Waited over 2 months for delivery with no contact unless I contacted them for an update. 4 of the boards I needed were chipped as they opened and sent me half of a pack so were loose during transporta... See more
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See what reviewers are saying
We've used them since 2017, and again in 2021 & 2024 and done all the downstairs laminate with them without a hitch. Good price and packages arrive safety, and the one hitch we had was fixed super qui... See more
Great company. Called me to confirm when my flooring would be delivered. It arrived 2 days later.
Finally found someone who delivers to the highlands and island for a reasonable price! Floor came quickly and unloaded with easy access. Delivery driver was really friendly! Will be recommending to... See more
Company details
Written by the company
We are one of the largest discount flooring retailers in the UK. Laminate Flooring, Engineered Flooring, Solid Wood Flooring, Vinyl. We are also one of the UK's leading retailers in 3D wall panels.
Contact info
United Kingdom
- www.saleflooringdirect.co.uk
3.7
Average
526 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Next day delivery not honoured and…
Next day delivery not honoured and still not received refund
June 11, 2024
Damaged pillar when delivering and…
Damaged pillar when delivering and won’t reply to emails
June 10, 2024
Excellent and helpful
Excellent and helpful, friendly customer service and quick turnaround on my order.
June 6, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Scotia beading was delivered broken
Scotia beading was delivered broken, company sent out replacement with no fuss ( email with pics was sent as proof)
May 30, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review! - We are happy to hear we revolved this issue!
We had one pack that was damaged and 5…
We had one pack that was damaged and 5 lengths of flooring that wasn't even in packaging..
May 30, 2024
very helpful arrived on time
May 30, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
Great flooring
Great flooring. Just I live 1st flat delivery was left outside my flat in rain.
Was left alone to get into my home.
Would expect it my main door for £40 delivery charge.
May 29, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review! We are so glad to hear you love your new flooring! Thank you again.
Absolutely amazing service
Absolutely amazing service! I really wanted to receive the floor on Monday as I was working from home that day. I phoned SFD and explained the situation. They despatched goods on Thursday, hoping that would be the best bet to have the delivery on Monday. The floor arrived as planned, I was well pleased with the service.
June 3, 2024
Unprompted review
Reply from Sale Flooring Direct
Thank you so much for your positive review! We are so glad to hear you love your new flooring! Thank you again.
great communication with company great…
great communication with company great flooring highly recommend this company.
May 5, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review! We are so glad to hear you love your new flooring! Thank you again.
Fantastic ordered over the bank holiday…
Fantastic ordered over the bank holiday wasn't expecting the flooring till end of the week it arrived on Tuesday thank you very mutch all the flooring was well raped and on a good pallet driver was verry helpful allso thanks again we will be definitely ordering from you again
May 25, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review! We are so glad to hear you love your new flooring! Thank you again.
Reply from Sale Flooring Direct
Thank you so much for your positive review! We are so glad to hear you love your new flooring! Thank you again.
Easy to order the guy called me said my…
Easy to order the guy called me said my flooring was not in stock but showed me another via email very quickly. Salesman through to delivery were excellent I’ll be using again
April 23, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review! We will be sure to pass this positive feedback on! Thank you.
Reply from Sale Flooring Direct
Thank you so much for your positive review!
My package arrived damaged
My package arrived damaged. No communication as to when it was being delivered either, I called and was told I’d get a call back re; when first package was going to arrive. Sent damaged package back with pictures emailed and was told I’d get a call back, which didn’t happen.
I’ll update with new review once I receive the new delivery.
May 11, 2024
Reply from Sale Flooring Direct
Hiya, Thank you for your review, we have sincerely apologised regarding the damages which have occurred in Transit. I can see you have now received your replacements & i hope all is well.
Any further issues please contact us on NEF@saleflooringdirect.co.uk Thank you.
A good Company to deal with.ient delivery…
A very fast and efficient delivery service though rather expensive. Perhaps it would worth while to offer a cheaper delivery service for non-urgent deliveries.
The quality of product was excellent and relatively easy to fit for anyone with modest D I Y abilities.
April 21, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review! We are so glad to hear you love your new flooring! Thank you again.
Reply from Sale Flooring Direct
Thank you so much for your positive review! We are so glad to hear you love your new flooring! Thank you again.
Delivery carrier was rude
Delivery carrier was rude, when rang the company to complain was palmed off. £1000 order aswell, won’t be using your company again unfortunately
May 4, 2024
Reply from Sale Flooring Direct
Thank you so much for your positive review!
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