web site was easy to navigate. Bur I also spoke/chatted with a person who provided me with valuable information as I was making my decision regarding which vault door to purchase. At end of my resea... See more
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Review summary
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Reviews shaping this summary
I was internet shopping for a large gun safe and luckily stumbled upon Texas Safe and Vault. Better yet, my contact was Konnelly. He took the time to walk me through the best options (through emails... See more
Simon made my experience great! He guided me, advised me, gave me options to my initial inquiry, directed me to Ericka at NationWide Safe Logistics and she was a delight, as well as. She, too, was ver... See more
Great comms in questions about the product at the start. Great advice on moving and information about the product (was pretty quick too for online asking). Great shipping and packaging. Huge heavy... See more
Company details
About Safe & Vault Store.com
Written by the company
SafeandVaultStore.com is the leading online retailer, providing an extensive selection of safes and security solutions tailored to residential and commercial settings, including custom security solutions.
Contact info
101 North University Road, 99206, Spokane Valley, United States
- 800-207-2259
- info@safeandvaultstore.com
- www.safeandvaultstore.com
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Received my safe earlier than…
Received my safe earlier than anticipated. The safe is exactly what I needed
October 7, 2025
I got the Cash Dispensing Safe
I got the Cash Dispensing Safe, keeps my cash secure and organized. Works well and gives me peace of mind.
July 25, 2025
Unprompted review
Reply from Safe & Vault Store.com
Hi there, thanks for taking the time to leave a review. I’m glad to hear the cash dispensing safe is doing its job and giving you some peace of mind. Since you rated it three stars, I want to make sure everything is working the way you expected. If there was anything that didn’t meet your needs or something we can help you improve, we’d love to hear from you and make it right. Please contact us at 800-207-2259 or info@safeandvaultstore.com and we will get you taken care of.
Excellent experience
Everything about ordering and receiving this order, with good communication from you -- was Great!
November 3, 2025
The wrong safe was shipped
The wrong safe was shipped. It was a RPNB safe but not the one that I ordered.
November 2, 2025
Reply from Safe & Vault Store.com
I’m really sorry to hear that you received the wrong RPNB safe. We completely understand your frustration and are already working to get this corrected. It looks like the shipment came directly from the manufacturer, and our team has already reached out to gather details and photos so we can get the correct safe sent to you as quickly as possible.
We appreciate your patience while we make this right and ensure you get exactly what you ordered. Please check your email so we can finalize the replacement.
I purchased the Hollon HS 880 Office…
I purchased the Hollon HS 880 Office Safe and couldn’t be any happier. Excellent quality of safe. Safe and Vault Store was fast and efficient in the shipping process, not to mention they also offered the best price. Received safe in nine (9) days from order date and was delivered with no damage. Highly recommend!
October 29, 2025
My third safe from them
My third safe from them. Great Company and customer service.
Thank You
November 2, 2025
Outstanding!
I am giving five stars because it was not only easy to order, email communications about my order and shipping was on par. I also received my order well packaged, thank you kindly. I look forward to my next purchase!
October 26, 2025
Ordered on the 17th you said the item…
Ordered on the 17th you said the item was in stock. It would be shipped out via UPS. Then you sent an email saying you were waiting on the manufacture to ship the item. So the item wasn’t in stock! That’s deceptive! Two days after you said it would be shipped it’s still not shipped. You had no problem taking my payment. DON’T over promise and under deliver!!!
October 28, 2025
Reply from Safe & Vault Store.com
Thanks for your feedback. I looked into this, and it seems there may be some mix-up. Your order with us was placed on October 27th (not the 17th), and it’s scheduled to ship out today as promised. I completely understand how delays can be frustrating, and we appreciate your patience while it’s being processed.
Your product has been in stock and is shipping via UPS. You’ll receive your tracking details shortly. If you placed a similar order elsewhere, it’s possible that caused some of the confusion, but we’re happy to confirm all details directly anytime.
Thanks,
Dominic Schwebs
SafeandVaultStore.com
I'v done business with Safe & Vault 3…
I'v done business with Safe & Vault 3 times including this time. I get knowledgable answers to questions I ask. They are friendly and they do what they say when they say it. It doesn't get any better than that.
October 28, 2025
Quality Safes for All
Professional Sellers of Quality and Variety of Safes at Great Prices. Fast Safe Delivery. The Best Customer Service Before and After Sale. Simply The Best!
October 13, 2025
Love the safe
Love the safe - I like the fact that biometric requires 5 finger prints for one finger and it works each time :-)
October 25, 2025
The sales group talked me through a few…
The sales group talked me through a few questions and gave me confidence is the directions ended up going.
October 23, 2025
web site was easy to navigate
web site was easy to navigate. Bur I also spoke/chatted with a person who provided me with valuable information as I was making my decision regarding which vault door to purchase. At end of my research - which was very specific, I opted to purchase from your store vs. saving about $200 to purchase elsewhere - who did not assist well.
October 23, 2025
New Browning safe headed to Cave City Kebtucky
The sales team was very friendly and helpful! They found the answers to my questions and assisted with the order! I’m pleased
October 21, 2025
It was difficult getting information…
It was difficult getting information about the hole pattern dimension in the bottom of the safe for mounting to the floor. We would have also ordered an additional drawer unit but it was not available for sale.
September 2, 2025
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