Salary Finance Reviews 23,371

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting its straightforward nature and positive impact on their lives. Many appreciate the ease and speed of payments, often receiving funds within minutes or hours. The user experience is consistently praised for being simple, quick, and hassle-free, with a clear and jargon-free website. Reviewers also commend the customer service for being helpful, polite, and knowledgeable, making interactions pleasant and efficient. The value for money is also a significant positive, with many finding the service more affordable than alternatives. However, some customers also noted issues with communication and transparency, particularly regarding account details and updates. A few people experienced slow underwriting processes and inconsistent responses from customer service, leading to frustration, especially when trying to manage or top up existing loans.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its efficiency, speed, and helpfulness,... See more

Payment

Reviewers highlight positive aspects of payment. Customers consistently praise the speed and ease of the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of access and... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness and efficiency. Many... See more

Value for money

Users describe positive interactions with value for money. Customers find the service amazing and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Salary finance has helped me through a few tight moments easy to see what needs to be paid and knowing that it comes out of my wages makes life easy as I’m paid 4 wkly so direct debits can be a nightm... See more

Rated 5 out of 5 stars

Absolutely brilliant, amazingly surprise when my advance arrived in next few minutes after applying( thought it will be 24h) 🥱 I love the idea of beign able to get your salary in advance as with th... See more

Rated 5 out of 5 stars

Their website was refreshingly free of jargon, it explained how much you would be paying for the loan and when it came to applying it was a simple process. If only all loan website were this accessibl... See more

Rated 5 out of 5 stars

Excellent. After 3 months unemployed, I've only just started work so was desperate for some money. Using Salary Finance was exceptionally easy and helped allay my immediate financial worries. Thank... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Savings Bank
  4. Software Company

Written by the company

Finances have a huge impact on our health, our happiness, our home life, and our work life. Salary Finance aims to help working people move out of debt and into savings. // Salary Finance Inc (NMLS #1750487)


Contact info


4.9

Excellent

TrustScore 5 out of 5

23K reviews

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Rated 5 out of 5 stars

Great Service

Great Service it help me lots of times very quick, professional and clear.
This service doesn't only help you get some of salary or loan but it was lots of financial information and tips that I think it's brilliant.
For sure I will continue using it because it help me a lot in terms of financial tips.
And also with unexpected bills if your little bit low on money because of the cost of living rising.
So for me 5 stars service and I recommend everyone to try it.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Top up loan

I had a loan and pay it through my employer, so I never miss a payment and no worries about it being late, I recently got a top up and it was so easy to apply, just hassle free and a lot more affordable than any other company

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had an excellent experience with…

I’ve had an excellent experience with Salary Finance. From the beginning, the whole process was smooth, professional, and incredibly easy to understand. What really stood out to me was how supportive and transparent the company is — there were no hidden surprises, and everything was explained clearly.

The application process was fast, and the customer service team was absolutely outstanding. Every time I had a question, they responded quickly and treated me with genuine care and respect. It’s rare to find a financial company that actually makes you feel valued as a customer.

Salary Finance has genuinely helped reduce financial stress and provided solutions that are practical, fair, and accessible. Their platform is user-friendly, secure, and designed to help people improve their financial wellbeing, not just borrow money.

I would highly recommend Salary Finance to anyone looking for a trustworthy, reliable, and customer-focused financial company. A truly professional service from start to finish!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Salary finance has been a life saver…

Salary finance has been a life saver for me and the family
Onn the case of use needing access early to my wages and even the loan is easy and clear what happens and when and the aftercare is fantastic
Such an easy app and website to use aswell user experience is brillant

S Heathcote

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, especially when the end of the month is approaching and sometimes money is tight. I’m very grateful for it.”

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

It’s a mystery company

It’s a mystery company. You can download the app and log into your account, but all of that is useless unless actual information is displayed — like how much is being paid, how much I owe, balances, dates, and clear account details. Right now it feels like an empty shell with no transparency for customers.

November 8, 2025
Unprompted review
Salary Finance logo

Reply from Salary Finance

Hi Marcus,

Thank you for taking the time to share your feedback.

We understand how important it is for customers to be able to easily access clear account information, including balances, repayment details, and key dates. We’re always looking at ways to improve the customer experience and appreciate you sharing your concerns.

If you would like to discuss your experience further, please contact us at hello@salaryfinance.com with the subject line “Trustpilot”.

Best regards,
Salary Finance Team

Rated 5 out of 5 stars

Absolutely amazing platform

Absolutely amazing platform. Super easy to use fully transparent. I had a chat with one of advisors to speak about how I can save and the breakdown was so amazing to see how they help us. Salary advance is a life saver anytime you need help with a bill it's there

May 7, 2026
Unprompted review

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