RUN CHARLIE LTD Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the apparel, mentioning that everything arrives exactly as described on the platform. Shoppers are particularly impressed by the remarkably competitive prices, noting they secured fantastic bargains compared to other places. People frequently celebrate the remarkably fast delivery service, with numerous purchases arriving at their doors within just twenty-four hours. Consumers also find the online ordering process completely seamless due to the intuitive website design and clear tracking updates. Buyers enthusiastically recommend these reliable services to others looking for dependable outdoor gear and winter clothing.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the excellent materials, perfect fit, and... See more

Delivery service

People report positive experiences with delivery service, highlighting exceptionally fast shipping times and... See more

Order

Customers express high satisfaction and delight with the ordering process, highlighting competitive pricing... See more

Price

Users describe positive interactions with price, noting very competitive pricing across various items.... See more

Quality

Consumers find quality to be exceptional, consistently praising good materials, excellent fits, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't heard of Run Charlie before, so I was nervous about placing an order with them. I even called their customer service to find out how long they'd been in business (around 10 years I was told).... See more

Rated 5 out of 5 stars

Found this website when looking for Women's Regatta trousers and they sure are competitive in pricing. Bought some Highton Trousers II for my volunteering work and they were at least £20 cheaper than... See more

Rated 5 out of 5 stars

I was very reluctant to order from this company I’d never heard of, but I must say brilliant service item exactly as describe and received in a couple of days. I wouldn’t hesitate to recommended to my... See more

Rated 5 out of 5 stars

Fantastic, ordered on Wednesday received on Friday, super fast delivery. The coat I ordered was perfect, just as advertised and so much cheaper than other companys. Would highly recommend, I will be u... See more


Company details

  1. Activewear Store

Written by the company

We are a forward thinking e-retailer bringing you tried and tested clothing, top brands and the best possible prices. Customer service is important to us and we want you to feel that you can buy with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(359)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service- good communication and delivery and clear instructions for returns. I do wish coat manufacturers would supply dimensions of the coat as well as a size guide to help retailers

May 5, 2026
Rated 5 out of 5 stars

Well as I’d never heard of RUN CHARLIE…

Well as I’d never heard of RUN CHARLIE before I was unsure I should really purchase from them as I’d been scammed a year or two ago, the coat I was going to buy was also being sold on the RUN CHARLIE LTD site but cheaper than the site I was originally going to purchase from so I came on TRUST PILOT and found very good reviews about their products and prices so I decided to go ahead and buy the same coat that I wanted. i was even saving more with buying from them even though I was more or less getting the same coat delivered for free from the other shop, it was a no brainer really when it comes to saving a few pounds these days, plus it was delivered very quickly too.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient company

I ordered some walking pants which were extremely competitively priced and they were dispatched promptly and I received them a couple of days later. Everything you could want when online shopping. Wouldn’t hesitate to order again from this company.

March 30, 2026
Rated 1 out of 5 stars

Extremely disappointed in the customer…

Extremely disappointed in the customer service from Run Charlie. I have placed a couple of orders recently which were cancelled without explanation. I sent an email asking to add to my recent order, only then to be told that I return too many items, so they will no longer allow me to buy from them. I have previously had a couple of regatta jackets from them, which I had to return due to the lining ripping, which Regatta will refund to them under warranty. As everyone is aware it can be difficult buying online as you can't try items on. In my opinion the refusal to accept my orders should have been explained to be not just CANCEL the order. Oh well just glad all companies don't operate in this manner .

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous ski pants

Fabulous ski pants, a perfect fit and great quality. Very easy to navigate website and to order, delivery was very prompt too.

February 24, 2026
Rated 5 out of 5 stars

Good prices and service

Found this website when looking for Women's Regatta trousers and they sure are competitive in pricing. Bought some Highton Trousers II for my volunteering work and they were at least £20 cheaper than other sites. Ordered on 22nd Feb and delivered on the 25th Feb. The trousers are so comfortable so looking at ordering some more.

February 23, 2026
Rated 1 out of 5 stars

Let you order but then can’t supply.

I ordered an item of clothing that I really wanted and was chuffed when I found it in my size on Amazon supplied by RUN CHARLIE. Several days later I received a Message from the company to say they could no Longer supply it with no real explanation. I therefore have no trust that this company will be able to supply even though there are some nice looking gear on their website.

February 12, 2026
Unprompted review
RUN CHARLIE LTD logo

Reply from RUN CHARLIE LTD

We are sorry that your order was not successful. On this occasion, your item had been mislabelled by our supplier and was not available for dispatch. When this error was realised, your order was immediately refunded in full. If you reach out to us at Run Charlie customer support, we are confident that we can assist you in finding a suitable replacement.

Rated 5 out of 5 stars

Run to Run Charlie!

I hadn't heard of Run Charlie before, so I was nervous about placing an order with them. I even called their customer service to find out how long they'd been in business (around 10 years I was told). I read their positive reviews on Trustpilot and elsewhere and after some more due diligence, I bought a Didriksons parka I'd been scouring the net for. Run Charlie's price was by far the cheapest! I ordered it on Friday morning and it arrived on Saturday morning; within less than 24 hours! I've had bad experiences with their courier, Evri, with other companies in the past, but they delivered the parcel today without issue. The parka is perfect and fits really well. I will definitely put Run Charlie at the top my search list for any future winter or activewear purchases!

February 7, 2026
Unprompted review

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