Sally Hatcher Estates Reviews 34

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Sally Hatcher and her team (Emma and Dean) are absolutely marvellous in their job. Sally herself is most warm, helpful and professional. She had found the right house for my family (including our cat)... See more

Company replied

Rated 5 out of 5 stars

We purchased our first ever home and during the process we encountered many obstacles. Ben from Sally Hatcher Estates was there for us on every step to support us, to chase up the case but mostly to s... See more

Company replied

Rated 5 out of 5 stars

Sally Hatchers Estate Agents was recommended to us by a friend. Very much appreciated! Our property was sold just after Christmas within two weeks! Ben our agent was superb! Updated us throughout... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience dealing with this agency, in particular Ben. He was reliable, honest and genuine and very helpful in answering any queries we had. We bought our new home through this age... See more

Company replied

Company details

  1. Real Estate Agency

Information provided by various external sources

Student HMO and professional lettings in Canterbury, Kent, UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Would highly recommend

We had the pleasure of meeting Ben recently when viewing and pursuing a flat in Canterbury. Ben was personable and credible and clearly knew the property and area extremely well. He was able to answer a wide range of questions on the spot and was also super responsive after the viewing regarding further more detailed questions. I would definitely hunt Ben down if we need an Estate Agent in the future :)

February 21, 2022
Unprompted review
Sally Hatcher Estates logo

Reply from Sally Hatcher Estates

Thank you for your great feedback it is much appreciated

Rated 5 out of 5 stars

DEAN THE SHINING STAR!

Used this letting agency in 2020 and they were so good, especially with COVID going on. Dean was a shining star and made the experience pleasant from start to finish. He was very prompt replying to emails and it was nice to have a letting agent that was so nice and always willing to fight our corner if necessary.
Hopefully everyone gets to meet Dean because he’s lovely and is great at his job, always going above and beyond.

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Ben is highly experienced in his role…

Ben is highly experienced in his role within Sally’s team. He recently handled a sale for me. I was extremely impressed with his proactive and pleasant manner, particularly the way he liaised so well with everyone, giving us all regular updates and nurturing the process along. I would certainly use him again and recommend him/Sally Hatcher Estates to anyone wishing to sell their property.

November 3, 2021
Unprompted review
Sally Hatcher Estates logo

Reply from Sally Hatcher Estates

Thank you Olivia for your review it is much appreciated to know you were happy with the service Ben provided.

Rated 5 out of 5 stars

I have used Sally Hatcher Estates for…

I have used Sally Hatcher Estates for rentiung a property for many years and always had excellent service. We recently sold a property through them too and Ben was extremely good... attentive, practical and very knowledgable. A great company, would definitely recommend.

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

An outstanding service!

Having used Sally Hatcher Estates for letting and then for selling on the property, their teams are outstanding. They are very professional, positive, efficient and take all the anxiety out of the process.
I would wholeheartedly recommend their services whether it is letting or selling a property.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

The service I had through Sally Hatcher…

The service I had through Sally Hatcher Estates for the sale of my property was excellent. Ben worked tirelessly at a difficult time with a property which was tenanted. He handled the sale with efficiency and was prompt with all feedback. He negotiated the sale with a positive calm manner and I was very pleased by the outcome.

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Sally Hatcher Estates absolutely brilliant

We recently sold our house through Sally Hatcher Estates and we can thoroughly recommend them. The team from start to finish were professional and attentive. The marketing was clear and gave a good reflection of what we were selling. We were able to contact them directly and talk through any concerns. When we asked for an honest opinion we got one and felt supported through the house selling process. We have over the years had experience of using other Estate agents in the area, but Sally and her team were the best. I would recommend them to anyone.

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Ben Johnson / a name for Medals

Ben Johnson is one of the three top estate agents I met in our 20+ different estate agents we had dealings with, the last few months we have been looking intensively for a property to buy. Professional and honest! He will still go out of his way to meet the needs of a potential client and comes across as a truly caring negotiator for the needs of both parties. Pleasure to meet him!

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

Sally really knows her stuff and is…

Sally really knows her stuff and is passionate about her business. I have run the Student Lettings Department at Caxtons in Canterbury for over 20 years and have known Sally all this time. I can honestly say that her conduct, integrity and professionalism are beyond reproach. I wouldn't ordinarily promote a rival business but if you were looking for an agent you can trust (other than Caxton of course), then look no further.

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend 5*

I cannot recommend Sally Hatcher's Estate enough, we have spent a fantastic 4 and half years as tenants.
If we ever had any questions or repairs they were always dealt with in a timely manner, we were able to live in the house comfortable and use it as a family home.
I can honestly say if Sally Hatcher's Estate was able to offer us another property that met our criteria we would not use any other company.
Once again thank you especially Sally herself and Ian.

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

So glad we found them

My boyfriend and I move into a lovely house with Sally Hatcher Estates. We had a very stressful experience relocating from one country to the next. Prior to finding this house we were let down very badly by a different Estate Agent, due to some red tape about a landlord reference. We are good tenants and have never missed a rent payment in our lives. Sally Hatcher respected this and gave us a very personable service- something that is really lacking in the Real Estate industry. Even after the tenancy had been finalised, they continued to be helpful in taking deliveries for us and allowing a second (more detailed) viewing. They are good people who totally understand the stress involved in moving and genuinely care about the tenants.

November 22, 2018
Unprompted review

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