safetygirl.com Reviews 

2,327
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

These boots are amazing! Comfortable and lightweight even with the steel toe! (tested already) Working in a warehouse I wanted foot protection, and found it. The pink color is just an added bonu... See more

Company replied

Rated 1 out of 5 stars

They arrived on time and everything and had no issues ordering them- they just really gave me blisters and after wearing them for not even 5/6 hours my feet were on fire. I gave it another shot becaus... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a pair of the Purple Safety Boots for my sister's birthday. She works full days on her feet in a creative industry and requires comfort and protection from her boots. She seems ve... See more

Company replied

Rated 3 out of 5 stars

I made an order, item was not in stock, got an email stating item will be available at a later date, then got an email item would not be available. I cancelled my order. I like the fact that I was k... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Boot Store
  3. Clothing Store
  4. Safety and Work Wear Store
  5. Safety Equipment Supplier
  6. Work Clothes Store

Information provided by various external sources

Women's clothes for work and for active lifestyles. Best selection of name brands like Carhartt, Dickies, Wrangler, Caterpillar, and more. Great service and lowest prices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.9

All reviews

(2,327)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Good workboots

The images of the workboots were very accurate. The boots are comfortable and sturdy.

February 8, 2025
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Reply from safetygirl.com

Thank you for sharing your feedback. We appreciate your business

Rated 1 out of 5 stars

Women’s Timberland Pro work boots

I have no problem with the boots. They are amazing! You can put them on and go! I’m very unhappy with the company that was selling them It took almost 2 months to get them! I was told that they were waiting for Timberland to ship them. I was given a tracking number that had no info whatsoever. They shouldn’t be selling a product they don’t even have! Or say that shipping for that product could be lengthy.

November 21, 2024
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Reply from safetygirl.com

Thank you for sharing your feedback. I’m sorry to hear about your experience with the delay in its delivery! We understand how frustrating that must have been, and will look into this issue and address internally.

Rated 2 out of 5 stars

They cancelled my order over a week…

They cancelled my order over a week after it was placed because the shoe was going to be delayed. I wouldn't have minded waiting longer but they did not give me an option to wait or even pick another shoe and just refunded it instead.

November 26, 2024
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Reply from safetygirl.com

We do apologize, the order was cancelled do to item being out of stock for an extended amount of time.

Rated 4 out of 5 stars

Website easy to navigate

Website easy to navigate, and my shoes got here quick! I really love my work boots the only complaint I have is that the insole are not very comfortable I think for work boots they definitely need more cushion.

November 22, 2024
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Reply from safetygirl.com

Thank you for letting us know.

Rated 5 out of 5 stars

10/10

The boots are extremely comfortable and lightweight. The cheetah print gives it a girly feel. Arrived fast and easy to use website.

November 4, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 4 out of 5 stars

I love the boots

I love the boots. But the souls are too soft and wear out too fast. I end up replacing my boots every 3-4 months.

October 25, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 1 out of 5 stars

Never got my order

I made a purchase. Never received an email for my purchase. Never received an update for my purchase. Never received my purchase. And then my purchase was cancelled without ANY notification from them. This was my 1st purchase from Safety Girl and I WILL NEVER ORDER FROM THIS COMPANY AGAIN!!!

November 25, 2024
Unprompted review
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Reply from safetygirl.com

We do apologize, and have requested more information to look into what had happened. We do again apologize for any inconvenience this may have caused.

Rated 1 out of 5 stars

No purchase was made here

No purchase was made with this company. They never filled my online order and when I inquired about it, they said I had to call them. They took almost two weeks and never reached out until I asked where my shoes were via email. They gave a ridiculous reason for me to call and verify my payment. Nope- not calling anyone for that and I let them cancel my order. I found the exact same product with a better price at another online retailer who gladly accepted my payment. So no- they don’t get any stars!

November 3, 2024
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Reply from safetygirl.com

Dear Anonymous, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 1 out of 5 stars

Sent the wrong size shoes in the right…

Sent the wrong size shoes in the right size box. Wore for several days before I seen that they were the wrong size. Tried to call customer service several times leaving my number for them to call me back never did. AFTER 10 tries i finally got to talk to someone. Hopefully my refund goes smoother then tring to talk to someone, so I won't have to try to call back. From now on ill just stick with Amazon, way better customer service.

November 1, 2024
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Reply from safetygirl.com

Dear Cheryl, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 1 out of 5 stars

way to long to receive order

way to long to receive order. no communication on status

October 20, 2024
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Reply from safetygirl.com

Dear Ellen, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Shopping was easy

Shopping was easy, product is of good quality without a high price tag!

October 22, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 1 out of 5 stars

My item was sent back without notice

My item was sent back without notice. Then I had to wait two weeks to get my money back.

October 7, 2024
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Reply from safetygirl.com

Dear MARIA, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 2 out of 5 stars
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Reply from safetygirl.com

Dear MCD, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Rated 4 out of 5 stars

The safety shoes are cute but you…

The safety shoes are cute but you definitely need insoles cause the sizes kinda run large & the insoles that come with the shoes are no good.

October 1, 2024
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Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

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