Sam's Furniture & Appliances Reviews 

150
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

It's my first purchase from here. I've ordered for a Modern Astoria Lounge Chair Smooth, White Color, Genuine Leather upholstery. The process was so easy, they respond too quick to my mail. Next day I... See more

Rated 5 out of 5 stars

We visited Sam’s furniture just before Christmas 2021 wanting to buy particular piece of furnitures. She went above and beyond to provide the right price and she even managed to get our furniture del... See more

Rated 4 out of 5 stars

Sam's had exactly what I was looking for! Good customer Service. Friendly Staff. Convenient Location. IRVING and PLANO TX are the Fastest Growing cities in TX right now, since many Large Busin... See more

Rated 5 out of 5 stars

I went into the store and browsed before I came online to place my order. The staff at the Arlington store was very attentive and helpful. Before I place my order online I made a phone call to ask a... See more

Company details

  1. Furniture Store

Information provided by various external sources

Sam's Furniture & Appliances has been saving customers money since 1946! We offer the best Lease to Own option around - our low cash prices mean you will save regardless of how you choose to pay, cash, no interest terms or our in house Lease to Own program. Sam's features the best products of the brand names you know - like Ashley Furniture, Samsung electronics, Whirlpool & Amana appliances and more. When you shop at Sam's, you are doing business with a name you can trust! About Sam's SmartLease to Own program: If you need help building or repairing your credit, Sam's is the place for you! Our monthly payment price are based on our low cash prices, so you know you are getting a great deal regardless of how you choose to pay. The Early Payoff program is excellent - whenever you are ready to own the products, you simply pay the remaining cash price. It's easy and will save you a ton of money! And we report your payment history, each month, to all 3 major credit bureaus - the more on time payments you make, the better you can help improve your credit score. These are just some of the many benefits of Sam's SmartLease to Own program! For more information, give us a call at 817-665-5050 or visit your nearest Sam's Furniture location!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

150 reviews

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4.5

All reviews

(150)

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Rated 5 out of 5 stars

sam's was perfect for me

Have purchase twice from Sam's
Purchased once on credit and once with cash. Totally satisfied with products and service.

October 28, 2016
Unprompted review
Sam's Furniture & Appliances logo

Reply from Sam's Furniture & Appliances

Hi Jerry - thank you! We're honored to be your store - and glad you were able to see the benefits of our low prices for both cash purchases and our Lease to Own program! Thank you for being part of the Sam's Family!

Rated 5 out of 5 stars

Satisfaction

I have been shopping at Sam's for many years, there sevice has always been the best. I will continue to shop with them i have been very satisfied with Sam's.

October 28, 2016
Unprompted review
Sam's Furniture & Appliances logo

Reply from Sam's Furniture & Appliances

Thanks Patricia! We are so grateful to have you as a customer. Thank you for your business over the years - we look forward to serving you in the years to come!

Rated 2 out of 5 stars

A mess

I wouldn't get anything from them again dressers was cracked and bed had stains. I got The furniture on the 10th and a technician had to come out on the 11th to try to fix everything overall experience was not satisfied!!!

October 28, 2016
Unprompted review
Sam's Furniture & Appliances logo

Reply from Sam's Furniture & Appliances

Faleese - please contact us at info@samsfurniture.com. We care about your experience and want to make it right. Please let us know what we can do, I've also sent your information to our service manager to contact you. Hopefully we can make it right for you!

Thank you,

Seth Weisblatt
Sam's Furniture

Rated 2 out of 5 stars

Could have been way better!

The mirror of our new bedroom set came broken I called inmediately they said someone could come the week after and 2 weeks later they havent sent anyone to fix it not even a call!

October 28, 2016
Unprompted review
Sam's Furniture & Appliances logo

Reply from Sam's Furniture & Appliances

Adiel - woah - thank you for letting us know. I have sent your information to our service manager who should be in touch with you soon. We'll make this right! We do apologize your mirror has not been fixed yet. We're on it - let us know at info@samsfurniture.com if the issue is not resolved quickly.

Thank you,
Seth Weisblatt
Sam's Furniture

Rated 5 out of 5 stars

Good job

I appreciate everyone at Sam's. From the time I walked into the store till I received my merchandise that was delivered on time. I would recommend that other stores learn from Sam's customer service.

October 28, 2016
Unprompted review
Sam's Furniture & Appliances logo

Reply from Sam's Furniture & Appliances

Thank you so much, Christopher! We appreciate your business and look forward to seeing you next time!

Rated 5 out of 5 stars

EXCELLENT

I WILL BE BACK.PEOPLE ARE SO HELPFUL NICE PRODUCTS ARE REALLY GREAT THANKS FOR MAKING MY HOME HAPPY

October 28, 2016
Unprompted review
Sam's Furniture & Appliances logo

Reply from Sam's Furniture & Appliances

Jacqueline - thank you! Customers like you are so fun to work with - we can't wait to upgrade the level of happiness for the next room of your home!

Rated 5 out of 5 stars

The Place for Furniture

I know there are 100's of rent to own options in DFW. However, Sam's is the way to go. Theirs is not a rental. It is a true Lease to OWN! The staff are always courteous and professional. They work with you to find what you want and at a price and payment plan that works with you. Delivery people are punctual and professional also! All in all, a Great experience every time I have used them. I have gone back several times over the course of 10 years and will again.

October 28, 2016
Unprompted review
Sam's Furniture & Appliances logo

Reply from Sam's Furniture & Appliances

Witt - wow! We are humbled by your review! Thank you for the kind words and we are so proud of our Lease to Own program - it really is geared towards ownership, as you mentioned. 10 years - where has the time gone?!? Thank you!

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