Sahara BBQs Reviews 253

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including barbecues and heaters, often highlighting their sturdy build and excellent performance. Many people also commend the efficient and prompt delivery service, with items frequently arriving quickly and well-packaged. The customer service is also highly regarded, with reviewers appreciating the helpful and responsive staff. However, some customers experienced issues with incorrect products being sent initially or slight damage to parts upon arrival. A few people also reported longer than expected delivery times or a lack of communication regarding delivery updates, leading to inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the sturdiness... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the prompt and quick... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the exceptional quality... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and professional... See more

Order

Clients share positive opinions on order. Many customers found the ordering process straightforward and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied

Rated 5 out of 5 stars

Hi, I had been trying to find some wheels for my calor provance gas heater, I tried a couple of suppliers of castor wheels but no luck until one of them give me the email of the UI Group in Irelan... See more

Company replied

Rated 5 out of 5 stars

My partner ordered us the X450 barbecue along with some accessories. Delivery was something like 7-10 days but it came the same week. Packaged really well and looks the part. A few extras were thrown... See more

Company replied


Company details

  1. Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Mini BBQ

Mini BBQ
Quick delivery, great choice of colours, prompt to answer any questions before we purchased.
We have bought before from Sahara and wouldn’t hesitate to buy again.
Thank you.

February 18, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review, we hope you enjoy using your mini bbq

The Sahara Team

Rated 5 out of 5 stars

A bright beacon

So helpful ánd friendly to deal we both topped off with. extremely prompt despatch and delivery (2 days from start to finish...well done).

February 14, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Wheels for calor provance gas heater

Hi, I had been trying to find some wheels for my calor provance gas heater, I tried a couple of suppliers of castor wheels but no luck until one of them give me the email of the UI Group in Ireland
I emailed them and they got back to me pretty quickly with the items I required, they sent them by courier and I got them in a few days
Very good service and reasonably priced including delivery
Just wanted to mention Karen and Elaine, thanks girls,
Patrick

February 5, 2026
Unprompted review
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Reply from Sahara BBQs

Hi Patrick

Thank you for your 5 star review, we are so glad that you are happy with your purchase

The Sahara Team

Rated 5 out of 5 stars

Wrong product sent initially but brilliant recovery!

The wrong cover for BBQ was sent initially, but after one phone call to customer service the correct one was despatched and is a perfect tailored fit. Told not to return incorrect cover which saves so much hassle, so over all a great recovery by Sahara and a happy customer!

February 7, 2026
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Reply from Sahara BBQs

Hi John

We are so happy we were able to rectify our error with your order, and that you are pleased with your new BBQ Cover.

The Sahara Team

Rated 5 out of 5 stars

Wrong order sent out (gas canisters for…

Wrong order sent out (gas canisters for portable BBQ) but once contacted correct order sent out immediately. Very quick response. Thanks

February 4, 2026
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Reply from Sahara BBQs

Padraig

Apologies again regarding the mix up on your order, we are glad we were able to rectify the issue

The Sahara Team

Rated 5 out of 5 stars

X450 barbecue

My partner ordered us the X450 barbecue along with some accessories. Delivery was something like 7-10 days but it came the same week. Packaged really well and looks the part. A few extras were thrown in with our order which was a great surprise as we ordered one type of wood chips and received another to try for free which we had considered buying. You can just tell this is high quality.

February 4, 2026
Unprompted review
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Reply from Sahara BBQs

Thank you for your 5 star review, We hope you enjoying your barbecue.

The Sahara Team

Rated 5 out of 5 stars

I think I’ve just about tried every…

I think I’ve just about tried every barbecue going The always seems to be a little niggles with everything but this one seems to tick all the boxes. We use the barbecue most days even in the winter even Christmas Day and after 12 months even the big names are nearing the end of the days in terms of build quality and quality of materials. The build quality of this barbecue is supreme and the burners have come away from the norm and the heat distribution is fantastic so early days yet that see how long it lasts but it’s looking like the best so far.

January 29, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review, we hope you continue to enjoy using your Sahara barbecue

The Sahara Team

Rated 5 out of 5 stars

I ordered online some parts for my BBQ…

I ordered online some parts for my BBQ and they arrived to me within a few days.

Great quality products - I have no hesitation in recommending Sahara to anyone.

Martin Johnson

January 18, 2026
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Reply from Sahara BBQs

Thanks for the 5 star review

The Sahara Team

Rated 5 out of 5 stars

Great customer service

My barbecue order came quickly.
There was slight damage to part of the frame, nothing significant. Sahara were very apologetic and helpful in making things right.
Overall I'm very happy.

January 11, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review, we are glad that we were able to rectify your issue.

Rated 5 out of 5 stars

Good service

Ordered part for a Manhattan type gas fire which arrived promptly. No issues with ordering or the delivery. A professional service.

January 10, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

My bbq blown to shreds and Sahara…

My bbq blown to shreds and Sahara delivered a new one within 2 days. Great service and very likely will buy a new Sahara bbq this summer

January 11, 2026
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Reply from Sahara BBQs

We are glad that you are pleased with your new BBQ cover

The Sahara Team

Rated 5 out of 5 stars

Cooks as good as it Looks

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays.

I damaged my side trays and the company had a set delivered within a few days in time for our Christmas eve dog walk and sausage bun - we fed 15-20 people.

We love ours - great product, great service, lovely people.

December 24, 2025
Unprompted review
Sahara BBQs logo

Reply from Sahara BBQs

Hi Ian
We are glad you are so happy with your S350 and your replacement wooden side shelves .

The Sahara Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, original parts
Barbecue is like a brand new

December 20, 2025
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Reply from Sahara BBQs

Thank you for your 5 star review.

The Sahara Team

Rated 5 out of 5 stars

Sparker replaced

After the summer the sparker of my heater didn't work. I reported this by email and since it was under warranty I promptly recieved a new one, that was easy to replace the defective one (there was a video to show how to do that, but I didn't need it).

November 13, 2025
Unprompted review
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Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 4 out of 5 stars

Provence cast iron stove

Product looked good. Friendly staff and service

Thanks.

September 29, 2025
Unprompted review
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using the product

The Sahara Team

Rated 5 out of 5 stars

Great product Exfellent Customer Service.

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and support has been uplifting. Will definitely shop here again and recommend to anyone reading. These guys are great.

August 22, 2025
Unprompted review
Sahara BBQs logo

Reply from Sahara BBQs

Hi Michael

Thank you for your 5 star review.

The Sahara Team

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