Just fabulous - the site is easy to navigate the choice incredible. Quality superb. My husband does not have much ‘vision’ of what something will look like so I ordered a sample. Came very quickly,... See more
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So disappointed. Seen great reviews on here. Phoned with a query about sizing of a hall runner that we had bought a sample of. Had to leave a voxmail and was told someone would ring us back as this i... See more
Company replied
Ordered 3 separate runrugs on Monday morning, and they were at my door Wednesday lunchtime. Great job especially living in the North of Scotland. Fitted 2 of them already and I am very impressed wit... See more
Ordered a runner for hallway and the quality is superb. Bouncy, soft and at first thought expensive when buying but when receiving was worth every penny. Delivered on time, kept me informed. Well done... See more
Company details
Written by the company
We offer FREE delivery/shipping and FREE, easy returns on all orders - Worldwide! What makes runrug.com unique is that our hall and stair carpet runners are available in multiple different lengths and widths and we have over 500 different designs. With our first class customer support, superb quality assurance, fully tracked shipping service, choice of multiple different lengths and various widths, over 14,000 positive reviews & a 30 day free returns policy........runrug.com really are the World's market leaders for any length carpet runners.
Contact info
84A FREEMAN STREET, DN32 7AG, GRIMSBY, United Kingdom
- 01472 287044
- help@runrug.com
- www.runrug.com
4.2
Great
16K reviews
Replied to 62% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from runrug.com
Hi Jey, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Reply from runrug.com
Hi Finny, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Great runner and great price.
October 20, 2022
Reply from runrug.com
Hi Valerie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Good quality rugs at a fair price
Good quality rugs at a fair price, and excellent communication from Runrug throughout the ordering/shipping/delivery process. I'd definitely recommend this company to others and plan to use them again myself.
October 24, 2022
Reply from runrug.com
Hi CA Quayle, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug.com
Great communication and speed in…
Great communication and speed in delivering my stair runner, underlay etc. the site has useful info for doing it yourself too.
October 17, 2022
Reply from runrug.com
Hi Pauline, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Reply from runrug.com
Hi Amanda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Reply from runrug.com
Hi K, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug.com
Quality rug - speedy delivery
Very pleased with the whole process of dealing with runrug. Quality of rug is great. Speedy delivery. Website good and easy to choose correct size and order. Looks great in my hall. I’ve already recommended to a friend.
October 18, 2022
Reply from runrug.com
Hi Horse, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug.com
Good selection and a wide range of…
Good selection and a wide range of sizes available. Order arrived quickly and is great quality. Would highly recommend.
October 19, 2022
Reply from runrug.com
Hi David, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Exemplary!
Am thrilled with exemplary, speedy service & delivery. Fabulous rug; thankyou!
October 19, 2022
Reply from runrug.com
Hi Lynn, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
I am really happy with the runner I purchased from Runrug
I am really happy with the runner I purchased from Runrug. Very high quality. Shipped quickly and delivered in the time frame I was told by employee of Runrug. Overall, I would recommend Runrug if you are in the market for a carpet runner.
October 19, 2022
Reply from runrug.com
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Reply from runrug.com
Hi Sheila, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Reply from runrug.com
Hi MELISSA, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Very good service good quality product
October 20, 2022
Reply from runrug.com
Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Brilliant service.
I needed a runner for my hallway but as it's quite long they are hard to find. Runrug has them all in various widths and lengths at bargain prices. You can even see what it looks like on the floor by uploading a picture. Very quick delivery too! Excellent service. A1.
October 13, 2022
Reply from runrug.com
Hi Stephen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
My perfect experience dealing with runrug,
Can not praise higher, excellent service and polite courteous courier.
October 19, 2022
Reply from runrug.com
Hi Mr Jones, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
Ordered twice so far with no issues
Ordered twice so far with no issues. Sent email to query item and received quick response. Super quick delivery.
October 1, 2022
Reply from runrug.com
Hi Ms Murphy, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
The rug was delivered quickly and I was…
The rug was delivered quickly and I was informed by texts what time it would arrive which was very helpful .The rug I am very pleased with .
October 19, 2022
Reply from runrug.com
Hi Patricia, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Very fast delivery and good product
October 19, 2022
Reply from runrug.com
Hi Christine, Thank you for taking the time to review our service! We're happy to see the delivery was fast and look forward to seeing you again soon! Thanks again, Runrug
On time and just what I wanted
October 12, 2022
Reply from runrug.com
Hi Mrs Watson, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
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