This is a great place to get wigs and other hair and beauty supplies at really reasonable prices! Great selection, just about everything is discounted and shipping is a low flat rate or free, dependin... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Sams Beauty has been consistent over the years. Sufficient stock and selections. The cost is competitive. Unfortunately I can’t find FreeTress “Remedy Curl” in stores in Kissimmee nor Orlando Flor... See more
Company replied
Sams Beauty is THEEE BEST online Beauty supply All the products i need great quality hair! Even the customer service is AWWWESOME. I recommend them to all my girlfriends.. thanks Sans Beauty please c... See more
Company replied
Products from Past/Present Was held in good standards. Customer Service comes across Approachable and Knowledgeable. My recent purchase had to be returned, because my Client had to wait on... See more
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Company details
Written by the company
SamsBeauty is a hair and beauty department store committed to serving beauty lovers around the world. Our unrelenting dedication is focused on providing the latest and most fashionable hairstyles, a wide range of products, top-notch tools and stylish accessories, all at the most competitive prices. At the heart of our mission is our unwavering commitment to customer satisfaction, represented by SamsBeauty's 'Best Price Guarantee'.
Contact info
1000 E. Business Center Dr., 60056, Mount Prospect, United States
- 847-966-7267
- sales@samsbeauty.com
- www.samsbeauty.com
4.4
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from SamsBeauty
Thank you so much for the fantastic feedback! We always strive to bring you the best products at prices you'll love, and knowing our fast delivery hits the mark means everything to us. We can't wait to serve you again soon! - SamsBeauty
Reply from SamsBeauty
Thank you so much for the quick feedback! Getting your order out and delivered to your doorstep in record time is always our goal, and we're thrilled it hit the mark. We appreciate you choosing us! - SamsBeauty
Sams Beauty is THEEE BEST online Beauty…
Sams Beauty is THEEE BEST online Beauty supply All the products i need great quality hair! Even the customer service is AWWWESOME. I recommend them to all my girlfriends.. thanks Sans Beauty please continue with your spectacular Service
August 18, 2026
Reply from SamsBeauty
Thank you so much for the glowing review! We’re thrilled to hear that SamsBeauty is your go-to online beauty supply and that you’re loving the quality of our hair and products. Knowing that our customer service made such a great impression means the world to us! Thank you for recommending us to your girlfriends—we promise to keep delivering the spectacular service you love. See you again soon! — SamsBeauty
Reply from SamsBeauty
Thank you for taking the time to share such a wonderful review! We are delighted to know you enjoy our selection, quality, and customer care. We look forward to continuing to provide you with top-tier service! — SamsBeauty
Never received my package
Never received my package. It was never delivered and I didn’t even receive a full refund option.
August 18, 2026
Reply from SamsBeauty
Hi, we are so sorry for the confusion. It appears your post office was unable to deliver the package correctly and returned the package to sender. The refund will be processed directly through PayPal. - SamsBeauty
great product quality and it always…
great product quality and it always comes within 4-5 days.
August 18, 2026
Reply from SamsBeauty
Thank you for taking the time to share your experience! Swift delivery is what we aim for, and it's wonderful to know your package arrived in record time. We appreciate your support! — SamsBeauty
Always great service
December 19, 2025
Reply from SamsBeauty
Thank you for taking the time to share your experience! Swift delivery is what we aim for, and it's wonderful to know your package arrived in record time. We appreciate your support! — SamsBeauty
Reply from SamsBeauty
Thank you for taking the time to share your experience! Swift delivery is what we aim for, and it's wonderful to know your package arrived in record time. We appreciate your support! — SamsBeauty
delivery was very quick!
July 24, 2026
Reply from SamsBeauty
Thank you for taking the time to share your experience! Swift delivery is what we aim for, and it's wonderful to know your package arrived in record time. We appreciate your support! — SamsBeauty
Reply from SamsBeauty
Thank you for being such a loyal monthly customer! Knowing that our products and prices consistently meet your expectations truly makes our day. Thanks again for choosing us! — SamsBeauty
The curls lasted longer than any…Best synthetic wigs!
The curls lasted longer than any synthetic wig I’ve had. Pleasant wearing it!
August 28, 2026
Reply from SamsBeauty
Thank you so much for the wonderful feedback! We're thrilled to hear that the curls held up so well for you and that you found it comfortable to wear. We can't wait to provide you with your next favorite look! — SamsBeauty
This company’s products are amazing and…
This company’s products are amazing and priced good. I have order from them for years now. Never disappointed.
March 25, 2026
Reply from SamsBeauty
Thank you so much for your loyal support over the years! We're thrilled to hear that you love our products and prices, and it means the world to know we've consistently hit the mark for you. We look forward to serving you for many more years to come! — SamsBeauty
Birthday coupon
Issued a birthday coupon then it disappeared. They said it was becuz the bday was attempted to be changed the coupon was invalid. The date was never attempted to be changed.
August 28, 2026
Unprompted review
Reply from SamsBeauty
Thank you for reaching out and bringing this to our attention. We completely understand your frustration regarding the birthday coupon disappearing, and we apologize for any miscommunication about your account details. We have reviewed your profile and can confirm the coupon had expired. Thank you for your patience and for being a valued customer. - SamsBeauty
Reply from SamsBeauty
Thank you so much for the awesome review! - SamsBeauty
Pony tail wasn’t what I expected and…
Pony tail wasn’t what I expected and wig’s!!tangled to fast within days
June 26, 2026
Reply from SamsBeauty
Hi, we are so sorry to hear that. We suggest reading the care instructions in the packing that are provided by the manufacturer to have a more seamless experience. - SamsBeauty
Where is my refund?
August 3, 2026
Reply from SamsBeauty
Hi, it appears your returned order is currently being processed. Thank you for your patience. - SamsBeauty
My order arrived as expected on time…
My order arrived as expected on time exactly what I ordered perfect fit love the time, man that they sent out. I did not receive the free gift as promised,so I don’t know what happened there. I’ll give them another chance. I’ll probably order something very soon. Thanks so much.👌🏽
August 3, 2026
Reply from SamsBeauty
Thank you for your feedback and continued support. We are glad your delivery was timely and accurate, though we apologize for the discrepancy regarding the promotional free gift. Our team is investigating the fulfillment error, and we look forward to providing a flawless experience on your next order. - SamsBeauty
They are legit and the shipping is…
They are legit and the shipping is pretty quick. Great company. Been going here for years for hair. Would recommend.
August 3, 2026
Reply from SamsBeauty
Feedback like yours truly makes our day! Thank you for trusting us with your hair for years and for highlighting our quick shipping. We’re so grateful to have you as part of our community! - SamsBeauty
Reply from SamsBeauty
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
I have ordered from Sams Beauty for…
I have ordered from Sams Beauty for several years, and I have never been disappointed. Their system is easy to use, and the turn around time is fast.
June 1, 2026
Reply from SamsBeauty
Thank you so much for your continued loyalty over the years! It means everything to us to hear that our ordering system and fast turnaround time consistently hit the mark. We truly appreciate your support and look forward to serving you for many more years to come! - SamsBeauty
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