Safeguard UK Reviews 

6,622
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the entire phone process is remarkably smooth, well-organized, and very easy to understand. Consumers also appreciate the user-friendly website and consistently find that the insurance quotes offer reliable coverage at very competitive and affordable prices. However, some people mentioned that renewal quotes could be significantly higher compared to previous years and sometimes include unexpected additional service charges. A few reviewers also noted difficulties interacting with automated online systems or experienced technical website issues when trying to successfully complete their insurance transactions.

What people talk about most

Price

Clients share positive opinions on price, noting that policies offer great value and competitive quotes for... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the online process is smooth, well... See more

Service

People report positive experiences with service, highlighting great prices, straightforward policies, and... See more

Website

Customers consistently note positive experiences with website, describing the online process as smooth, well... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful. Good value compared to other companies. Also recommended by consort motor homes, said they are really good if you need to make a claim. Very easy to understand when arranging over the... See more

Company replied

Rated 5 out of 5 stars

Before I purchased this I tried another company and found it to complicated to complete I abandoned this and went to this firm and it was easy so the other firm lost a sale . Although I am a pensione... See more

Company replied

Rated 5 out of 5 stars

The lady that I spoke to was so pleasant, friendly and helpful. She ensured all details were taken and sorted whilst applying for the quote, and helped to answer every question I had throughout the pr... See more

Company replied

Rated 5 out of 5 stars

Very helpful and very easy. In times where you just want something done, to speak to a real person and get things sorted was very so refreshing. Not experienced thankfully how a claim is handled but i... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.

Safeguard UK

Written by the company

We understand caravan, motorhome & home insurance

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,622)

2,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to share your feedback with us.

It is fantastic to hear that you found the portal so simple to navigate and that setting everything up was a smooth experience.

Please get in touch if you require any further support from us.

Kind regards,
Vicky @ Safeguard

Rated 5 out of 5 stars

Professional service Helpful advice…

Professional service Helpful advice Good service

August 20, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for sharing your feedback with us.

We are delighted to hear that you found our team so supportive and were pleased with the quality of assistance you received throughout.

Should you need anything else from us, please don't hesitate to reach out.

Kind regards,
Vicky @ Safeguard

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with. Price was competitive.

August 6, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review.

I am delighted to hear that you had a seamless experience with us and secured a great deal on your vehicle cover.

If you ever need a hand with anything else, we are more than happy to help.

Kind regards,
Leanne @ Safeguard

Rated 2 out of 5 stars

Offshore call centre

Offshore call centre, difficult to understand and did not fully understand some of the queries.

August 27, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. We understand how important clear communication is when discussing your queries, and we're disappointed that this was not your experience. We are committed to providing excellent customer service and will use your comments to help improve the support we offer. If there is anything we can do to assist further, please don't hesitate to contact us directly.

Kind regards,

Chris @ Safeguard Insurance

Rated 5 out of 5 stars

Hassle free

The way it was handled no hassle. Price good.

August 27, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for sharing your review with us.

It is great to hear that setting everything up felt completely effortless and that you were pleased with the quote offered.

Should you ever need a hand with anything else, our team is always happy to assist.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

I found Safeguard through an online…

I found Safeguard through an online comparison company which was helpful. The online process was smooth and well thought out.

August 27, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for leaving a review to let us know about your experience.

It is great to hear that finding us on a comparison site worked out so well for you and that navigating the online setup went seamlessly.

If you ever need any support from us going forward, please feel free to reach out.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Difficult for me to give a review as

Difficult for me to give a review as
We've only just took the policy out.

August 27, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review for us.

We completely understand that it is early days to give a full evaluation since your cover has only just started, and we appreciate you leaving your initial thoughts.

Should you ever need any assistance with anything, please feel free to reach out.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Some great feedback for this company

Some great feedback for this company. We went for their gold packaging as it seemed to be very comprehensive and good value. Their information was easy to understand and well laid out.

August 27, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to write a review about your experience with us.

It is brilliant to hear that our top-tier cover provided the complete protection you were looking for at a competitive price, and that our paperwork was straightforward to read.

If you ever require further help from our team, please do not hesitate to reach back out.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Price and inclusions

August 20, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for getting in touch to leave your feedback.

It is brilliant to hear that you were pleased with the quote you received and found the level of cover included to be such great value for money.

Should you need a hand with anything else, please do not hesitate to contact our team.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Smooth from start to finish

Smooth from start to finish
Competitive price with good cover…. Hopefully won’t be needed 🤞

August 26, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your fantastic feedback! We’re delighted to hear that everything went smoothly from start to finish and that you were happy with the competitive price and level of cover. We’re keeping our fingers crossed that you won’t need to use it too!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Safeguard.

Rated 4 out of 5 stars

Value for money

Value for money

August 25, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your feedback! We’re delighted to hear that you found our service to be good value for money. We really appreciate you choosing us and taking the time to share your experience!

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards, Vicky @ Safeguard.

Rated 5 out of 5 stars

Excellent service and good price

Excellent service and good price. Good knowledge of the product.

July 17, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear that you experienced excellent service, secured a good price, and appreciated our product knowledge.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Easy to navigate thru' the screens and…

Easy to navigate thru' the screens and a great price.

August 25, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear that you found our website easy to navigate through and secured a great price.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Competitive price

August 19, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear that you found our insurance competitively priced.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 4 out of 5 stars

Easy to order but will not know how…

Easy to order but will not know how good product is until I have to make a claim which will be unlikely.

August 26, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

We are glad to hear that you found it easy to set up your cover, and we share your hope that you won't need to make a claim!

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 4 out of 5 stars

The only issue I had was the operative…

The only issue I had was the operative I was talking too sound muffled, I had to keep asking him to repeat himself

August 26, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

We are glad to hear that you were able to complete your review, though we are sorry to hear that the line was muffled and you had to ask the operative to repeat themselves during the call.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Very helpful

Very helpful

August 25, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to leave us a review.

We are delighted to hear that you found our service very helpful!

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Tahara @ Safeguard

Rated 5 out of 5 stars

Great service

Great service, and good price for caravan insurance

August 26, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your lovely feedback!

We’re happy to hear you received great service and were happy with the price of your caravan insurance.

We really appreciate you choosing us and taking the time to share your experience

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Safeguard

Rated 3 out of 5 stars

Purchased through confused.com

Purchased through confused.com. only concern was how do I provide the no claim bonus

August 18, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for your review and for choosing us through Confused.com. We're delighted to hear the process was straightforward. To reassure you, we do not require proof of your No Claims Bonus, so there's no need to submit any documentation. We appreciate your feedback and hope you enjoy the rest of your experience with us. If you ever need any assistance, our team is always happy to help.

Kind regards,

Chris @ Safeguard Insurance

Rated 3 out of 5 stars

I was happy with the way the policy was…

I was happy with the way the policy was explained to me. The service was very good.

July 30, 2026
Safeguard UK logo

Reply from Safeguard UK

Thank you for taking the time to share your feedback. We're delighted to hear that the policy was explained clearly and that you were happy with the service you received. Providing clear information and excellent customer service is very important to us, so it's wonderful to know we met your expectations. We appreciate your kind comments and thank you for choosing us.

Kind regards,

Chris @ Safeguard Insurance

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