Saint Andrews Bureau Reviews 65

Do not use this company!
Horrible staff!
Rude letters demanding money!
Work not done!
Etc.
Beware! Avoid at all costs!
I am not using my real name and I certainly regrettably used your services!

If there was a minus I would give it.
The director is unreliable and misses AGM's
The lady in accounts is Liar and spreads rubbish.
They just take money for management and do nothing in return.
Promises broken.
Meetings missed
Work not done.
They really are the worst of the worst!
In short I do not recommend these guys! AVOID.

After seeing this reply below I can assure you this was not the case, I have lived at this abode for 23 years, and everyone complained about Sab but never voiced it to them directly hence I was the whipping boy!
As for turning up for every meeting, that is untrue and we still have accounts of when they didn't.The work they done was minimal and singling me out is slanderous and farcical.There were at least 2 others that also refused to pay up arrears on time due to them being a bad management company and to reiterate every one in the 9 flats moaned about SAB's services.
We are now with another managing company who has gone through our accounts and said SAB were unprofessional and did not manage our accounts properly and let us in a bad state on purpose when we parted company!
These guys are well known over Cambridgeshire for being a bad company and treating clients badly.
I will hold my hands up to verbal abuse to them as I was very unwell with mental health at the time but it was also justified to some extent with abusive and rude letters from them...the last thing this company will do is also admit they were also to blame for bad relations.
Why would I make up stuff? O have better things to do then lie!
As regards to protecting people identity?? Eh? They have already lied due to replying to and old client! Me!and my name is there for all to see....point proven lololololol..
The member of staff mentioned is 1 of the 3 directors...it's to show he can't be trusted to tu n up to meetings and AGMs....they also threatened us with saying who are we going to find cheaper for the price they manage for!? We were in the process of finding a better property management so ironic it is due to we were trying to get rid of them...we challenged them on matters and have used me as a Scapegoat...
They also gave out private and confidential information about my account arrears to other members of the flats which again SAB say they don't do! and they also said I was the only one that had fallen behind with my payments and they also said I refused to pay! Lol....the reason I found this funny is because there were 2 other flats that were behind with paying money but I know for fact at least 1 flat did actually refuse to pay due to lack of work done by SAB.
When ever they done the accounts, it was minimal and it was sparse and very unprofessional.
I have removed the members of staff names...aka director and accountant but I feel that SAB has broken confidential rules by basically implying me...yet again something they say they don't do lol..
Point proven!
All of the reviews seem to echo the same same theme about these Muppets.
Most of the replies start off the same old lies and BS from SAB lol..funny that...tbh, if people could be bothered there would be more negative reviews.
SAB also have a high turn over of staff...again, funny that...

All the poor reviews are exactly right!

Any tenant should steer well clear of this agency. My initial rent was reasonable, but then they aggressively increased rent every year.
The last rent increase was £225 per month which was negotiated down!

I was paying significant monthly rent and yet the furniture was of such poor quality, it broke very quickly. Looking up the exact make and model I could see the furniture was extremely, extremely cheap and clearly of a very poor quality. The poor quality furniture caused some superficial damage to the property which then SAB are now trying to charge us for in the exit inventory. We had to replace our bed because it broke and was unusable and we've been charged for this also.

Disgusting tenancy experience. They will try and charge as much as rent as they can possibly get away, then try and take your entire deposit.

We rented our house through SAB for 10 years before selling. Excellent service throughout. They used reliable, reasonable trades people for jobs needed. Property was almost never empty for over a week between tenants. Took a balanced view with tenants’ requests.

Initial experience of booking to view a let was good, then the dealing with the paperwork there were a few mistakes but dealt with well. It all fell apart just 4 days before handing over the keys, when I received an email informing me that my let had been cancelled because the previous client had not returned the keys. This email was sent at the end of the working day so I could not phone them back to ask what my options were, and left me essentially homeless as I had handed notice in on my current let as is normal. This is also the week before Christmas. I spent that night stressing out about how I was going to cope with the situation. My house move was all booked, utlities ready to be moved, standing orders for existing property cancelled and end of tenancy clean booked. A lot of this I had had to pay for up front as it is so close to Christmas.
The next day I was waiting at the office to speak to someone as to what I could do. The total lack of empathy was shocking, they did not care at all and didn't even offer to help me find something else. They even had the gall to point out that legally they did not have to do anything. So Happy Christmas to me, homeless through no fault of my own.
I have never had a problem renting before, I have never defaulted on a payment and never lost a penny off a deposit. Moving at Christmas is stressful enough and SAB pushed me to move before the end of my current tenancy, which given they must have known they had a problem with their existing client (she had gone none contact and the house was empty except for rubbish when I viewed it 5 weeks ago), to think they could turn it around in 4 days was unrealistic on their part.