quickly and the raincoats were cheaper here than on the original website 😸
February 24, 2026
Fabulous ski pants
Fabulous ski pants, a perfect fit and great quality. Very easy to navigate website and to order, delivery was very prompt too.
February 24, 2026
easy ordering quick delivery and kept…
easy ordering quick delivery and kept informed
February 23, 2026
The Regatta boots
The Regatta boots I ordered were delivered promptly. The regatta quality is always good. Thank you.
February 23, 2026
Good prices and service
Found this website when looking for Women's Regatta trousers and they sure are competitive in pricing. Bought some Highton Trousers II for my volunteering work and they were at least £20 cheaper than other sites. Ordered on 22nd Feb and delivered on the 25th Feb. The trousers are so comfortable so looking at ordering some more.
February 23, 2026
Let you order but then can’t supply.
I ordered an item of clothing that I really wanted and was chuffed when I found it in my size on Amazon supplied by RUN CHARLIE. Several days later I received a Message from the company to say they could no Longer supply it with no real explanation. I therefore have no trust that this company will be able to supply even though there are some nice looking gear on their website.
February 12, 2026
Unprompted review
Reply from RUN CHARLIE LTD
We are sorry that your order was not successful. On this occasion, your item had been mislabelled by our supplier and was not available for dispatch. When this error was realised, your order was immediately refunded in full. If you reach out to us at Run Charlie customer support, we are confident that we can assist you in finding a suitable replacement.
Run to Run Charlie!
I hadn't heard of Run Charlie before, so I was nervous about placing an order with them. I even called their customer service to find out how long they'd been in business (around 10 years I was told). I read their positive reviews on Trustpilot and elsewhere and after some more due diligence, I bought a Didriksons parka I'd been scouring the net for. Run Charlie's price was by far the cheapest! I ordered it on Friday morning and it arrived on Saturday morning; within less than 24 hours! I've had bad experiences with their courier, Evri, with other companies in the past, but they delivered the parcel today without issue. The parka is perfect and fits really well. I will definitely put Run Charlie at the top my search list for any future winter or activewear purchases!
February 7, 2026
Unprompted review
Brilliant service and the delivery was…
Brilliant service and the delivery was so quick. Would use again .
January 29, 2026
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