safetygirl.com Reviews 

2,327
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These boots are amazing! Comfortable and lightweight even with the steel toe! (tested already) Working in a warehouse I wanted foot protection, and found it. The pink color is just an added bonu... See more

Company replied

Rated 1 out of 5 stars

They arrived on time and everything and had no issues ordering them- they just really gave me blisters and after wearing them for not even 5/6 hours my feet were on fire. I gave it another shot becaus... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a pair of the Purple Safety Boots for my sister's birthday. She works full days on her feet in a creative industry and requires comfort and protection from her boots. She seems ve... See more

Company replied

Rated 3 out of 5 stars

I made an order, item was not in stock, got an email stating item will be available at a later date, then got an email item would not be available. I cancelled my order. I like the fact that I was k... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Boot Store
  3. Clothing Store
  4. Safety and Work Wear Store
  5. Safety Equipment Supplier
  6. Work Clothes Store

Information provided by various external sources

Women's clothes for work and for active lifestyles. Best selection of name brands like Carhartt, Dickies, Wrangler, Caterpillar, and more. Great service and lowest prices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(2,327)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery was fast.

Delivery was fast.
Love the products
Fit me well.

August 5, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 5 out of 5 stars

Show as described

Show as described. Wore all day and no need to break them in. Fit well.

July 19, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Shirts are cool and comfortable. I will be looking for winter gear soon. The prices are very reasonable for the quality.

July 16, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 5 out of 5 stars

Second Pair of Steel Toe Boots…

I'm on my second pair of steel toe boots. They are comfortable right out of the box. I actually ordered from another company but they did not measure up so they were returned. You get what you pay for...

July 30, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 4 out of 5 stars

Shoes, slip on

Price and easy to order. My shoes didn't run true to size but they were worth the price

July 3, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 3 out of 5 stars

After receiving 2 pairs of boots marked…

After receiving 2 pairs of boots marked 6.5 they were 7s. Customer service was very prompt on first return waiting for return on 2nd.

June 29, 2024
safetygirl.com logo

Reply from safetygirl.com

Dear Katherine, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 5 out of 5 stars

Arrived 2 wks earlier then estimated…

Arrived before they were estimated to arrive good fit stylish if a gals got to wear safety shoes they should be stylish and these are thank you

June 25, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 3 out of 5 stars

I have always had a great experience…

I have always had a great experience with Safetygirl. This last purchase one of the two pairs of shoes I ordered was not available. I didn't know this till they arrived. Not sure if you sent me a text to let me know they were out of stock. But not getting the tennis shoe put me in a slum. I have to wear the other shoes that were for a more professional look and not as comfy. I will still shop here for sure .

June 22, 2024
safetygirl.com logo

Reply from safetygirl.com

Dear Janice, we apologize that the item you are looking for is out of stock or currently backordered. We understand that this is very frustrating. Please contact our Customer Service Department at customerservice@onlinestores.com and they can supply you with an in-stock date or suggest a substitute item. We are diligently trying to keep items in stock during this rough period of supply chain issues, and we thank you for your patience. Your feedback and comments help us to do better.

Rated 1 out of 5 stars

Company’s error poor customer retention

So I ordered A pair of shoes. The company misprinted them so they sent me. Refund. Didn’t offer anything else for customer retention just said here’s your refund we don’t care if you buy from us. I’m an engineer and this was going to be my first time but it’s also my last time.

June 23, 2024
safetygirl.com logo

Reply from safetygirl.com

Hello, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Boots are definity steel-toed, but comfy.

June 18, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 5 out of 5 stars

Great value and quality

I love my boots, they’re great quality and shipped quickly.

June 13, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for taking time to do the review. We appreciate your business

Rated 1 out of 5 stars

out of stock, still no refund issued

The item I ordered was out of stock. The website should it had it marked as so. The real issue is I still haven't received my refund over 30 days later.

June 25, 2024
safetygirl.com logo

Reply from safetygirl.com

Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 3 out of 5 stars

I liked how customer service support…

I liked how customer service support was extremely helpful. Sadly the shoes were not of my size, their was one pair that was the 7 1/2 size but for like size 7 1/2 in men not women

May 12, 2024
safetygirl.com logo

Reply from safetygirl.com

Thanks for the awesome review, We work hard to meet expectations and we’re happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Work boots

As always... order received perfectly with minimal waiting. My husband has small feet and these are the boots that fit him best and last long enough to get great wear out of.

June 15, 2024
safetygirl.com logo

Reply from safetygirl.com

Thank you for your business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look