www.samedaysoftware.com Reviews 1,594

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 1 out of 5 stars

It's a scam. I was able to download and use their Microsoft products for a limited time. I started having issues with them and they would not return my emails. I have no other way to contact them. Do... See more

Rated 5 out of 5 stars

Smooth process, advise to register by telephone, rather than online and you'll have no problem. Everything fine. I have used several low cost software providers many times before and these guys hav... See more

Rated 5 out of 5 stars

I was a little frustrated before I got on the phone because I was not able to get the problem fixed by myself - but Jacob was MORE THAN helpful. Provided remote support and insight to the actual... See more

Rated 5 out of 5 stars

I've just purchased a new MacBook a couple weeks ago and needed Microsoft Office installed. Quickly! Browsing the web, I came across Samedaysoftware and surprised how easy it made for me to get... See more

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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

It's a scam

It's a scam. I was able to download and use their Microsoft products for a limited time. I started having issues with them and they would not return my emails. I have no other way to contact them. Do not use this company! Horrible customer service.

May 24, 2021
Unprompted review
Rated 1 out of 5 stars

I had to go to my credit card company for a refund

I had to go to my credit card company to get a refund.
The activation numbers they gave me did not work. i tried to resolve this problem with numerous emails. they have no phone to call or talk to someone. they did not resolve my proble, they did not even try to resolve my problem. this went on for a week, and i finaly went to my credit card company.
With so many software supliers out there, don't just look a bogus ratings. find out out is there a phone number to call, call it 1st, ask questions.
in my experience, this is not a reputable company.

January 29, 2021
Unprompted review
www.samedaysoftware.com logo

Reply from www.samedaysoftware.com

Hi

I do apologise for any issues you had with your order. All of our keys are genuine Microsoft keys which are redeemed via the official channels to ensure the authenticity of the key.

To allow me to locate your order and any communication can you please respond to the find reviewer thread

Rated 2 out of 5 stars

Had to activate Office key via Microsoft

Had to activate Office key via Microsoft as key given said it had been activated too many times already. It did activate after some work on my end. But should not have had to put that work in, that is what I paid for.

September 21, 2020
Unprompted review
www.samedaysoftware.com logo

Reply from www.samedaysoftware.com

Hi Shawn

Thank you for your feedback and I apologise for the issues with your product, however, I am happy to read that you have now been able to activate your software.

Thank you

*edit*
We have reached out to you a few times via email to try to resolve this issue, and we are still awaiting a response. If you could please respond to our email (resent today) and we will be able to investigate and provide some resolutions to you.

Rated 3 out of 5 stars

BE CAREFUL. Finally got a partial refund.

Read Reviews before deciding to use this service.
I purchased 2 keys from this UK? -based company that worked fine (documents provided to my credit card company says they are located in Leeds, UK, but the 'shipping address' for my software came from Afghanistan.) Then I purchased another one on 9/2/2020. When I tried to use it, Microsoft said it had already been redeemed. I tried for days - several emails and texts - and never got anything but auto-responses. After a bad review was posted, I was contacted on 9/21/2020 and told I would receive a refund, but it never came. Stuart from SDS contacted me again after another bad review and said he'd re-do the refund. Finally, on 10/28 I got a partial refund. (Paid $39.99, got a refund of $34.00.)
It seems that when it works, the software is a good value, but when there is a problem, SDS needs a better process for dealing with the issue.

September 21, 2020
Unprompted review
www.samedaysoftware.com logo

Reply from www.samedaysoftware.com

Hi Lucian

Thank you for your feedback and I apologise for this issue. As you have said, you have had multiples orders which worked perfectly, this may be a simple issue we can resolve together. To allow me to look at this in more information can you please respond to the find reviewer request

Thank you

*edit*
Thank you for your quick response to our find reviewer. To ensure we can continue to resolve this asap I have sent you an email. Thank you

*edit*
Thank you for communicating with us to resolve this issue.

Rated 1 out of 5 stars

Pretty sure this is a scam

Pretty sure this is a scam, will not work

September 11, 2020
Unprompted review
www.samedaysoftware.com logo

Reply from www.samedaysoftware.com

Hi Andrew

I apologise for any issues you have had with your product purchase.

To allow me to investigate this further as I am unable to see any issues raised with our support team can you please respond to the email we have issued today

Thank you

*edit*
We have reached out to you a few times via email to try to resolve this issue, and we are still awaiting a response. If you could please respond to our email (resent today) and we will be able to investigate and provide some resolutions to you.

Rated 5 out of 5 stars

Purchased Office

Like falling off a log. The whole process went extremely smooth. No glitches, no problems.

September 11, 2020
Unprompted review

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