Rwfmotorcycles Reviews 

59
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I bought a 23 year old T-BIRD 900. I had intended to buy privately to avoid paying a dealers 'premium'. However condition and service history is everything with old bikes and in this case i dec... See more

Rated 5 out of 5 stars

My experience (Sept 2023) of RWF has been nothing but positive. I have just collected a gem of a Guzzi, which was priced sensibly, prepared properly and presented bang on time. I dealt with Craig, W... See more

Rated 1 out of 5 stars

Same experience as previously mentioned. I only made an enquiry and was met with continuous rudeness. Was told about 'silly idi@ts' that leave reviews. Dear God, I hope that nobody ever buys anyt... See more

Rated 5 out of 5 stars

I purchased a Triumph Thunderbird through part exchange from RWF motorcycles. Craig was helpful, obliging and easy to deal with. We forgot to remove something from our bike when we did the part exc... See more

Company details

  1. Motorcycle Dealer
  2. Motorcycle Shop

Information provided by various external sources

RWF Motorcycles carry out Repairs, Servicing and Tyre Fitting on all makes and models of motorcycle at our busy workshop in Riddings Derbyshire.


Contact info

4.2

Great

TrustScore 4 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(59)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I cannot praise this company enough

I cannot praise this company enough, saw a beautiful honda grom for sale on auto trader enquired straight away, the staff are really friendly and informative and I dealt with a really lovely bloke called Colin he knows me as Michael with an A on the end 😀. He helped me right through the buying process and answered all my questions. And today my beautiful bike which in all honesty looks brand new arrived and delivered by a lovely delivery driver which I really appreciate it thank you. A truly lovely business run by great bunch of people. Absolutely 5 star service all round and would definitely recommend to everyone 👍 thanks again guys

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately this Motorcycle…

Unfortunately this Motorcycle Dealership doesn't do it for me! Agreeing a price with px, then going back on word offering less! Unacceptable and extremely unprofessional, the owner is extremely rude and with this will never use them again. Buyer beware.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, real enthusiasts and they were fantastic because I needed the bike between Christmas and new year. They delivered it personally when a driver fell through and now I can go back to work on my new beast. Thank you so much for your efforts. Would definitely buy from them again, their bikes are immaculate.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Apparently I wasted their time...

I requested a walk-around video of a bike I was interested in purchasing and initiated negotiations with a lower-end offer. In response, I received a curt reply in broken English, implying that I was wasting their time.

HTH

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great guy to deal with. Sorted my finance on old bike and part ex agreed. New bike was immaculately prepared, very happy. Would 100% use this dealer again.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service with a smile

I can't recommend the lads at RWF enough, all so helpful and friendly.
I dealt with Craig mostly and he was always eager to please and very attentive. Nothing was to much for him, I came away a very happy customer.
Thankyou lad I will be back.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Mt09

Brilliant customer service one of the best bike places I’ve ever had to deal with would definitely recommend bike was as Described in Perfect Condition quick An easy part exchange from the husqvarna to the Yamaha mt09 many thanks for all you help

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with.

Was a great company to deal with, spoke to Craig about the bike which I'd seen on eBay, I asked for a walk around video as had never purchased a bike before without actually seeing it in person. As the bike was nearly a four hour drive for me I used their delivery service. Can't believe the bike was at my front door within four days. Looked even better than in the pictures. Would definitely recommend and use again in the future.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. I recently bought two bikes from Craig at RWF and the service and communication was excellent. I will definitely be using RWF again

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Rwf motorcycle just had a Zx10r from…

Rwf motorcycle just had a Zx10r from them and service was best I’ve had from a bike dealer no bull just honest from deposit to payment every one at rwf are wonderful will use again for my next bike and a big thanks to the team

May 3, 2024
Unprompted review
Rated 3 out of 5 stars

Happy with the bike, just not the customer service.

I purchased a bike from here about a year ago. Am still happy with the bike so will give 3 stars for that.
However, if I could have gotten the same bike elsewhere I would have.

Was made to feel as a Londoner like a criminal from the first moment, was given only the option of direct bank transfer for payment despite adverts/website offering credit and debit card options.

Meaning I had to pay the entire thing in cash in advance, had no protections, and was unable to stagger the cost 0% on my credit card.
For that I could not get any amount off, just delivery thrown into an above average asking price.

I don't think think if a hoodlem steals a credit card they are using it to buy a 12 year old carburetted bike for £6k, they are buying a Ninja 400 brand new, for less, from somewhere where they can ride off with it the same day.

I was left with a bad taste for having done business with a company who came to the table in such bad faith.
So when friends asked if happy, I would say with the bike yes, with the deal no.

My riding instructor felt I got ripped off on price, but I did look around for over a month at other examples, and while the most expensive offering on market it was also the cleanest.

Was repeatedly told about issues with selling to Londoners, was squeezed for max price and came out of the deal feeling like I would rather have given the money to someone else.
But again, it was a clean example of a bike the manufacturer don't sell here anymore.

There were marks on the mirror and elsewhere not made clear in photos pre purchase. I couldn't start the engine when I got it.
But after recharge, refuel, and some tinkering, has been a joy and passed its first MOT without issues.

On a specific level, I will say the father was nicer to deal with than son.

I don't doubt it is a hard business and that there are many time wasters, but clearly I was not one and could have been handled more appropriately.

April 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Craig was very helpful. Excellent customer care. Just bought my motorcycle from RWF Motorcycle, everything was so smooth, easy and on a time. Thanks guys!

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend! Great Service

I purchased a Triumph Thunderbird through part exchange from RWF motorcycles. Craig was helpful, obliging and easy to deal with.
We forgot to remove something from our bike when we did the part exchange and he was more than happy to post it back to us for free!
Craig made the whole process easy and straightforward. We would definitely do business with RWF motorcycles again and reccomend them to others.

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

Wow What a Rude guy.

WoW. made an enquiry via internet on a bike. Craig is probably one the most most rude , flippant guys i have come across. The bike is overpriced and he took great offence at me even questioning him on price. I then checked reviews and found many others commenting similar experiences as i had recieved. I raised this with him and he replied as below.

His words "It’s people like you that don’t get there own way who leave bad reviews we have hundreds of nice ones I’m not at all just told you no and you have just sulked since as obviously wanted that bike Never mind you have a bike now and I don’t have to sell it to a horrible person Good day"

I'm now glad i did'nt part with my hard earned cash with him. Politeness and courtesy costs nothing.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

I dealt with Craig over the phone and…

I dealt with Craig over the phone and WhatsApp due to distance, he was really helpful and sent loads of pictures and close ups of the bike so I knew exactly what I was buying.
I got a fair price for my px and the bike I picked up was fitted with brand new tyres and serviced. A total pleasure to deal with. No pushy business, just a decent small business approach to customers and a real easy transaction. Highly recommended.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Best experience I’ve every had buying a…

Best experience I’ve every had buying a motorcycle over seas. I dealt with Craig from the very start, from taking payment and including free delivery of the bike to Northern Ireland. The bike I bought was a 2007 HRC Honda Fireblade with 1400 miles from new absolutely mint condition, and delivered a few days before Christmas. I would highly recommend Craig and his team when buying a motorcycle.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

New motorcycle

Just a quick thank you to Craig at rwf motorcycle it's been a pleasure to deal with you again excellent service as always enjoy and have an excellent xmas🎄😁👍

December 21, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look