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Sailingfast Reviews 797

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TrustScore 5 out of 5

4.9

Sailing Store
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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the prompt and efficient delivery of orders. Many appreciate the helpful and professional staff, noting their expertise and willingness to assist with specific needs. The ordering process is frequently described as straightforward and quick, contributing to a positive overall experience. However, some customers experienced issues with product accuracy, specifically regarding fitment or color matching. A few people also mentioned receiving incomplete orders or encountering delays in order processing, which led to some dissatisfaction.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the prompt, friendly, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed and efficiency of... See more

Product

Consumers find product quality to be ambiguous. Many reviewers praise the products, noting quick delivery,... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the ease of ordering, with many... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt delivery every time! Placed an order on Sunday, and it was in my hands by Tuesday, even with 2nd class shipping. The part was offered at the most competitive price, and their communication was... See more

Rated 5 out of 5 stars

Couldn’t give them enough stars. I had to return my parcel twice due to the fitment not being as RS stated. They were very understanding and accepting of my issue. With the part not able to fit my a... See more

Rated 5 out of 5 stars

I fly my burgee next to my ‘squirrel’ weather vane over the roof of my garage here in Sheffield. They have a short life as our crows, magpies and jackdaws frequently use them to perch on or peck at!... See more

Company replied

Rated 5 out of 5 stars

Every thing was fine, great numbering etc on my new sail Thank you very much to sailing fast for effective and fast delivery and great communication with me throughout the process.

Company replied

Company details

  1. Sailing Store
  2. Boat Accessories Store
  3. Boat Cover Supplier
  4. Marine Supply Store

Information provided by various external sources

Sailingfast is dedicated to supplying your dinghy spares. We want to make it easy for you to get the best equipment on the market as quickly as possible so you can concentrate on sailing fast!

Contact info

4.9

Excellent

TrustScore 5 out of 5

797 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really happy, many thanks

Fast efficient service, super prices, and a nice note in the box signed by the owner of the business. Sail number looks great, thank you. Buoyancy vest and gloves from Zhik cheaper than anywhere else I've found.

November 24, 2024
Rated 5 out of 5 stars

The people at Sailfast are helpful

The people at Sailfast are really helpful by attending lots of events and having a choice of spares when you really really need them. Their shop sells a very good range at the best price and delivery is very prompt. Well done.

November 23, 2024

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