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Extremely rude and unprofessional when at property viewings. Huge lack of communication and do not go over things with you appropriately. Very rude emails from staff and it’s as though they don’t want to interact with you.
i highly recommend this is a serious lightsaber brand i received my order promptly as well as a small gift from sabwars
I ordered one of the V6 sabers which arrived as expected, and I was happy with my purchase.
Until I needed to charge it and picked up the wrong charging cable, which I realised when it didn't fit properly but in the moment of connection I'd fried the circuit board.
I contacted Sabwars, explaining what I'd done and asking if there was anything I could do (hoping they could sell me the electronic inners) but they emailed back thanking me for my honesty and offered to send me a replacement.
The new hilt has arrived this morning (2 weeks after contacting them) and it is working perfectly.
Amazing customer service, way above and beyond what I would expect for an issue caused by user error.
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